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Mercure Hotel Stuttgart City Center 4 yıldız

Avis müşterileri puanı 4.3/5 4.858 görüş

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Mercure Hotel Stuttgart City Center
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+ 21 Hizmetler

Otel ekstraları

  • ALLSAFE sertifikalı bir otel

  • Merkezi konum

  • Sınırlı restoran sunumu

  • En yakın metro istasyonu yalnızca 250 m mesafede

  • Civarda büyük alışveriş merkezi

Bu otel Planet 21'e katılmakta ve Olumlu Konukseverlik lehine hareket etmektedir.

Otelde ve yakınındaki hizmetler

Check in başlangıç saati: 15h00

Check out bitiş saati: 12h00

Ücretli hizmetler

Hizmetler ve pratik bilgiler
  • Online Check-in
  • Kablosuz İnternet / İnternet Erişimi
  • Otopark
  • Hareketlilik imkanı kısıtlı kişiler için erişilebilirlik
  • Evcil hayvanlar kabul edilir Ücretli hizmetler
  • %100 sigara içilmeyen otel
  • Klimalı
  • Otelde konuşulan diller
  • Resepsiyon günün 24 saati açıktır
  • 18:00'E KADAR GEÇ ÇIKIŞ Ücretli hizmetler
  • Çamaşırhane
  • Butikler/alışveriş
Yiyecek-içecek
  • Kahvaltı Ücretli hizmetler
  • 1 Restoran
  • Atıştırmalık ve içecek makinesi Ücretli hizmetler
Eğlence ve aktivite
  • Fitness centre
İş hizmetleri
  • 7 Toplantı odası
  • Fotokopi/baskı hizmeti mevcuttur

Otelin konumu

Mercure Hotel Stuttgart City Center

Heilbronner Str. 88
70191 stuttgart
almanya

Tel: +49711255580

Faks: (+49)711/25558100

Check in başlangıç saati: 15h00

Check out bitiş saati: 12h00

  • U5, U6, U7, U15 :  Stadtbibliothek

  • S2, S3 :  S2, S3 HAUPTBAHNHOF

  • Uçakla

    STUTTGART AIRPORT 15km / 9,32 mil mesafede

  • Trenle

    STUTTGART 0,8km / 0,5 mil mesafede

GPS :48.793245, 9.182124

Konaklama olanaklarımız

4 yıldızlı Mercure Hotel Stuttgart City Center Standart, Superior ve Privilege Oda seçenekleri sunar. Avlu içinde, sakin bir konumda bulunan Privilege Odalarda lüks olanaklar sunulur. 174 odamızın her biri klima, WiFi ve DSL donanımlıdır. hluss. 12 yaşına kadar iki çocuk odada ücretsiz yatabilir. Ev hayvanınız da kalabilir (ücret 15 EUR/gece)

Restoranlarımız ve barlarımız

Restaurant

Mutfak türü: Uluslararası mutfak

Mevcut durum nedeniyle, restoran bir sonraki bildirime kadar alakart servise kapalıdır.

Toplantılarınız ve etkinlikleriniz

Toplantı odalarımız

  • Toplantı odalarının sayısı: 7

  • Maksimum büyüklük: 154

  • Maksimum kapasite: 40 kişi

Daha fazlasını öğrenin


Mercure Hotel Stuttgart City Center oteli için konuklarımızın yorumları

Otelimizde konaklayan konuklarımızdan %100 onaylı yorumlar

Daha fazla bilgi edinin

ALL Puanlama 4.3/5

4.858 görüş

TripAdvisor Derecesi 3.5/5

950 görüş

iyi konum, iyi hizmet

Avis müşterileri puanı 5.0/5

Özgür Ö. İş - 23/10/2020 ALL için doğrulanmış yorumlar

temizlik ön planda...

Dear Mr. O., We very much appreciate your comments regarding your stay at the Mercure Hotel Stuttgart City Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Zeljka Vuckovic General Manager

very good

Tripadvisor puanı 4.0/5

ahmedemad2020 12/02/2020 TripAdvisor onaylı yorum

the room was small, and i was had my family with me the reception persons was not full helpful but the rooms cleanses was perfect and the hotel location is great the breakfast was amazing and with different choices

Dear guest, Thank you for taking the time to write this review after your stay at our Mercure Hotel Stuttgart City Center. We strive to help every customer to fix all problems during their stay. I am sorry that we were not able to be full helpful to you. What did you miss? I am glad that you enjoyed the rest of your stay and we are looking forward to welcome you again. Kind regards Désirée Bubeck

Great Hotel - Super Friendly Staff

Tripadvisor puanı 5.0/5

danfl0rescu Business - 09/12/2019 TripAdvisor onaylı yorum

Great Hotel Super Friendly Staff, very helpfull,everything runs as expected. Good position for driving out of the City Within walking distanceto the Railwaystation and Center Super Friendly Staffeverything runs as expected. Nice Breakfast

guest, Thank you for your great review regarding your stay at our Mercure Hotel Stuttgart City center. We are glad that we were able to fulfill your expecations and we are looking forward to welcome you again in the year 2020. Kind regards Désirée Bubeck Operations Assistant

Konaklama

Avis müşterileri puanı 3.5/5

Ilker O. Aileler - 01/07/2019 ALL için doğrulanmış yorumlar

Karşılama ve ilgi çok iyiydi. Oda önceden hazırlanmıştı. Odada banyo terliği ve mini buzdolabı yoktu. Son 3-4 gün odaya hakkımız olan su getirilmedi.

Dear Mr O., Thank you for taking time to answer our survey. You wrote that you did not get new water during your stay. The problem was you had the do not disturb sign at the door handle. We are not allowed to enter you room when this sign is outside. Please give us a call on the phone number 2424 and we bring you a fresh bottle of water. We are glad that you enjoyed the rest of your stay and are looking forward to welcome you again very soon. Kind regards Désirée Bubeck

Business Hotel

Tripadvisor puanı 3.0/5

DavidR6999 Business - 16/06/2019 TripAdvisor onaylı yorum

Reasonable rate but once again far from the services you get in similar hotel class outside Europe especially when it comes to enjoy the benefits of being Platinium Member. Beside the vouncher for the drink nothing special and the priority check in services does not exist.

Dear David, We appreciate your comments regarding your stay at our hotel. At our hotel, we offer a free upgrade to our privilege rooms for le club Accorhotels member if rooms are available In addition, we have a special at check in. Did you get the cookie? The priority Check in is missing, I will share your comments with our deputy manager and we will check the possibilities. Thank you for sharing your experience here and I hope we can welcome you again very soon. Kind regards Désirée Bubeck

Feel like in an IBIS

Tripadvisor puanı 2.0/5

Karim_laskri Business - 09/05/2019 TripAdvisor onaylı yorum

definitly not the best place to go, felt like in an IBIS average hotel, was not welcome like a Gold Card member, even had to ask for my welcome drink , upgrade 0 and I got a stinky room!!! I clearly do not recommend this hotel except if they strongly renovate it and offer a real customer service

Dear Mr Laskri, Thank you for taking the time to tell us about your experience at our hotel. ibis is a great chain with their own advantages. There are a few differences betwenn our hotel and ibis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The drink voucher should be offered to you directly. We will talk about this with the colleagues at the reception, so that we can be sure that every knows the handling. Thank you again for for this feedback. We gladly offer a free upgrade if available, during you stay it was not possible because we were fully booked. Thank you again for for this review and please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We hope to welcome you again at our hotel and that your next stay will to meet your expectations. Kind regards Désirée Bubeck

Good Business Hotel

Tripadvisor puanı 4.0/5

Thomas W Business - 21/04/2019 TripAdvisor onaylı yorum

Been there a couple of times when doing business in Stuttgart. The rooms are fine, clean and its comfortable to work even with 2 Laptops. Breakfast is a good choice, typical for 4* Mercures. Only black side: My Platinum Status at Accorhotels is never honored when been there. No welcome gifts at the room, just the typical free drink. Not the welcome experience like in other Accorhotels.

Dear Thomas, thank you so much for choosing us for your business trips to stuttgart. We are glad to read that you enjoy your stays here. We do not have any welcome gifts at the room. But we hand out some extra gift direct at check in. Did you get this at your last stay? We are looking forward to welcome you again very soon. Kind regards Désirée Bubeck

banyo malzemeleri ve peynir çeşitleri

Avis müşterileri puanı 3.5/5

Anonim İş - 04/04/2019 ALL için doğrulanmış yorumlar

duş jelleri bittiği halde yenilenmedi. Kahvaltıda farklı kültürden misafirlere yönelik peynir çeşitleri de olabilir.

Dear Mrs. S., Thank you for your stay and the given feedback. We always strive to improve our service quality, even better to have some feedback to do it even faster. Feel free to contact our staff during your stay and we will be happy to assist. Kind regards, Peter Jüngling Deputy Manager

Memnun kaldım

Avis müşterileri puanı 3.5/5

Serdar D. İş - 23/03/2019 ALL için doğrulanmış yorumlar

Mini buzdolabı olmaması olumsuz Internet hızı , kahvaltı, lokasyon, temizlik güzel

Dear Mr D., Thank you for the review of our hotel! We have a fridge and a coffee station in each privilege room. In our standard rooms we do not have any fridge but a tea station. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Désirée Bubeck

Mercure Hotel

Tripadvisor puanı 4.0/5

867bm Solo travel - 20/03/2019 TripAdvisor onaylı yorum

The hotel is about 15-20 away from the station and the center of Stuttgart. Clean and functional rooms, but on a small side. Friendly and helpful reception staff. Good breakfast selection. Dinner service a bit random.

Dear guest, thank you for your great review. We are looking forward to welcome you again very soon. Kind regards Désirée Bubeck

A second excellent experience

Tripadvisor puanı 5.0/5

Paul B Solo travel - 13/01/2019 TripAdvisor onaylı yorum

I stayed in this hotel three years ago and was eager to return there as I was going to spend two nights in Stuttgart at the very beginning of this year (December 31 and January 1). It is ideally located at walking distance from the main train station (although you have to climb a short slope up to reach this hotel). The staff was friendly and helpful. This hotel is located just a few steps from a huge shopping mall (Milaneo). The town center is also close to the train station but in the opposite direction. Highly recommended.

Dear Paul, thank you for taking time to write this review about your excellent experience. It is always a pleasure to recieve such a positive feedback. We are looking forward to welcome you for your third stay. See you Kind regards Désirée Bubeck

Top accomadation, interesting city

Tripadvisor puanı 5.0/5

Colin R Couples - 07/10/2018 TripAdvisor onaylı yorum

easy transport to get to all the sites made this a great city to visit, the accomadation was well located and central enough to get the underground or buses.a great place to relax and staff really look after your needs.Shopping centre with all needs, five minutes walk get rid of the wife for a few hours really easy.Mercedes museum was terrific, staff were very helpful to us, some others complained about service.Its a bit hilly if you want to do the push bike thing but electric scooters were great, download the app get them where ever you like.

Dear Colin, thank you for your feedback. It is always a plesure to create a nice stay for our guest. I am happy to hear that you also do like our city. So we are hoping to welcoming you again when you are back in Stuttgart. Kind regards

Very Good

Tripadvisor puanı 4.0/5

mroohiathar Business - 23/06/2018 TripAdvisor onaylı yorum

It’s located in 10 min walking to the central station. The room was modern and very clean.staff were friendly and helpful. I only had an issue with A/C as the heating system wasn’t working and so had a cold. A portable heater fan was provide.

Dear guest, thank you for taking the time to give us a review over your stay. We are glad that you enjoyed your stay. Our maintenance checked the airconditioning and now it is working. Thank you for the information. We hope to welcome you again very soon. Kind regards Désirée B

A pleasant way to see Stuttgart even while on business

Tripadvisor puanı 5.0/5

eth0rsen Business - 15/05/2018 TripAdvisor onaylı yorum

The Mercure Hotel was perfect for my purposes -- close both to transportation for reaching my client and to the sights of the city center. The rooms are comfortable and the service was excellent. I recommend including the breakfast. My extremely poor German was not a barrier, as everyone spoke good English.

Dear Ethorson, thank you for taking time to share your experience here on Tripadvisor. It is always a pleasure for us to recieve good feed back and motivate us to give our best everyday. We hope to welcome you again very soon. Kind regards Désirée B

Oda temizdi, kahvaltı menüsü zengindi ve bilhassa çaylar harikaydı.

Avis müşterileri puanı 4.0/5

Anonim İş - 09/04/2018 ALL için doğrulanmış yorumlar

Oda temizdi, kahvaltı menüsü zengindi ve bilhassa çaylar harikaydı.Konum olarak şehir merkezine yakın sayılabilir.

Dear Mr Y., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Désirée Bubeck

Good stay

Tripadvisor puanı 4.0/5

uallin Family - 07/03/2018 TripAdvisor onaylı yorum

Hotel is located near a train station that is easily accessed with a 5min walk. When we arrived, due to our many luggage, we took a large taxi van for the 6 of us to the hotel from the Central Station. Cost 15euro. Hotel is next to the huge Milaneo Mall. Very convenient for shopping and food as there's a big food court in there. The library there is also worth a visit. Room-wise, it is rather basic though a good size. All toiletries included. No mini bar though.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Désirée B

Güzel bir konaklama oldu.

Avis müşterileri puanı 4.5/5

Erdogan M. O. Aileler - 08/11/2017 ALL için doğrulanmış yorumlar

Şehir merkezine yakın olması büyük kolaylık. Oda da çay ve kahve ikramı güzel bir hoşluktu. Kahvaltı etkileyici ve zengindi.

Dear Mr O., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Désirée Bubeck

Good central hotel

Tripadvisor puanı 4.0/5

Paul H Business - 25/10/2017 TripAdvisor onaylı yorum

This is the second time we stayed at this hotel, although the original visit was when it was a Novotel. The parking was excellent with rapid access to the hotel. The staff were friendly and helpful. The room was standard and the bathroom adequate although it was unusual to still see a fully tiled shower cubicle. The restaurant was very good with a variety of dishes, both local and international and the breakfast buffet was outstanding, being better than some five star establishments.. D spite this we only give four stars due to the need for maintenance of the rooms, which was sadly lacking.

Dear guest, thank you for taking time to write this review. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope your next visit will be as pleasant as the previous one. Sincerely, Désirée B

Good hotel, great staff

Tripadvisor puanı 5.0/5

LearnedB Business - 14/10/2017 TripAdvisor onaylı yorum

The hotel is modern, clean and efficiently run. The room was comfortable and adequately sized. The reception staff were very helpful. The bar and restaurant were excellent - with a good range of beers and delicious food. For me, the bed was too soft and the quaint German tradition of putting one single duvet on a queen sized bed just doesn't work well, not to mention the single ultra-soft pillow.

Dear guest, Thank you for your stay and the time you spent answering to this survey. We always strive to improve our service quality and your feedback is helping. I am very pleased that you enjoyed your stay and looking forward to welcoming you again. Kind regards Désirée B

Handy location in Stuttgart

Tripadvisor puanı 5.0/5

davidbK5498NG Friends getaway - 11/10/2017 TripAdvisor onaylı yorum

Getting to the Mercure Hotel Stuttgart City Center could not be easier, the hotel is situated only two stops from the main station. You can take the U12 to the Pragfriedhof. It is actually a little past the hotel, but is closer than getting off at Stadtbibliothek. The hotel is situated near a shopping center, in case you want to get some shopping in. The hotel itself is very nice, with very friendly and helpful staff. The rooms themselves are of a decent size. My only complaint would be that for a double bed, they push two singles together, instead of have a proper double mattress. The room would also fail my facecloth test - there is none, however, to be fair many hotels do not provide facecloths.

Dear guest, thank you for your review. We are looking forward to welcome you aggain. Kind regards Désirée B.

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