Novotel Карлсруэ Сити 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 534

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Описание

Особенности отеля

  • Удобное расположение в самом центре города

  • Просторный конференц-зал

  • Магазины, зоопарк, музеи — все в пешей доступности

  • Выгодные пакеты для семейного отдыха и семейные номера

  • Светлые номера

Наши номера

Расположение отеля

Novotel Карлсруэ Сити

Festplatz 2
76137 КАРЛСРУЭ
Германия

GPS:49.003601, 8.401146

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

MAJOLIKA

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Рейтинг ALL  4.6/5  Отзывов: 534

Рейтинг TripAdvisor  4.5/5  Отзывов: 1 346

Сертификат качества 2023

Novotel Karlsruhe City policies for use of Spa are not customer friendly

Примечание: Tripadvisor 3.0/5

k_rei2017 Реальные отзывы TripAdvisor

Would have given it 5 stars as rooms are good and breakfast buffet is excellent and even has free minibar, but the dogmatic policies and lies with regards to use of the spa is making that underserved as a place to relax. I was feeling too ill to go into the office as planned so wanted to use the sauna to get rid of my cold. It was 12.00 and it was luke warm. In the reception I was told the system turned on automatically at 16.00 and therefore nothing he could do. I asked for the manager and was made to wait for an hour while he was in meetings. I phone med and explained yes it was automatic and it would also require approval from corporate HQ to change that policy. The policy was defended with the cost of electricity a.o. I offered to pay the €1 cost of the electricity required to heat if for an hour (costs are €0.07/kwh today), but this was rejected. I told the manager I would write this review in order for HQ to take notice. At 16.20 I cam back to enjoy the Sauna which by then should have been automatically started by twenty minutes before. It was still not on. I phone reception who said they would send someone to start it, they arrived after 15 minutes and unlocked a door to turn it on manually so clearly the story about it being automatic and therefore difficult to turn on at specific times was a blatant lie! At 16.40 I was told a technician had been called as the staff apparently had not managed to manually turn it on. During the day I also tried to work from my room - I paid extra for premium wifi, but it was as unreliable as the free wifi so had to move to the reception to get...reception. I was given a voucher for a different network to try, but 2 hours later they had still not managed to make their other network available for my laptop. They may claim to be 4 star, but the policies of the hotel are 1 star!

Very good hotel

Примечание: Tripadvisor 4.0/5

martinpY5963UW Реальные отзывы TripAdvisor

This Novotel has a great location in central Karlsruhe with easy access to public transport. The facilities were very modern and in good shape. Although, as I would guess, this is primarily a business hotel, it was great for our family. We were given two adjoining rooms with a connecting door, which was just great.

Good, clean and very central

Примечание: Tripadvisor 4.0/5

Jacques V Семьи - Реальные отзывы TripAdvisor

Nice and clean room. There’s all you need. The bath is a bit old but they are renovating the rooms. We asked for an additional bed for a kid but that was not ready. As we arrived late at night that was a bit unfortunate. They reacted and brought it. Breakfast is good.

Very good business hotel

Примечание: Tripadvisor 4.0/5

simonsmidt Реальные отзывы TripAdvisor

Despite the renovation works taking place I was not bothered with it during my one night stay. The (upgraded) room was very nice. Comfortable bed, good shower, big enough bathroom, and the possibility to open the window. Very good buffet breakfast with plenty of choice. Recommendable!

The perfect city stop

Примечание: Tripadvisor 5.0/5

David B Couples - Реальные отзывы TripAdvisor

Have stayed at the Novotel chain before in several locations and Karlsruhe is up there among the best stays, excellent location, 5 min stroll and you’re in the city, excellent service and food, very quiet rooms too, that reminds me, I must find out where to get one of the chairs.

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Другие интернет-пользователи оценили наш отель

  • 270 Отзывов 9.5/10 Расположение
  • 488 Отзывов 8.7/10 Номер
  • 334 Отзывов 9.1/10 Сервис
  • 14 Отзывов 5.6/10 Интернет
  • 269 Отзывов 9.3/10 Завтрак
  • 162 Отзывов 9.6/10 Атмосфера
  • 126 Отзывов 8.3/10 Чистота
  • 80 Отзывов 6/10 Еда

В сотрудничестве с Trustyou

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