Novotel Freiburg am Konzerthaus

Novotel Freiburg am Konzerthaus 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.2/5 1.809 opiniones

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Descripción

Extras del hotel

  • El hotel cuenta con el certificado ALLSAFE de SGS Institut FRESENIUS.

  • A 5 min a pie del precioso casco antiguo y las atracciones locales

  • Piscina interior climatizada. La sauna está cerrada por razones técnicas.

  • Ofertas para familias, habitaciones familiares y 2 habit. temáticas: musical y Selva Negra

  • Excursiones a la Selva Negra Europapark, Suiza y Francia

Este hotel participa en Planet 21 y actúa en favor de la hospitalidad positiva.

Hotel aprobado por ALLSAFE

Localización del hotel

Novotel Freiburg am Konzerthaus

Konrad Adenauer Platz 2
79098 FREIBURG IM BREISGAU
Alemania

  • 1 4 5 6:  main station

  • En avión

    BASEL AIRPORT A 70 km /43 millas

  • En avión

    FRANKFURT AIRPORT A 280 km /174 millas

  • En tren

    FREIBURG A 0 km /0 millas

GPS:47.995369, 7.841306

Servicios hoteleros

Registro a partir de - Salida hasta

Resumen
En las instalaciones
  • Piscina
  • Aparcamiento
  • Restaurante
  • Hotel accesible en silla de ruedas
  • Wifi
  • Desayuno
  • Bar
  • Salas de reunión

LA ROTONDE

La Rotonde está abierto desde las 6:30 para ofrecerle desayuno tipo bufé. Servimos platos de cocina internacional y especialidades regionales en un entorno moderno. El restaurante dispone de terraza exterior.

Nuestros alojamientos

La habitación de Novotel, espaciosa y con un diseño contemporáneo perfectamente modulable, constituye un autentico espacio de vida y se adapta a todas las exigencias.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.2/5  1.809 opiniones

Valoración de TripAdvisor  4.0/5  2.116 opiniones

Nota de clientes de Avis 5.0/5

Antonio Parejas - Comentarios confirmados ALL

El problema de el hotel la recepción, en hora punta no puede estar solo un persona y veinte clientes en espera. Eso es todo.

Dear Mr. M., I am very pleased that you took the time to review your visit with us at Novotel Freiburg Am Konzerthaus. Thank you for your positive review, and also for your critique and suggestions on improvement regarding the check-in. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Xavier Chanrion General Manager

Perfecta ubicación

Nota de clientes de Avis 4.5/5

Claudia En solitario - Comentarios confirmados ALL

Personal muy agradable, simpático y servicial. Volvería siempre

Dear Ms. C., We are always pleased to learn that our guests have enjoyed their visit with us and that our commitment and efforts to provide the best services possible have been a success. When guests like you take the time to write a review based on their visit at Novotel Freiburg Am Konzerthaus, we are particularly appreciative. Therefore, on a personal note as well as on behalf of my entire staff, I would like to send a sincere “thank you.” It is rewarding for us to know when or hotel property and services leave you satisfied and to receive respective ratings and great feedback on the staff in particular. Your comments encourage us to continue to provide the best possible services for our guests. We are looking forward to welcoming you as a guest in our hotel again. Yours sincerely, Xavier Chanrion General Manager

Buena ubicación

Nota de clientes de Avis 4.0/5

Isidro C. C. Amigos - Comentarios confirmados ALL

Habitación muy bien, Personal atento pero tiempo de espera en recepción

Dear Mr. Cornago c., I am very pleased that you took the time to review your visit with us at Novotel Freiburg Am Konzerthaus. Thank you for your positive review, the nice feedback on the room, and also for your critique and suggestions on improvement regarding the check-in. We take your input very seriously and I have already discussed it with the managers and colleagues in charge. Please accept my apologies for the inconveniences you had to deal with. We really appreciate your positive words in other aspects and are more than happy to pass them along to the respective staff members. Our employees take pride in your satisfaction and it keeps them motivated in their daily efforts to provide exceptional services. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Xavier Chanrion General Manager

Se salva por la buena ubicacion

Nota de clientes de Avis 3.0/5

Juan Parejas - Comentarios confirmados ALL

Lo unico que puedo decir bueno es que esta cerca del casco antiguo (5 minutos andando), es un hotel que necesita una actualizacion urgente, la habitacion (6 planta) es antigua, no tiene caja fuerte, minibar vacio, cortinas y suelo manchados, baño antiguo (con bañera) , no tiene detectores de humo en el baño (se observan quemaduras de cigarro en el lavabo), y ademas tienen medidas Covid incoherentes (piden pasaporte covid para entrar a desayunar y a la vez entran en la habitacion para limpiar sin consultar ), como se yo que los camarer@s y limpiador@s estan vacunad@s?, resumiendo no se corresponde el precio (123 euros/dia) con la calidad y las 4 estrellas no se ven por ningun sitio, gracias a una camarera española pudimos desayunar en la habitacion.

Dear Mr. G., Thank you very much for your visit and for taking the time to tell us about your experience at Novotel Freiburg Am Konzerthaus. We regret that your experience with our hotel and our service did not meet your expectations; please allow us to express our sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing of your experiences, so that we can improve the quality of our service. Therefore we hope that you will give us the opportunity to better serve you in the near future and your next visit will be more pleasant as the previous one. Best regards, Xavier Chanrion General Manager

NO HAY SPA

Nota de clientes de Avis 2.5/5

Lulu Amigos - Comentarios confirmados ALL

Hemos pillado el hotel por el SPA pero al llegar solo había una mini piscina que estaba helada y el sauna cerrado, pone SPA pero no hay nada de SPA. El desayuno estaba bien

Dear Ms. F., I am very pleased that you took the time to review your visit with us at Novotel Freiburg Am Konzerthaus. Thank you the nice feedback on the breakfast, and also for your critique and suggestions on improvement regarding the SPA. Please accept my apologies for the inconveniences you had to deal with. Unfortunately, due to the hygiene measures, the wellness area is currently closed. I ask for understanding. I sincerely hope that your next visit will leave you completely satisfied. We would love to welcome you back. Best regards, Xavier Chanrion General Manager

En colaboración con TripAdvisor

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