Sofitel Agadir Thalassa sea & spa 5 星

客户意见评级 (ALL 评级) 4.4/5 680 评论

Sofitel Agadir Thalassa sea & spa - Image 1
Sofitel Agadir Thalassa sea & spa - Image 2
Sofitel Agadir Thalassa sea & spa - Image 3
Sofitel Agadir Thalassa sea & spa - Image 4
Baie des Palmiers, Cité Founty P5, Secteur touristique, 80010 阿加迪尔, 摩洛哥

描述

酒店其他优惠

  • 可俯瞰大海和私家海滩

  • 海洋疗养会所：长期和短期护理服务，包括纤体

  • 还提供：Iyashi Dome、Watermass 以及 Thalassa Sea & Skin 产品

  • 提供停车场和免费无线网络

  • 每日养生项目：瑜伽、交叉训练和健身拳击

我们的客房

酒店位置

Sofitel Agadir Thalassa sea & spa

Baie des Palmiers, Cité Founty P5, Secteur touristique
80010 阿加迪尔
摩洛哥

GPS:30.3927, -9.597191

电话
传真 +212 5283-88001

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  680 评论

TripAdvisor 评级  4.5/5  4,241 评论

卓越奖 2025

Great spa and salon experience

Tripadvisor 评级 5.0/5

Explore66952467931 经 TripAdvisor 认证的评论

I was staying at the hotel next door but came here to use the spa and pool. Lovely spa and great facial. Very helpful receptionist, Sara. My mum had her hair done twice by Said who was brilliant too!

Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our spa and pool, and that Sara and Said made your experience even more special. It’s wonderful to know both you and your mum had a memorable visit. We look forward to welcoming you back for another relaxing and enjoyable experience soon! The Sofitel Agadir Thalassa Sea & Spa Team

Good location but poor service

Tripadvisor 评级 2.0/5

Freedom20926367104 经 TripAdvisor 认证的评论

The hotel has a great location and the property itself is nice, but the overall experience was let down by several service issues. Staff seemed to lack proper training, and the buffet food was disappointing. We even noticed that the roast chicken from the previous day appeared to be reused with sauces added, which raised concerns about freshness. Room service was also below expectations — we had to repeatedly request basic items like water. The room was clean, but there were no coffee refills or water provided without calling reception multiple times. Additionally, the room was quite noisy, as we could clearly hear people walking in the room above. The spa is not worth the money! This hotel has potential, but the service and food standards need significant improvement.

Thank you for taking the time to share your detailed feedback. We are very sorry to hear that your experience did not meet your expectations. Your comments regarding the service, buffet quality, room service, and spa have been taken very seriously. This is certainly not the standard we aim to provide. We have shared your feedback with our team to address these issues immediately and improve our service and food standards. While we are glad to hear you appreciated the location and cleanliness, we regret that the other aspects of your stay caused disappointment. We truly appreciate your honesty, and we hope you might consider giving us another opportunity in the future to provide the experience you expected. The Sofitel Agadir Thalassa Sea & Spa Team

Very average

Tripadvisor 评级 3.0/5

brendalah 经 TripAdvisor 认证的评论

This didn't really feel like a 5 star property - the upkeep of the resort was lacking. The bedroom light near the bed for example came off the wall completely when we tried to switch it on! Breakfast room is pretty dingy and very chaotic in the morning (the pastries were excellent though) Kids club is really a toddler club - hardly anything to keep slightly older kids entertained Heated pool was nice

Thank you for sharing your feedback. We are sorry to learn that your stay did not fully meet your expectations, and we sincerely apologize for the maintenance and breakfast experience mentioned. Your comments have been shared with the relevant teams for improvement. We are pleased that you enjoyed the heated pool and truly appreciate your constructive remarks. We hope to have the opportunity to welcome you again and provide a better experience. The Sofitel Agadir Thalassa Sea & Spa Team

Amazing family winter holiday

Tripadvisor 评级 5.0/5

AnkRink 经 TripAdvisor 认证的评论

Great family vacation. One of the best holiday experiences- the property is amazing, clean , modern, spacious - most importantly the staff are very professional reflecting Berber culture of hospitality and service. The food prepared by chef Jacques and his team was world class. We were served by exceptional Mustafa in the restaurant for dinner and formed a nice friendship over learning more about Amazigh culture and language.

Thank you very much for your wonderful review. We are delighted to hear that your family winter holiday with us was such a memorable experience. It is a pleasure to know that you appreciated the property, its cleanliness, modern design and spaciousness, as well as the professionalism of our team and the spirit of Berber hospitality. Your compliments to Chef Jacques and his culinary team truly motivate us, and we are especially pleased to hear about the meaningful connection you shared with Mustafa, who will be honored by your kind words. We hope to have the pleasure of welcoming you and your family back for another exceptional stay. The Sofitel Agadir Thalassa Sea & Spa Team

Great hotel, beautiful rooms, delicious food. Great service. Especially Lahoucine

Tripadvisor 评级 5.0/5

28nikk1997 经 TripAdvisor 认证的评论

Beautiful hotel. Great service. I really don’t understand all the negative review about “poor service”. It’s amazing. Super friendly. Helpful. Especially the staff at the buffet. Lahoucine was very very very helpful and made our stay during breakfast and dinner very comfortable. Thanks

We sincerely thank you for your flattering comments regarding your stay at our hotel. It is gratifying to know that you appreciated the beauty of our rooms, the quality of our cuisine, as well as the attentive service of our team, particularly that of Lahoucine. Your satisfaction is our priority, and your remarks encourage us to continue providing an exceptional experience for our guests.

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其他网络用户评价我们的酒店

  • 386 评论 8.9/10 位置
  • 477 评论 7.2/10 房间
  • 963 评论 7.8/10 服务
  • 9 评论 3.8/10 上网
  • 222 评论 8.9/10 沙滩
  • 196 评论 9/10 早餐
  • 167 评论 6.4/10 清洁度
  • 150 评论 8/10 运动休闲

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