Sofitel Agadir Thalassa sea & spa 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 680 件のレビュー

Sofitel Agadir Thalassa sea & spa - Image 1
Sofitel Agadir Thalassa sea & spa - Image 2
Sofitel Agadir Thalassa sea & spa - Image 3
Sofitel Agadir Thalassa sea & spa - Image 4
Baie des Palmiers, Cité Founty P5, Secteur touristique, 80010 AGADIR, モロッコ

説明

ホテルのその他の情報

  • Overlooking the ocean with private beach

  • Thalassotherapy institute: long and short treatments, including slimming

  • Also available: Iyashi Dome, Watermass, Thalassa Sea & Skin products

  • Car park and free WiFi

  • Daily well-being program: yoga, cross-training and fitness boxing

当ホテルの客室

ホテル所在地

Sofitel Agadir Thalassa sea & spa

Baie des Palmiers, Cité Founty P5, Secteur touristique
80010 AGADIR
モロッコ

GPS:30.3927, -9.597191

電話番号
ファックス +212 5283-88001

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  680 件のレビュー

トリップアドバイザーの評価  4.5/5  4,241 件のレビュー

2025エクセレンス認証

Great spa and salon experience

トリップアドバイザーの評価 5.0/5

Explore66952467931 トリップアドバイザー認証口コミ

I was staying at the hotel next door but came here to use the spa and pool. Lovely spa and great facial. Very helpful receptionist, Sara. My mum had her hair done twice by Said who was brilliant too!

Thank you so much for your kind words! We’re thrilled to hear that you enjoyed our spa and pool, and that Sara and Said made your experience even more special. It’s wonderful to know both you and your mum had a memorable visit. We look forward to welcoming you back for another relaxing and enjoyable experience soon! The Sofitel Agadir Thalassa Sea & Spa Team

Good location but poor service

トリップアドバイザーの評価 2.0/5

Freedom20926367104 トリップアドバイザー認証口コミ

The hotel has a great location and the property itself is nice, but the overall experience was let down by several service issues. Staff seemed to lack proper training, and the buffet food was disappointing. We even noticed that the roast chicken from the previous day appeared to be reused with sauces added, which raised concerns about freshness. Room service was also below expectations — we had to repeatedly request basic items like water. The room was clean, but there were no coffee refills or water provided without calling reception multiple times. Additionally, the room was quite noisy, as we could clearly hear people walking in the room above. The spa is not worth the money! This hotel has potential, but the service and food standards need significant improvement.

Thank you for taking the time to share your detailed feedback. We are very sorry to hear that your experience did not meet your expectations. Your comments regarding the service, buffet quality, room service, and spa have been taken very seriously. This is certainly not the standard we aim to provide. We have shared your feedback with our team to address these issues immediately and improve our service and food standards. While we are glad to hear you appreciated the location and cleanliness, we regret that the other aspects of your stay caused disappointment. We truly appreciate your honesty, and we hope you might consider giving us another opportunity in the future to provide the experience you expected. The Sofitel Agadir Thalassa Sea & Spa Team

Very average

トリップアドバイザーの評価 3.0/5

brendalah トリップアドバイザー認証口コミ

This didn't really feel like a 5 star property - the upkeep of the resort was lacking. The bedroom light near the bed for example came off the wall completely when we tried to switch it on! Breakfast room is pretty dingy and very chaotic in the morning (the pastries were excellent though) Kids club is really a toddler club - hardly anything to keep slightly older kids entertained Heated pool was nice

Thank you for sharing your feedback. We are sorry to learn that your stay did not fully meet your expectations, and we sincerely apologize for the maintenance and breakfast experience mentioned. Your comments have been shared with the relevant teams for improvement. We are pleased that you enjoyed the heated pool and truly appreciate your constructive remarks. We hope to have the opportunity to welcome you again and provide a better experience. The Sofitel Agadir Thalassa Sea & Spa Team

Amazing family winter holiday

トリップアドバイザーの評価 5.0/5

AnkRink トリップアドバイザー認証口コミ

Great family vacation. One of the best holiday experiences- the property is amazing, clean , modern, spacious - most importantly the staff are very professional reflecting Berber culture of hospitality and service. The food prepared by chef Jacques and his team was world class. We were served by exceptional Mustafa in the restaurant for dinner and formed a nice friendship over learning more about Amazigh culture and language.

Thank you very much for your wonderful review. We are delighted to hear that your family winter holiday with us was such a memorable experience. It is a pleasure to know that you appreciated the property, its cleanliness, modern design and spaciousness, as well as the professionalism of our team and the spirit of Berber hospitality. Your compliments to Chef Jacques and his culinary team truly motivate us, and we are especially pleased to hear about the meaningful connection you shared with Mustafa, who will be honored by your kind words. We hope to have the pleasure of welcoming you and your family back for another exceptional stay. The Sofitel Agadir Thalassa Sea & Spa Team

Great hotel, beautiful rooms, delicious food. Great service. Especially Lahoucine

トリップアドバイザーの評価 5.0/5

28nikk1997 トリップアドバイザー認証口コミ

Beautiful hotel. Great service. I really don’t understand all the negative review about “poor service”. It’s amazing. Super friendly. Helpful. Especially the staff at the buffet. Lahoucine was very very very helpful and made our stay during breakfast and dinner very comfortable. Thanks

We sincerely thank you for your flattering comments regarding your stay at our hotel. It is gratifying to know that you appreciated the beauty of our rooms, the quality of our cuisine, as well as the attentive service of our team, particularly that of Lahoucine. Your satisfaction is our priority, and your remarks encourage us to continue providing an exceptional experience for our guests.

との提携 TripAdvisor

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