Mercure Campinas 4성

고객 평점 (ALL 평가) 4.0/5 1,651 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Campinas - Image 1
Mercure Campinas - Image 2
Mercure Campinas - Image 3
Mercure Campinas - Image 4
Avenida Aquidaban.400 - Centro, Acesso pela Av. Francisco, Glicério, 13026510 CAMPINAS, Brazil

호텔설명

호텔 추가 정보

  • Relax in a hotel in Campinas with pool, sauna and gym

  • Children up to 11 earn a discount on breakfast

  • 9-minute drive to access Anhanguera Highway

  • 9-minute drive to access Dom Pedro I Highway

  • Hotel in Campinas near Viracopos International Airport, 25 minutes by car.

숙박

호텔 위치

Mercure Campinas

Avenida Aquidaban.400 - Centro, Acesso pela Av. Francisco, Glicério
13026510 CAMPINAS
Brazil

GPS:-22.91117, -47.05613

전화
팩스 +55 19 3733-7707

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

RESTAURANTE OPERA MORENA

The Opera Morena restaurant serves varied, contemporary cuisine, with regional and international dishes created by Chef Mari Turchetti, and also offers an excellent selection of wines and beers from around the world.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.0/5  1,651 리뷰

TripAdvisor 평가  4.0/5  1,362 리뷰

Terribile

트립어드바이저 평점 1.0/5

Adriana S TripAdvisor 인증 리뷰

Mercure Campinas needs URGENT intervention! I'm writing to customer care about my complaints. A stain on the image of the Mercure brand and for the Accour Network. I'm here for 4 days in a total of 10 days and it's been a terror!

Dear Eadrianas Thaks for your feedback.

Wifi very weak

트립어드바이저 평점 2.0/5

HMorgan1210 비즈니스 - TripAdvisor 인증 리뷰

Comfort of this hotel was slightly below of the mercure standard around the world, but the very disappointing matter was wifi, very weak and sometimes not working at all. Honestly for a good level hotel that´s not acceptable.

Dear Morgan Thanks for your feesback. att

Almost perfect!

트립어드바이저 평점 5.0/5

AderbalMuller Solo travel - TripAdvisor 인증 리뷰

Tarcisio Vieira was a great attendant, but it is not allowed to serve the welcome drink as I had on Novotel Jaragua two days ago. It will be necessary to be equal unit by unit. I desagree. Sorry, but I do not understand differente treatments hotel by hotel. I whant to think that Accor is the same instead the place or city!!!

Hello Muller, Thank you for taking the time to share your experience with us. As Accor offers different brands of hotels, the welcome drink varies according to each hotel. We hope to see you again soon. Kind regards The manager

Frustrating Mercure Brand Experience

트립어드바이저 평점 2.0/5

William Thiago L Solo travel - TripAdvisor 인증 리뷰

Good day I am writing this email to express my dissatisfaction with Accor. You have big brands that elevate the consumer expectation. I aways choose the Accor hotels when I travel in Brazil and also in Europe. However, you need to rethink the loyalty strategy of Le Club. On the last years i had a lot of problems when I tried to use the points in reservations. It simply doesnt work. Yesterday I had an unfortunate Brand experience with Mercure in the hotel “Mercure Campinas” in São Paulo, Brasil: - the the receptionists didn’t have idea about the rules of the Le Club. I spended hours discussing and trying to use 8.000 points to pay my bill. - the employees are not trained to deal with critical situations. they were harsh and even raised the tone of voice with me. - the people who were around me kept watching the situation and I felt humiliated. Is it the Mercure Brand experience? when I stay at the Mercure, more than a place to sleep, I would expect a good experience. without unnecessary wear and tear. I sincerely hope they improve the quality control.

Dear customer We are sorry for what happened at our hotel. We have some new people on the team, but we have already reinforced training and information. Yours sincerely,

Little disappointing

트립어드바이저 평점 2.0/5

Paulo A 비즈니스 - TripAdvisor 인증 리뷰

I stay at the Mercure Campinas since one year already, and it is worsening its level little by little. Breakfast is just the same, never changes, and rooms are aging. But the real worse is the internet, which simply will not let you work. Just terrible for a hotel meant for business. The only positive is the attentive staff.

Hello Paulo, We are grateful for choosing Mercure Campinas and sharing your review with us. We're sorry we did not meet your expectations. We look forward to welcoming you again. Big hug. Regards, Mercure Campinas Hotel

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 204 리뷰 7.4/10 위치
  • 702 리뷰 5.6/10 객실
  • 681 리뷰 5.4/10 서비스
  • 26 리뷰 5.1/10 인터넷 가격
  • 318 리뷰 6.2/10 조식
  • 247 리뷰 5.7/10 청결도
  • 158 리뷰 2.9/10 가격 대비 가치

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주변에 있는 다른 시설

Campinas 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.