ibis Иннсбрук

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 1 424

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Описание

Особенности отеля

  • Отель с сертификатом ALLSAFE

  • Рядом с центром города при оптимальном доступе к общественному транспорту

  • Бесплатный WIFI на всей территории отеля

  • Отель в центре Инсбрука в 5-10 минутах ходьбы от старого города

  • Собственный гараж с прямым выходом в отель (услуга платная)

Наши номера

Расположение отеля

ibis Иннсбрук

Sterzinger Strasse 1
6020 ИННСБРУК
Австрия

GPS:47.262784, 11.399667

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено

BAR

Двери нашего бара всегда открыты для вас: в течение всего дня вас ждут закуски, горячие и холодные напитки, вкуснейшие блюда. Пять видов хрустящих панини можно заказать на вынос! В баре транслируются спортивные мероприятия каналов Sky.

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.4/5  Отзывов: 1 424

Рейтинг TripAdvisor  4.1/5  Отзывов: 1 590

terrible receptionist

Примечание: Tripadvisor 1.0/5

Zhao X Реальные отзывы TripAdvisor

I had a very disappointing experience at Ibis Innsbruck. There is an elderly lady at the front desk who was rude, unprofessional, and completely unhelpful. When I asked for my room invoice, she made an error with the gender information. I requested her to correct it, but she refused, blamed me for the mistake, and showed no willingness to apologize. Her attitude was arrogant and dismissive. Things got even more frustrating when she suddenly switched to speaking German, making it difficult for me to understand. Fortunately, another receptionist named Kevin stepped in, contacted the manager, and finally resolved the issue after 3 hours. I appreciate Kevin's professionalism, but the situation left a very bad impression. Even after fixing the mistake, the elderly lady continued to be confrontational, insisting loudly that I must return the incorrect invoice right now, accusing me of potentially trying to get double reimbursement. This nasty assumption was humiliating and offensive. I have never experienced such unprofessional behavior at a front desk before. I truly think that the management team, especially Marc Rene Caesar, should reconsider whether she is qualified for this role. It honestly makes me wonder if she was ever properly trained as a receptionist. This experience was far below the standards I expect from Accor Hotels. Her unprofessional, rude and arrogant behavior has truly left a stain on the beauty of Innsbruck.

INN

Примечание: Tripadvisor 4.0/5

JetSet_Glamour Solo travel - Реальные отзывы TripAdvisor

Functional hotel directly next to busy main train station. Bus from the airport also stops just opposite. Breakfast was great with plenty of choice and a relaxed atmosphere. Bar available next to reception. No complaints or issues. Only area of feedback would be to have tea/coffee making facilities in the room. There was a communal kettle near reception but only tea was available Good location and just a few minutes walk to the charming old town.

Хорошее расположение, внимательное и дружелюбное отношение

Примечание: отзывы клиентов 5.0/5

Nikolai Пары - Проверенные отзывы - ALL

Очень удобно расположен отель. Номер и все было чудесно. Спасибо!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Melanie

Excellent stay

Примечание: Tripadvisor 5.0/5

Travellingteacher78 Семьи - Реальные отзывы TripAdvisor

Ideally situated for making the most out of a trip to Innsbruck and the surrounding area. The hotel is directly about the train station entrance and the public bus from the airport also stops directly outside. There are plenty of convenience stores and places to eat in the vicinity and the centre of the city is just a 5-10 minute walk away. The reception staff were professional and welcoming on our arrival and we were delighted to receive an early check in, which meant we could freshen up before going out to explore. Our room was clean and comfortable and had everything we needed. Shower was hot and powerful and the beds were comfortable - we slept perfectly on both nights. All in all an excellent, well-priced base for our time in this lovely city!

A mixed bag of a hotel, needs to upgrade a few things.

Примечание: Tripadvisor 3.0/5

Travel S Реальные отзывы TripAdvisor

The main highlight of this hotel is its location as you can enter the hotel directly from the Train station. The room was neat and well appointed like a typical Ibis hotel, however the checkin experience was not the greatest, as the person checking us in was unfriendly and a tad rude. For an international hotel chain like Ibis, it was sad that there was no kettle in the room for hot water, and the facility for a hot beverage in the reception was totally inadequate as there was not even water kept there, leave alone tea and coffee supplies. Especially in the biting cold climate, it was impractical to go down the elevator just for a glass of warm water. They had a counter next to the reception selling tea. Coffee and other beverages and it felt as if the non-availability of kettle etc. was to promote the sales of this beverage outlet. The breakfast was average.

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 103 Отзывов 9.2/10 Расположение
  • 1 012 Отзывов 6.5/10 Номер
  • 667 Отзывов 8.1/10 Сервис
  • 27 Отзывов 7.6/10 Интернет
  • 487 Отзывов 8.1/10 Завтрак
  • 460 Отзывов 5.9/10 Чистота
  • 212 Отзывов 5/10 Соотношение цены и качества
  • 130 Отзывов 5.6/10 Удобства

В сотрудничестве с Trustyou

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