ibis Иннсбрук

Примечание: отзывы клиентов (Рейтинг ALL) 4.4/5 Отзывов: 1 448

Гарантия
лучшей цены
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Sterzinger Strasse 1, 6020 ИННСБРУК, Австрия

Описание

Особенности отеля

  • Отель с сертификатом ALLSAFE

  • Рядом с центром города при оптимальном доступе к общественному транспорту

  • Бесплатный WIFI на всей территории отеля

  • Отель в центре Инсбрука в 5-10 минутах ходьбы от старого города

  • Собственный гараж с прямым выходом в отель (услуга платная)

Наши номера

Расположение отеля

ibis Иннсбрук

Sterzinger Strasse 1
6020 ИННСБРУК
Австрия

GPS:47.262784, 11.399667

Телефон
Факс +43 512 570300555

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Бар
  • Курение на территории отеля запрещено

BAR

Двери нашего бара всегда открыты для вас: в течение всего дня вас ждут закуски, горячие и холодные напитки, вкуснейшие блюда. Пять видов хрустящих панини можно заказать на вынос! В баре транслируются спортивные мероприятия каналов Sky.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL  4.4/5  Отзывов: 1 448

Рейтинг TripAdvisor  4.1/5  Отзывов: 1 597

Overnight stay

Примечание: Tripadvisor 4.0/5

IAN m Реальные отзывы TripAdvisor

We arrived without a booking. We were helped by a friendly receptionist. The room was large with a king size bed comfortable and good quality bedding. It had WiFi tv and plenty of storage space. The bathroom was a good size and very clean. We were given a free welcome voucher for a drink at the bar.

Dear Guest, Thank you very much for your feedback. We will share your feedback with our team. We wish you a nice day und send you many greetings from Innsbruck. Best regards, Melanie

Примечание: Tripadvisor 5.0/5

RogerM366 Реальные отзывы TripAdvisor

During our 1 week Interatil trip we found that this hotel has the best beds. The staff were great and the breakfast superb. You can't get closer to the main railway station (good for early starts). Also, an easy and pleasant walk to the centre of the city and its attactions.

Dear Guest, Thank you very much for your feedback. We will share your feedback with our team. We wish you a nice day und send you many greetings from Innsbruck. Best regards, Melanie

Staff that this hotel is GREAT

Примечание: Tripadvisor 3.0/5

MovieFan007 Реальные отзывы TripAdvisor

I stayed here one night on 06/02/2025. The hotel is a 3 star at best, but it was comfortable and quiet. It is directly across the street from the central train station, so it is very convenient. More than that though was the professional, kind and helpful staff. I want to send a shout out to Melanie for assisting us with directions, restaurants, and other sightseeing opportunities in Innsbruck. She was GREAT and I rate her 5+ stars. She is a credit to the Accor Family of hotels. Melanie, thank you sooo much! You are a wonderful woman and you were so helpful in many ways.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Melanie

terrible receptionist

Примечание: Tripadvisor 1.0/5

Zhao X Реальные отзывы TripAdvisor

I had a very disappointing experience at Ibis Innsbruck. There is an elderly lady at the front desk who was rude, unprofessional, and completely unhelpful. When I asked for my room invoice, she made an error with the gender information. I requested her to correct it, but she refused, blamed me for the mistake, and showed no willingness to apologize. Her attitude was arrogant and dismissive. Things got even more frustrating when she suddenly switched to speaking German, making it difficult for me to understand. Fortunately, another receptionist named Kevin stepped in, contacted the manager, and finally resolved the issue after 3 hours. I appreciate Kevin's professionalism, but the situation left a very bad impression. Even after fixing the mistake, the elderly lady continued to be confrontational, insisting loudly that I must return the incorrect invoice right now, accusing me of potentially trying to get double reimbursement. This nasty assumption was humiliating and offensive. I have never experienced such unprofessional behavior at a front desk before. I truly think that the management team, especially Marc Rene Caesar, should reconsider whether she is qualified for this role. It honestly makes me wonder if she was ever properly trained as a receptionist. This experience was far below the standards I expect from Accor Hotels. Her unprofessional, rude and arrogant behavior has truly left a stain on the beauty of Innsbruck.

Dear Guest, Thank you very much for your feedback. We will share your feedback with our team. We are sorry that your experience did not meet your expectations. Please allow us to express my sincerest apologies. We wish you a nice day still. Best regards, Melanie

INN

Примечание: Tripadvisor 4.0/5

JetSet_Glamour Solo travel - Реальные отзывы TripAdvisor

Functional hotel directly next to busy main train station. Bus from the airport also stops just opposite. Breakfast was great with plenty of choice and a relaxed atmosphere. Bar available next to reception. No complaints or issues. Only area of feedback would be to have tea/coffee making facilities in the room. There was a communal kettle near reception but only tea was available Good location and just a few minutes walk to the charming old town.

Dear Guest, Thank you very much for your feedback. We will share your feedback with our team. We wish you a nice day und send you many greetings from Innsbruck. Best regards, Melanie

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 1 021 Отзывов 9.2/10 Расположение
  • 963 Отзывов 6.1/10 Номер
  • 687 Отзывов 8/10 Сервис
  • 19 Отзывов 8.4/10 Интернет
  • 476 Отзывов 5.7/10 Комфорт
  • 460 Отзывов 8.1/10 Завтрак
  • 417 Отзывов 5.7/10 Чистота
  • 202 Отзывов 4.9/10 Соотношение цены и качества

В сотрудничестве с Trustyou

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