イビスインスブルック

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 1,451 件のレビュー

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Sterzinger Strasse 1, 6020 インスブルック, オーストリア

説明

ホテルのその他の情報

  • ALLSAFE認証取得済みホテル

  • 公共交通機関へのアクセスに便利な中心部に近接

  • 全館で無料Wi-Fiをご利用いただけます

  • インスブルック中心部、旧市街から徒歩5～10分圏内

  • ホテルに直結した有料専用駐車場

当ホテルの客室

ホテル所在地

イビスインスブルック

Sterzinger Strasse 1
6020 インスブルック
オーストリア

GPS:47.262784, 11.399667

電話番号
ファックス +43 512 570300555

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • バー
  • 全館禁煙

BAR

当ホテルのバーへぜひお越しください:お飲み物、軽食、温かいお飲み物、おいしいお食事を、毎日24時間ご提供しています。こんがりと焼いたパニーニは5種類からお選びいただけ、テイクアウトも可能です。また、Skyチャンネルでスポーツイベントの生中継をお楽しみいただけます。

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  1,451 件のレビュー

トリップアドバイザーの評価  4.1/5  1,597 件のレビュー

Overnight stay

トリップアドバイザーの評価 4.0/5

IAN m トリップアドバイザー認証口コミ

We arrived without a booking. We were helped by a friendly receptionist. The room was large with a king size bed comfortable and good quality bedding. It had WiFi tv and plenty of storage space. The bathroom was a good size and very clean. We were given a free welcome voucher for a drink at the bar.

Dear Guest, Thank you very much for your feedback. We will share your feedback with our team. We wish you a nice day und send you many greetings from Innsbruck. Best regards, Melanie

トリップアドバイザーの評価 5.0/5

RogerM366 トリップアドバイザー認証口コミ

During our 1 week Interatil trip we found that this hotel has the best beds. The staff were great and the breakfast superb. You can't get closer to the main railway station (good for early starts). Also, an easy and pleasant walk to the centre of the city and its attactions.

Dear Guest, Thank you very much for your feedback. We will share your feedback with our team. We wish you a nice day und send you many greetings from Innsbruck. Best regards, Melanie

Staff that this hotel is GREAT

トリップアドバイザーの評価 3.0/5

MovieFan007 トリップアドバイザー認証口コミ

I stayed here one night on 06/02/2025. The hotel is a 3 star at best, but it was comfortable and quiet. It is directly across the street from the central train station, so it is very convenient. More than that though was the professional, kind and helpful staff. I want to send a shout out to Melanie for assisting us with directions, restaurants, and other sightseeing opportunities in Innsbruck. She was GREAT and I rate her 5+ stars. She is a credit to the Accor Family of hotels. Melanie, thank you sooo much! You are a wonderful woman and you were so helpful in many ways.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Innsbruck. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Melanie

terrible receptionist

トリップアドバイザーの評価 1.0/5

Zhao X トリップアドバイザー認証口コミ

I had a very disappointing experience at Ibis Innsbruck. There is an elderly lady at the front desk who was rude, unprofessional, and completely unhelpful. When I asked for my room invoice, she made an error with the gender information. I requested her to correct it, but she refused, blamed me for the mistake, and showed no willingness to apologize. Her attitude was arrogant and dismissive. Things got even more frustrating when she suddenly switched to speaking German, making it difficult for me to understand. Fortunately, another receptionist named Kevin stepped in, contacted the manager, and finally resolved the issue after 3 hours. I appreciate Kevin's professionalism, but the situation left a very bad impression. Even after fixing the mistake, the elderly lady continued to be confrontational, insisting loudly that I must return the incorrect invoice right now, accusing me of potentially trying to get double reimbursement. This nasty assumption was humiliating and offensive. I have never experienced such unprofessional behavior at a front desk before. I truly think that the management team, especially Marc Rene Caesar, should reconsider whether she is qualified for this role. It honestly makes me wonder if she was ever properly trained as a receptionist. This experience was far below the standards I expect from Accor Hotels. Her unprofessional, rude and arrogant behavior has truly left a stain on the beauty of Innsbruck.

Dear Guest, Thank you very much for your feedback. We will share your feedback with our team. We are sorry that your experience did not meet your expectations. Please allow us to express my sincerest apologies. We wish you a nice day still. Best regards, Melanie

INN

トリップアドバイザーの評価 4.0/5

JetSet_Glamour Solo travel - トリップアドバイザー認証口コミ

Functional hotel directly next to busy main train station. Bus from the airport also stops just opposite. Breakfast was great with plenty of choice and a relaxed atmosphere. Bar available next to reception. No complaints or issues. Only area of feedback would be to have tea/coffee making facilities in the room. There was a communal kettle near reception but only tea was available Good location and just a few minutes walk to the charming old town.

Dear Guest, Thank you very much for your feedback. We will share your feedback with our team. We wish you a nice day und send you many greetings from Innsbruck. Best regards, Melanie

との提携 TripAdvisor

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周辺の他の施設

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お客さまの声 (確認済みレビュー アコーホテルズ) 4.1/5 (741 件のレビュー)

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。