イビス アバディーン センター - キーサイド 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 1,021 件のレビュー

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15 Shiprow, AB11 5BY アバディーン, イギリス

説明

ホテルのその他の情報

  • 市内中心部という好立地

  • 107室のモダンな客室

  • 24時間営業のホテルのバーとレストラン

  • 無料Wi-Fi全館完備

  • An ALLSAFE Clifton Environmental services certified hotel.

当ホテルの客室

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ホテル所在地

イビス アバディーン センター - キーサイド

15 Shiprow
AB11 5BY アバディーン
イギリス

GPS:57.147087, -2.094599

電話番号
ファックス +44 1224 285830

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 全館禁煙
建物付近
  • 駐車場

FOGG'S KITCHEN & BAR

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  1,021 件のレビュー

トリップアドバイザーの評価  4.0/5  1,417 件のレビュー

2023エクセレンス認証

Good location.

トリップアドバイザーの評価 4.0/5

AuldJimmy トリップアドバイザー認証口コミ

No problems here. The location is very good, a few minutes walk from the station and another few minutes to Union Street for restaurants and pubs . A nice view of the harbour from my window. Breakfast available on site. I will return on my next trip.

Lovely comfy convenient hotel but be careful as it’s in the LEZ zine so if your car is non compliant you can’t park near

トリップアドバイザーの評価 4.0/5

susan s トリップアドバイザー認証口コミ

Comfy clean hotel but as our car is non compliant car with LEZ zone we can’t park anywhere near it and gulped to find we would face a huge fine after approaching the hotel to drop off our bags Thank you Hotel Ibis Aberdeen for dealing with our concerns about having driven to the hotel in a diesel non compliant car as the general manager reimbursed us what the fine will cost us ( which we acknowledge he didn’t have to do as it us very much buyer beware ) . We had to park a 20 minute walk away from the hotel and walk in and the manager offered us assistance with our cases thank you . It was also on the site that the hotel was in a LEZ zone ( he did show us ) but it was not obvious at first reading / not really clear to us I do acknowledge this is very much our responsibility and not hotel ibis decision to be in a LEZ zone but we feel it might help future hotel visitors to check if their car is compliant with the LEZ rules before selecting this hotel as if not each time you use the adjacent ncp car park you will be fined Could this be made more obvious when booking perhaps ? No problem at all if your car is compliant or you arrive by taxi And thanks yo the hotel for resolving this as we were really worried how much we will be fined ( you can’t pay retrospectively just face the fund if you breach the rules and you will already pass the LEZ signs without realising if you are new to the city Thanks for resolving this ibis Aberdeen appreciate your understanding Future clients watch out

Dear Susan, Thank you for sharing your feedback with us. We are glad to hear that you found our hotel comfortable and convenient. We sincerely apologize for the inconvenience you faced regarding the LEZ zone restrictions and parking issues. We appreciate your understanding of the situation and are pleased that our General Manager could assist you in resolving the matter. Your suggestion regarding making the LEZ zone information more prominent during the booking process is valuable, and we will certainly take it into consideration for the future. We hope that despite this challenge, you were able to enjoy your stay with us. Thank you for choosing Hotel Ibis Aberdeen. Warm regards, ibis Aberdeen Centre - Quayside Team lead.

Our home away from home

トリップアドバイザーの評価 5.0/5

VarsandPete Couples - トリップアドバイザー認証口コミ

We love the Ibis Aberdeen! This was probably our 7th or 8th visit this year and we are always welcomed warmly. I have yet to come across a member of staff who hasn’t been friendly, efficient and who goes above and beyond to make our stay enjoyable. Magda, the AGM is amazing and you can see her influence over her team. The rooms are spotless and for the money are incredible value for money. Jack our very friendly boy always gets a cuddle and a little tasty treat from the staff and he gets so excited when we tell him we’re going to the Ibis for a wee break. Being in the hospitality industry ourselves we really value the effort and passion that the team put into their work.

Dear Guest , Thank you for your recent review. We are glad you have enjoyed your stay with us and looking forward to welcome you back again. Kind regards Ibis Aberdeen General Manager.

Great location

トリップアドバイザーの評価 5.0/5

Stewart B Couples - トリップアドバイザー認証口コミ

From arrival to departure the staff were excellent. Special mention to Alexander who was always available for information about the city.

Dear Guest , Thank you for your recent review. We are glad you have enjoyed your stay with us and looking forward to welcome you back again. Kind regards Ibis Aberdeen General Manager.

Deception and First Impressions

トリップアドバイザーの評価 2.0/5

Danielle N トリップアドバイザー認証口コミ

The room and early check in were paid for months in advance. Upon arrival we were greeted by someone that said there were no rooms available and we should have "read the fine print." Fortunately, someone who actually knew what was going on took over and checked us into the room. For the record there is NO FINE PRINT stating that if you paid for early check in and there are no rooms that you are out of luck. Also, we booked the hotel for the use of the gym that the website claims is an amenity. When we asked where it was we were told that there is no gym, management has been asked to take it down off the website (a few words and one picture) and won't and to pay for a day pass at the gym next door to the hotel. We were deceived and this is a misrepresentation by the hotel. When we filled out the "how did we do" survey that came after our stay, we wrote a sincere note hoping to receive some type of acknowledgement and have received nothing. Based on the responses to less than positive reviews for the hotel, this will at best get a passive aggressive (blah blah) cut and pasted response. The review would have gotten one star if not for the delightful, professional and helpful employees we encountered that worked there.

Dear Guest, Thank you for sharing your feedback with us. We are glad to hear that you found our hotel comfortable and convenient. We sincerely apologize for the inconvenience you faced regarding early check in and Gym. Your review has been responded to on all the other platforms you have copied and pasted the same review. Early check in all over the world in every hotel can never be guaranteed as no hotel will block a room for you the previous night because you have paid for early check in. What this simply means in the hospitality industry is that you will be prioritized when you arrive the hotel based on availability. Check in time is 3pm, if we got rooms cleaned by 12noon and hand your keys to you that is the early check in you paid for. Arriving the hotel at 7am in the morning and expecting a room when checkout is 12noon can never be guaranteed even in a 5 star hotel. Secondly, on our website it states gym facility is available next door to the hotel and it is payable, meaning you pay as you go at the PureGym next door. We hope that despite this challenge, you were able to enjoy your stay with us. Thank you for choosing Hotel Ibis Aberdeen. Warm regards, ibis Aberdeen Centre - Quayside General manager.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 1,088 件のレビュー 7.6/10 客室
  • 1,141 件のレビュー 9.4/10 サービス
  • 25 件のレビュー 6.9/10 インターネット
  • 545 件のレビュー 9/10 清潔さ
  • 453 件のレビュー 6.6/10 朝食
  • 175 件のレビュー 5.5/10 料理

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周辺の他の施設

メルキュール アバディーン カレドニアン ホテル 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 (886 件のレビュー)

At 541 m

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