ibis Милан Мальпенса Аэропорт 3 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 366

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Описание

Особенности отеля

  • 10 минут езды до миланского аэропорта Мальпенса и платная крытая автостоянка

  • Отель подходит для семей и гостей с питомцами

  • Ресторанные услуги временно предоставляются в отеле Novotel Мальпенса (напротив нашего отеля)

  • Доступны конференц-залы для деловых встреч и мероприятий

  • Фитнес-центр

Наши номера

Расположение отеля

ibis Милан Мальпенса Аэропорт

Via al Campo 100, Cardano Al Campo, CIN IT012032A1K8SDQBDN
21010 Кардано-аль-Кампо
Италия

GPS:45.6427, 8.76047

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч

IBIS KITCHEN

Наш ресторан Ibis Kitchen скоро откроется и предложит своим гостям новые блюда и деликатесы. А пока предлагаем вам насладиться вкусной домашней пиццей в Gourmet Bar отеля Novotel Мальпенса.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 366

Рейтинг TripAdvisor  3.9/5  Отзывов: 1 858

OMG bar

Примечание: Tripadvisor 1.0/5

janybambuch Семьи - Реальные отзывы TripAdvisor

We arrive to Hotel rooms are ok If max 75€ But bar is total disgusting 0,4ml beer taste very bad 7€ ,0.2ml beer 5€ . Derive in the bar is total sh.t,, Don’t use the bar in Hotel is way to go expensive. 400m from Hotel is Mastro pizza bistro super pizza and chaep beer.

Practical short stay option with a good shuttle service.

Примечание: Tripadvisor 4.0/5

mpbuddy Friends getaway - Реальные отзывы TripAdvisor

This is a practical aeroport hotel well located to Milan Malpensa international airport. I stayed overnight whilst in transit and the room was on the first floor (of three room floors) above and to the right of the hotel foyer (131). The value is in the location with serviceable though small “ business” type rooms. The reception staff were very welcoming and provided excellent assistance during the check in process including sensitivity to the delivery of a hire road bike at the hotel. In particular Giovanni & Matteo at the front desk were especially helpful during my check in. The provision of an airport shuttle minivan throughout the day was very helpful and assisted a smooth attendance at the hotel location. The room itself would benefit from the provision of bottled water and a small fridge to store it. Breakfast was included in my booking and the standard is reasonable with a range of cereals,pastries and machine coffee selections. Overall this hotel delivers what a stopover stay may expect however there is significant room for improvement in the simple options of room small fridge,water ,and a prestay email outlining the shuttle service timings from the airport as well as a clear explanation of where to meet the shuttle at the airport

Dear Guest, Thank you very much for your detailed and thoughtful review. We are pleased to hear that you found our location convenient for your transit stay and appreciated the assistance provided by Giovanni and Matteo at the front desk. It’s also great to know that our shuttle service helped make your arrival and departure smooth. We appreciate your constructive suggestions regarding the addition of bottled water, a small fridge in the rooms, and more detailed pre-arrival communication about the shuttle service. Your feedback is invaluable and will be shared with the relevant departments as we continuously strive to improve our guests’ experience. We hope to welcome you back soon and provide an even better stay. Kind regards, Sara Guest Relations Manager

Uncomfortable, unsafe, expensive stay near the airport

Примечание: Tripadvisor 2.0/5

yaarashalom88 Solo travel - Реальные отзывы TripAdvisor

I’ve picked this airport because it was close to the airport and I was on a long connection, thinking I could easily get from the airport to the hotel and back, and that this travel would be fairly cheap. I was wrong, while the 9pm shuttle from the airport to the hotel cost me €5, the return trip at 12pm the next day was €25 because it’s a “private service”… except there was another family on the shuttle and the “private” service included screeching children. Sure, it’s cheaper than a taxi (€35) and Uber (€50) but it’s still 5 times as much and the drive is less than 10 minutes long! But I wish that was my biggest grievance with this hotel. That belongs to the air conditioner situation. The AC is automatic and stops working when it reaches a certain degree outside. Meaning I had no AC and had to open a window. This would’ve been fine if I hadn’t been on the ground floor and the window was big enough for an entire American football team to climb through. So I spent the night worried someone might break in, not to mention the noise from the parking lot just outside my window. Safety was compromised on another level as I could not lock my hotel room door from inside. No matter how many twists of the lock, the lock stayed firmly inside the door and did not lock it. This meant hotel staff or indeed anyone with a master keycard could open my door at will, which they did TWICE in the morning (guessing it was the cleaning staff), waking me up the first time. Speaking of keycards, the one I got acted up, took several tries to work and once stopped working altogether, and I had to go seek help from the front desk. Other minor stuff: the double bed in the room was actually two narrow single beds pushed together, making it very uncomfortable. The mattress itself was thin and not very comfortable either, and the sheets had a smudge of black dirt I wasn’t sure the origin of. The extra single bed was even less comfortable, and I only sat on that one. The shower head only had one setting: really hard, flesh piercing current, which hurt a bit. Unrelated to the hotel itself but rather its location: there are no real food options, apart from the nearby partner Novotel hotel, where food was rather expensive (I was told dinner was €35, I didn’t go check). The only good thing was the super friendly front desk staff, that helped me to the best of their ability, and struck up friendly conversation.

Dear guest, Thank you for taking the time to share such detailed feedback about your recent stay. We truly appreciate your comments, as they help us identify areas where we can improve and provide a better experience for our guests. First and foremost, we're glad to hear that our front desk staff made a positive impression with their friendliness and helpfulness. However, we are genuinely sorry that the rest of your experience did not meet your expectations. Regarding the shuttle service, we apologize for the unexpected cost difference and any confusion caused. We understand your frustration, especially with the additional costs for the "private" service, and we will review the shuttle service options to ensure they are communicated more clearly to our guests in the future. We're also truly sorry to hear about the issues with the air conditioning, safety concerns, and the lock on your room door. These are certainly not the standards we strive to maintain, and we will investigate these matters to make necessary improvements to ensure both safety and comfort for our guests. Please know that your safety and peace of mind are of utmost importance to us. We regret that the condition of the bed and cleanliness of the room did not meet your expectations. Cleanliness is a priority for us, and we will address this matter with our housekeeping team to prevent similar issues from arising. We hope you will consider giving us another opportunity in the future to provide you with a much more pleasant experience. If you would like to discuss any of these concerns further or need assistance, please feel free to reach out directly to us. Kind regards, Sara Guest relations manager

It could be better...

Примечание: Tripadvisor 3.0/5

CASBV Реальные отзывы TripAdvisor

A practical place to stay due to Malpensa airport. However, it could be even more practical if the information about transfers, prices and breakfast were clearer during the booking process and on the website. Apart from the proactive attitude of the receptionist on the night shift on the day of my arrival, the staff at breakfast and reception the next day seemed to be forced to work.

dear guest, Thank you for sharing your feedback. We appreciate that you found our location convenient for Malpensa Airport. We also value your suggestion regarding clearer information on transfers, prices, and breakfast during the booking process. This is something we will definitely review to improve the experience for future guests. We’re glad to hear that the receptionist on the night shift was proactive, but we’re sorry to hear that the staff the following day did not meet your expectations in terms of attitude. We take these concerns seriously and will work on ensuring that our team consistently delivers a welcoming and positive experience. We hope to have the opportunity to welcome you again and provide a more enjoyable stay. best regards Sara Guest Relations Manager

A big plus for the personnel

Примечание: Tripadvisor 4.0/5

Flying_Dutch137 Деловые путешественники - Реальные отзывы TripAdvisor

We stayed there, as many travellers do, because of the airport close by. The surroundings are not the most interesting and the hotel is located next to a busy motorway. But no noise or interference was noticeable. Best point of the hotel is the friendly staff, whether at the reception, in the bar or in he breakfast buffet room. The room was modern, spacious and very well equipped. Special mention for the Nespresso. Breakfast is good and plenty. It is possible to dine in, next door or in the town at about 10 min walking Highly recommended

Dear guest Thank you so much for your wonderful feedback! We’re delighted to hear that you had a comfortable stay with us and that our team made a positive impression. We take great pride in offering a friendly and welcoming atmosphere, and it’s fantastic to know that you appreciated the service across all departments. We’re also pleased that you enjoyed the modern, spacious room and the breakfast. It’s always a pleasure to hear that our guests value the extra touches like the Nespresso machine. Thank you again for your kind words, and we hope to welcome you back soon, whether for business or leisure! Best regards, Sara Guest Relations Manager

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Другие интернет-пользователи оценили наш отель

  • 443 Отзывов 8.1/10 Расположение
  • 539 Отзывов 5.3/10 Номер
  • 501 Отзывов 7.8/10 Сервис
  • 19 Отзывов 8/10 Интернет
  • 257 Отзывов 4.1/10 Комфорт
  • 236 Отзывов 5.7/10 Чистота
  • 199 Отзывов 5.8/10 Завтрак
  • 177 Отзывов 5.4/10 Соотношение цены и качества

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