イビス バジェット リヨン ヴィルールバンヌ

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 944 件のレビュー

イビス バジェット リヨン ヴィルールバンヌ - Image 1
イビス バジェット リヨン ヴィルールバンヌ - Image 2
イビス バジェット リヨン ヴィルールバンヌ - Image 3
イビス バジェット リヨン ヴィルールバンヌ - Image 4

説明

ホテルのその他の情報

  • リヨンの入り口にあり、環状道路により直接アクセスできます

  • Doua と INSA Lyon リヨンの科学エリアの近く

  • 幅広い、食べ放題の朝食ビュッフェ

  • 24時間対応のフロントデスク

  • CSRへの取り組み

当ホテルの客室

ホテル所在地

イビス バジェット リヨン ヴィルールバンヌ

3, rue du 8 Mai 1945
69100 ヴィルールバンヌ
フランス

GPS:45.782383, 4.890205

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • 全館禁煙

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  944 件のレビュー

トリップアドバイザーの評価  3.3/5  615 件のレビュー

Will Never Stay at Ibis Budget Again

トリップアドバイザーの評価 1.0/5

Paula G トリップアドバイザー認証口コミ

There’s basic and there’s basic! We booked this hotel as a last minute thing because of location to where we needed to be and unavailability at other hotels in the right area! The only room that was available was a triple room! If you don’t need that type of room don’t book it especially if you’re tall, as the second bed is sideways on over the top of the main bed and the room is so small if you have luggage on the floor there’s no room to move around for two people. Nowhere to hang your clothes because the standard fixed hotel hanger (all 6 of them) fell out of their holders to the floor when clothing was hung them! There was one bath towel and one face towel in the room, potentially between three people! The day was a cold late September day and our room was cold. We tried to get the heating wording, however we were only getting more very cold air blowing into the room. When we asked at the desk if we could have some heating, we were told NO only the temperature of fresh air from outside. We were told that they have to get a special team to come into the hotel to turn on the heating!! We were booked for two nights, however after one very uncomfortable night with no help from the staff we checked out, losing the second night that we had paid for. Not only that but we had booked two nights in the garage for our car, this was an extra, paid for on arrival not part of the standard room booking. The second night was not refunded when we checked out after one night. Despite a complaint registered on the day that we were refused warmth, which to date is almost 2 weeks ago, we are still awaiting a response!

Disappointing Experience – Misleading Offer

トリップアドバイザーの評価 3.0/5

ipat88 ビジネス - トリップアドバイザー認証口コミ

was drawn in by what seemed like a great special deal advertised via email. I entered my travel dates (a one-night stay) and booked a rate of €45 online. There was no clear indication that this was not an overnight rate. Only when I arrived at the hotel after a 6-hour motorcycle journey was I told that my reservation had been cancelled because the rate I had booked was actually a day use rate – without an overnight stay. Yes, somewhere deep in the fine print it stated that the room had to be vacated by 4:00 PM, but I (like many others, I imagine) understood this to mean 4 PM the next day, not the same day. This is misleading at best and feels like a bait-and-switch tactic. Exhausted and with little energy to search for another hotel, I had no choice but to book a standard rate on the spot, which cost me almost €100 including breakfast – more than double the original price I expected. The room was acceptable, but for that price, I could have received a far better experience through loyalty programs with other hotel chains. To be clear: the receptionist in Lyon was polite and not to blame – she simply had to deliver the bad news. But the way this rate was marketed and handled feels deceptive, and I left feeling taken advantage of. I will not return to this hotel.

アメニティ

お客さまの声 3.0/5

匿名 ビジネス - 確認済みレビュー すべて

ポットを置いて欲しいです。

快適な滞在とは言えない、工事音があったため。

お客さまの声 3.0/5

Ka ビジネス - 確認済みレビュー すべて

リノベーションが終わるまで、評価できない。

Bonjour, Merci pour votre retour. Nous sommes désolés d'apprendre que votre séjour n'a pas été confortable en raison du bruit des travaux. Nous comprenons parfaitement que cela a pu affecter votre expérience et nous nous excusons pour ce désagrément. Soyez assuré que les travaux en cours visent à améliorer notre établissement pour offrir à nos clients un cadre plus agréable et confortable. Nous espérons avoir l'opportunité de vous accueillir à nouveau une fois les rénovations terminées pour une expérience bien plus agréable. Cordialement, Abdenour - L'équipe de réception

excellent

トリップアドバイザーの評価 5.0/5

kevinfleming749 Couples - トリップアドバイザー認証口コミ

very good stance, the food is soo good and the living room is clean, the room have a good space and the air conditioner is not in service but the stance are gratefull the view in hotel are so beautifull

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 495 件のレビュー 6.1/10 ロケーション
  • 897 件のレビュー 6.8/10 客室
  • 722 件のレビュー 9.1/10 サービス
  • 8 件のレビュー 7.9/10 インターネット
  • 401 件のレビュー 8.4/10 清潔さ
  • 309 件のレビュー 6.9/10 朝食

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