巴西利亚埃舒美爵酒店 5 星

客户意见评级 (ALL 评级) 4.4/5 4,408 评论

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巴西利亚埃舒美爵酒店 - Image 1
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Setor Hoteleiro Norte quadra 5, Bloco G, 70705913 巴西利亚, 巴西

描述

酒店其他优惠

  • 邻近国家体育场、会议中心和 Brasilia Shopping。

  • 休闲区配有温水游泳池、桑拿室和顶层健身房。

  • 会议室空间适合举办公司活动和社交活动，最多可容纳 350 人。

  • 距离巴西利亚机场 18 分钟车程。

  • 前往 CAPIM DOURADO 餐厅品尝最新巴西美食。

我们的客房

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酒店位置

巴西利亚埃舒美爵酒店

Setor Hoteleiro Norte quadra 5, Bloco G
70705913 巴西利亚
巴西

GPS:-15.788328, -47.890239

电话
传真 +55 61 3424-2001

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.4/5  4,408 评论

TripAdvisor 评级  4.5/5  1,440 评论

卓越奖 2024

总体不错，位置好

客户意见评级 4.5/5

Roger 商务住宿 - 所有已确认评论

总体不错，房间没有预浴袍。

Hello, Mr. Roger, Thank you for your feedback. We are glad to hear that you enjoyed our location. We apologize for the missing bathrobe in your room. This service is available upon request. We look forward to welcoming you back to Grand Mercure Brasília soon! Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Great place to have dinner!

Tripadvisor 评级 5.0/5

René Felipe Q 经 TripAdvisor 认证的评论

Food was gorgeous and the atmosphere was great. The only issue is the language, since the waitress only spoke Portuguese, but she made the job anyways. The meals were good in price and quantity, and the restaurant was just across the street from our hotel. I would definitely recommend this place for any visitor!

Dear Mr. Felipe, Thank you for sharing your positive experience with us and for recommending our restaurant! We are glad to hear that you had a pleasant time and enjoyed our restaurant. Your feedback is very important to us and will be shared with our team so we can continue to make improvements. We look forward to welcoming you again soon for more enjoyable moments at Grand Mercure Brasília. Kind regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Service and Convenience

Tripadvisor 评级 5.0/5

Cosimo C 经 TripAdvisor 认证的评论

I was in Brasilia for business. This hotel was perfectly located but the staff was incredibly helpful and friendly. I highly recommend this hotel for all business travelers. The front desk and porters really go out of their way to accommodate your needs.

Dear Guest, Thank you for sharing your experience at the Grand Mercure Brasília. We are pleased to know that you appreciated our location and that our service made such a positive difference. Your compliments will be conveyed to the team. We look forward to welcoming you back for more memorable moments. Best regards, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Business Travel

Tripadvisor 评级 5.0/5

Sanchiro 商务住宿 - 经 TripAdvisor 认证的评论

This hotel is my preferred one because of the service and room quality. The reception is very kind and the checkin is always a good experience today Cesar help me a lot with a quick and clear process. The checkout is also a good experience with a good staff.

Dear Mr. Sanchiro, Thank you for sharing your feedback with us. We are extremely pleased to learn that Grand Mercure is your choice due to our service and accommodations. It is a pleasure to receive compliments about the kindness of our reception team. We hope to continue being your choice in Brasília and look forward to your next visit. Sincerely, Luisa Guerra Guest Experience Supervisor Grand Mercure Brasília

Good location but very noisy

Tripadvisor 评级 3.0/5

ClubGGG 商务住宿 - 经 TripAdvisor 认证的评论

The hotel is definitely ageing: although the interior decor is fine, you can tell as soon as you are in the lift, cracking, moving brutally and making noise. The room by itself was nice with a decent size bathroom but without any amenities like nail file or toothpaste provided. The balcony door did not lock properly so you could hear fairly well the noise from the street, day and night. No sound proof door so you can hear loudly the bell from the lift, people walking and discussion in the corridor to or from their rooms etc We had to sleep with earplugs, never a pleasure. Staff was nice and available, with a smile, and this was pleasant even when not sharing the same language, there is a good attitude. Need to be modernized otherwise I am afraid we won't be back.

Dear Guest, Thank you for taking the time to share your feedback. We appreciate your compliments on our staff's friendly and helpful attitude. It's unfortunate to hear about the noise disturbances and other inconveniences you experienced during your stay. We apologize for the issues with the aging infrastructure, the noise from the lift, and the balcony door. Your comments are valuable, and we take them seriously. Rest assured, we will address these concerns promptly to enhance the overall experience for our guests. We understand the importance of a peaceful stay and regret that we fell short of your expectations. We appreciate your understanding and hope to have the opportunity to welcome you back with improvements in the near future. Best regards, Mariana Ferreira Supervisora de Guest Experience Grand Mercure Brasília

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其他网络用户评价我们的酒店

  • 792 评论 9.6/10 位置
  • 1,620 评论 6.9/10 房间
  • 1,792 评论 8.7/10 服务
  • 71 评论 3.6/10 上网
  • 812 评论 8.3/10 早餐
  • 507 评论 7.2/10 清洁度
  • 294 评论 4/10 性价比
  • 116 评论 3.1/10 运动休闲

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