Mercure Сан-Паулу Жарданс 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.3/5 Отзывов: 1 718

Alameda Itu 1151, At Rua Augusta, JARDINS, 01421001 САН-ПАУЛУ, Бразилия

Особенности отеля

  • Дети до 12 лет проживают в номере с родителями бесплатно

  • Мы ждем вас с домашними животными! Подробности можно узнать у наших сотрудников!

  • Отель находится в 2 км от больниц Nove de Julho и Sirio Libanes

  • В 500 метрах от проспекта Паулиста. Всего 5 минут пешком!

  • В 30 минутах езды от аэропорта Сан-Паулу Конгоньяс

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

сертифицированный отель ALLSAFE

Расположение отеля

Mercure Сан-Паулу Жарданс

Alameda Itu 1151, At Rua Augusta, JARDINS
01421001 САН-ПАУЛУ
Бразилия

GPS:-23.561432, -46.662891

Телефон +55 11 3089-7555

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

Обзор
При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Отель, оборудованный для доступа на инвалидных креслах
  • Оздоровительные процедуры
  • Кондиционер
  • Wi-Fi
  • Завтрак
  • Бар
  • Помещения для деловых встреч

AUGUSTA CAFÉ

Located in São Paulo's most charming district, the welcoming atmosphere of the Augusta Café restaurant offers an intimate and chic setting for business meetings, get-togethers with friends, or healthy and tasty meals.

Наши номера

Мы предлагаем элегантные номера различных категорий для всех гостей. Оцените комфортную обстановку номера Standard или насладитесь отдыхом в изысканных апартаментах Privilege с уникальными деталями.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.3/5  Отзывов: 1 718

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 752

Very poor service, not recommended

Примечание: Tripadvisor 1.0/5

Anonymech Деловые путешественники - Реальные отзывы TripAdvisor

One of the worst customer service ever experienced, definitely not recommended. Check in was very poor, no help was given at check in at all. The service was terrible, not worth a 4 star hotel at all. Better service in a youth hostel than here. Many other options in São Paulo, don’t go here.

Dear guest, Thank you for taking the time to tell us about your experience at the Mercure São Paulo Jardins Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Pleasant hotel in one of the best neighborhoods in São Paulo

Примечание: Tripadvisor 4.0/5

Guillermopm Деловые путешественники - Реальные отзывы TripAdvisor

Comfortable room with comfortable bed. To improve, there is a lack of a plug near the bed to be able to charge the phone that we all use as an alarm clock at the same time. The only outlet to plug in was far, not even next to the desk to plug in the computer and it was not well installed, sometimes it worked and sometimes it did not work (room 1105)

Dear guest, We very much appreciate your comments regarding your stay at the Mercure SP Jardins Hotel. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope your next visit will be as pleasant as the previous one. Sincerely, Daniela P General Manager

Good for pedestrians

Примечание: Tripadvisor 5.0/5

mairac2014 Семьи - Реальные отзывы TripAdvisor

The hotel is walking distance from fancy shops and all kinds of restaurants in an apparently safe area to walk even in the evening. Room is spacious, beds are really comfortable and shower is great. We enjoyed breakfast very much. Parking is available at extra cost.

Dear mairac2014, We are pleased to receive your compliments. Your satisfaction is the best reward for our employees who work daily to provide you with impeccable service. We look forward to welcoming you again. Mercure SP Jardins

Good location and very comfortable room but...

Примечание: Tripadvisor 4.0/5

zefe2013 Семьи - Реальные отзывы TripAdvisor

Very well located in the City of São Paulo and room is very comfortable but hotel staff employees have much to learn. Staff should be concerned to solve clients' demands not only problems of the hotel.

Hi zefe2013, Thank you for taking the time to tell us about your experience at Mercure SP Jardins. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure we strive to provide our guests the best service and products with the best quality. I hope we have another chance to have you staying with us, I will look after your reservation myself. Regards, General Manager Mercure P Jardins

Good location, Horrible staff

Примечание: Tripadvisor 2.0/5

Rodrigo H Деловые путешественники - Реальные отзывы TripAdvisor

Excellent location. Hotel is good. Staff is very impolite and not trained. Will never come back. Being part of Accor Group I expected better. Had problems with room Noise, staff acted horribly about it. General manager didn’t even care to hear about it.

Dear X5370RTrodrigol, Thank you for sending us your feedback regarding your last stay. I did follow up the case myself, please accept my sincere apologies. At the Mercure we strive to provide our guests the best service and products with the best quality. I hope we have another chance to have you staying with us, I will look after your reservation myself. Regards, General Manager Mercure SP Jardins

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 496 Отзывов 9.6/10 Расположение
  • 809 Отзывов 6.6/10 Номер
  • 769 Отзывов 7.1/10 Сервис
  • 26 Отзывов 4.2/10 Интернет
  • 442 Отзывов 7.2/10 Завтрак
  • 375 Отзывов 6.5/10 Комфорт
  • 275 Отзывов 6.6/10 Чистота

В сотрудничестве с Trustyou

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