塞尔吉蓬图瓦兹中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.1/5 437 评论

保证最优惠房价
塞尔吉蓬图瓦兹中心美居酒店 - Image 1
塞尔吉蓬图瓦兹中心美居酒店 - Image 2
塞尔吉蓬图瓦兹中心美居酒店 - Image 3
塞尔吉蓬图瓦兹中心美居酒店 - Image 4
3 Rue des Chênes Emeraude, 95000 塞尔吉, 法国

描述

酒店其他优惠

  • 位于市中心，靠近商店和商业区，交通发达便利

  • 免费高速无线网络、协同办公区、酒吧

  • 安全的地下停车场，面包车和大巴停车位

  • 2 间会议室，1 间早餐室：空间宽敞、布局灵活且光线明亮

我们的客房

酒店位置

塞尔吉蓬图瓦兹中心美居酒店

3 Rue des Chênes Emeraude
95000 塞尔吉
法国

GPS:49.041012, 2.072875

电话
传真 +33 1 34 24 95 15

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 轮椅可通行
  • 无线网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

ASTREE

全天接待处。温馨舒适的环境。这个场所适合一人或多人一起放松休息、观看精彩比赛或安静工作。还可以同时享用我们的各种烈酒和优质美居葡萄酒。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.1/5  437 评论

TripAdvisor 评级  3.6/5  300 评论

Very enjoyable stay here. Highly recommend!

Tripadvisor 评级 5.0/5

712conord 经 TripAdvisor 认证的评论

We had an excellent stay at this hotel. After a long day's journey, we were warmly welcomed at Reception by Jamila. Super friendly and efficient, she had our room key ready, and also indicated where the hotel's underground parking is located (8 euro per night) and very quickly we were in our room. The room was fresh and clean and had a coffee/tea making facility as well as a fridge and the bathroom was equipped with nice soap products and enough towels for our overnight stay. We took the RER into Paris and it was about a 15 minute walk from the hotel. The next morning we found that the breakfast room was beautifully arranged with a wide variety of foods, juices, as well as a choice of hot drinks and the decor made it a very pleasant place to enjoy your meal in comfort. I would recommend Hotel Mercure Cergy 100% and will definitely stay there again should we be visiting the area. Especially we would like to thank Jamila for her professionality combined with her smile :-)

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cergy-Pontoise Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction

Never again

Tripadvisor 评级 2.0/5

kb2020883 家庭住宿 - 经 TripAdvisor 认证的评论

I booked a room for 2 people but the room had 3 people max capacity. My daughter who is 14 was to stay with family members but plans changed for that one night and was to stay with us instead. Front desk lady did not care or have consideration we came from Canada and we had to book another room! She wouldn’t allow my daughter to stay in the same room. We even offered to pay for another person for our room, she did not listen. Horrible customer service. We had to write in a card and asked for a pen. They asked for the pen back as they didn’t have more. Beds were hard and uncomfortable. Never would go back or recommend to others.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cergy-Pontoise Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Our suite rooms with a capacity of 3 people were not available, there were only standard rooms left for 2 people maximum per room. Our receptionist only applied the rules of the establishment and made sure to find you rooms nearby. We completely understand your dissatisfaction but unfortunately we do not have a family room, this was the only solution. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction

Good price/quality ratio offer in Cergy

Tripadvisor 评级 4.0/5

BernatDesclot Solo travel - 经 TripAdvisor 认证的评论

Good stay in Cergy, with the usual standard of quality by Accor on Mercure level. Decent rooms, good breakfast and a location close to the train station. It would have another average stay in a mid-range accommodation if it hadn’t been for Jamila at the front desk. She was extremely professional and helpful, helping me solve a few issues during stay. With her friendliness and supportiveness she made all the difference. Thank you very much! Moltes gràcies!

Dear Mr Desclot, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cergy-Pontoise Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction

Mediocre Mercure in a dodgy area

Tripadvisor 评级 3.0/5

RoadWrangler 商务住宿 - 经 TripAdvisor 认证的评论

Check-in was easy. The front desk staff were very friendly at all hours. There are two lifts. The hotel is located in a sketchy area so be mindful of where you walk outside. Even the staff warned us away from certain areas. There are some shopping complexes just a 10-minute walk down the main street, as well as the train station. The room was small and hot. The bed was uncomfortably hard, unfortunately. There were all non-feather pillows and a table on each side. There were also power outlets on each side of the bed--perfect for charging devices at bedside. The room had a mini fridge (yay!) and an electric tea kettle. The bathroom was tiny with scarce counter space. The shower water pressure was ok and the hot water stayed hot, but the shower floor was quite slippery. The towels were very thin. The wall-mounted magnifying mirror was a nice touch but it was broken, stuck facing downward only, rendering it useless. The WiFi was strong but not password protected (boo!). The hotel has a bar (staffed by the friendly front desk personnel) but no restaurant. The whole hotel could use a remodel. I'd prefer to look elsewhere the next time I'm in the area, if there even is anything better.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cergy-Pontoise Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction

住得不错

客户意见评级 4.5/5

匿名 商务住宿 - 所有已确认评论

酒店服务员非常热心提供给我们帮助，酒店很干净，也很安静。

Monsieur L., Nous vous remercions d'avoir pris le temps de nous partager votre retour et nous sommes ravis d'apprendre que ce fut à la hauteur de vos attentes. Nous ne manquerons pas de partager votre agréable commentaire à notre équipe. Nous espérons avoir le plaisir de vous recevoir de nouveau prochainement, Cordialement, La direction

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 117 评论 6.7/10 位置
  • 307 评论 5.4/10 房间
  • 290 评论 9.1/10 服务
  • 173 评论 4.8/10 舒适度
  • 116 评论 5.6/10 清洁度
  • 102 评论 7.5/10 早餐
  • 70 评论 4/10 氛围
  • 42 评论 5/10 设施

支持方 Trustyou

我们在附近的其他酒店

我们位于 塞尔吉 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。