Mercure Сержи Понтуаз Центр 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.1/5 Отзывов: 551

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Описание

Особенности отеля

  • Отель в центре города, рядом с магазинами, деловыми районами и остановками транспорта

  • Номера с кондиционером

  • Бесплатный высокоскоростной WIFI, зона для коворкинга, бар

  • Охраняемая подземная автостоянка, парковка для автобусов и микроавтобусов

  • 2 зала для семинаров, 1 комната для завтраков: просторные модульные и светлые

Наши номера

Расположение отеля

Mercure Сержи Понтуаз Центр

3 Rue des Chênes Emeraude
95000 СЕРЖИ
Франция

GPS:49.041012, 2.072875

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

ASTREE

Стойка регистрации работает весь день. Уют и комфорт. Место, где можно отдохнуть, посмотреть захватывающий матч или поработать в спокойной обстановке - одному или с коллегами. Все это можно делать с бокалом роскошного вина Mercure и другими напитками.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.1/5  Отзывов: 551

Рейтинг TripAdvisor  3.5/5  Отзывов: 294

Mediocre Mercure in a dodgy area

Примечание: Tripadvisor 3.0/5

RoadWrangler Деловые путешественники - Реальные отзывы TripAdvisor

Check-in was easy. The front desk staff were very friendly at all hours. There are two lifts. The hotel is located in a sketchy area so be mindful of where you walk outside. Even the staff warned us away from certain areas. There are some shopping complexes just a 10-minute walk down the main street, as well as the train station. The room was small and hot. The bed was uncomfortably hard, unfortunately. There were all non-feather pillows and a table on each side. There were also power outlets on each side of the bed--perfect for charging devices at bedside. The room had a mini fridge (yay!) and an electric tea kettle. The bathroom was tiny with scarce counter space. The shower water pressure was ok and the hot water stayed hot, but the shower floor was quite slippery. The towels were very thin. The wall-mounted magnifying mirror was a nice touch but it was broken, stuck facing downward only, rendering it useless. The WiFi was strong but not password protected (boo!). The hotel has a bar (staffed by the friendly front desk personnel) but no restaurant. The whole hotel could use a remodel. I'd prefer to look elsewhere the next time I'm in the area, if there even is anything better.

Dear Guest, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cergy-Pontoise Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction

Perfect

Примечание: Tripadvisor 5.0/5

DayTrip19559036078 Solo travel - Реальные отзывы TripAdvisor

Mercure Pontoise Cergy offers a comfortable stay with its spacious rooms and modern amenities. The staff is friendly and accommodating, ensuring a pleasant experience. The hotel's location provides easy access to Cergy's attractions. However, some guests noted minor maintenance issues. Overall, a solid choice for a convenient and enjoyable stay.

Dear Guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cergy-Pontoise Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction

Pass on this hotel

Примечание: Tripadvisor 2.0/5

Sandra P Реальные отзывы TripAdvisor

Ran down hotel, needs more than a few updates. No electric outlet in bathroom unless you want to shave. Beds are hard as a rock and pillows are flat. Breakfast was underwhelming. When I return to Cergy for business, I will NOT book this hotel again.

Dear Sandra, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cergy-Pontoise Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Regarding the bathroom, you have a socket for shaving and if you want to plug in something else like the hair dryer, you have a special socket outside the bathroom. We are sorry to learn that the bedding did not meet your expectations, please note that it was recently changed according to Accor standards and references. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, La direction

Next time I will stay in this hotel

Примечание: Tripadvisor 5.0/5

193anabellec Couples - Реальные отзывы TripAdvisor

The environment is quiet, the room is very clean, the service of hotel is very good.The shop mail and a lot of the restaurants nearby and the transportation is convenient. And the price is not expensive,take the train go to Paris only half hour

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour à l'Hôtel Mercure Cergy-Pontoise Centre. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs. La direction

Good hotel

Примечание: Tripadvisor 5.0/5

Ahmed H Реальные отзывы TripAdvisor

The hotel staff were friendly and hospitable, always ready to assist me with my needs and concerns. The complimentary breakfast buffet was another highlight of my stay, with an array of dishes and beverages to choose from, catering to various dietary preferences.

Dear guest, We very much appreciate your comments regarding your stay at the Hôtel Mercure Cergy-Pontoise Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La direction

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Другие интернет-пользователи оценили наш отель

  • 120 Отзывов 6.5/10 Расположение
  • 319 Отзывов 5.5/10 Номер
  • 297 Отзывов 9.3/10 Сервис
  • 190 Отзывов 5/10 Комфорт
  • 132 Отзывов 6.1/10 Чистота
  • 98 Отзывов 6.4/10 Завтрак
  • 62 Отзывов 3.8/10 Атмосфера
  • 43 Отзывов 3.5/10 Удобства

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