ibis Carlisle City Centre 2 stars

Customer review rating (ALL Rating) 4.3/5 1,312 reviews

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Description

Hotel extras

  • Air Handling Units in all bed rooms, Air conditioning in the Restaurant and Bar Area.

  • Car parking free of charge for hotel guests. Car park: English Gate Plaza South CA1 1NS

  • Pets accepted, £10 per pet per day. Rules applicable.

  • Pet friendly area in the Bar and Restaurant

  • Free WIFI in all Areas of the hotel

Our accommodation(s)

Hotel location

ibis Carlisle City Centre

Portlands, Botchergate, Car park postcode: CA1 1NT
CA1 1RP CARLISLE
United Kingdom

GPS:54.890591, -2.92972

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property

FOGG'S

Feeling peckish? You don't have to leave the hotel: inspired by the spirit of global adventure, the menu at Fogg's is loaded with everyone's favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,312 reviews

TripAdvisor Rating  4.0/5  1,824 reviews

A nice hotel in a central location

Customer review rating 4.0/5

Andy O. Couples - Confirmed reviews ALL

The room was nice and clean, the bed was very comfortable. We enjoyed the breakfast

Dear Andy O., Thank you for your kind review! We are delighted to hear that you enjoyed our central location, clean rooms, comfortable beds, and breakfast. We look forward to welcoming you back soon. Best regards, ibis Carlisle City Centre

Hotel is badly outdated

Customer review rating 2.0/5

Margaret Couples - Confirmed reviews ALL

Beds uncomfortable. Carpets dull and dirty Bed linen could be improved Doors badly scuffed Generally all very tired looking

Terrible

Customer review rating 0.5/5

Zac Business - Confirmed reviews ALL

Went to bed thought it felt soft but was exhausted and fell asleep woke up with terrible back pain bed had dipped very bad. Looked under mattress and half the wooden slats were missing. Took photo and showed to reception staff. They took my number and said the manager would call. Heard nothing. Have photos of the bed.

Thank you for your review. I hope we have taken the first step in resolving this via our phone call today. Please accept my apology I didn't call sooner, I was out of office till today.

Good Hotel

Customer review rating 4.0/5

John L. Friends - Confirmed reviews ALL

It was located in a great spot. The beds were comfy, good shower but should have more snacks to buy on site.

Dear John L., thank you for your positive review. We are delighted to hear that you found our hotel to be in a great spot and enjoyed our comfy beds and good showers. Your feedback regarding the snacks is duly noted for our future improvements. We hope to welcome you back soon. Best regards, ibis Carlisle City Centre

Perfect location

Customer review rating 4.5/5

Neil P. Friends - Confirmed reviews ALL

Third time I have stayed at the Ibis, and once again, it was excellent, staff are fantastic, location is perfect

Dear Neil P., Thank you for your kind words! We are delighted that you enjoyed your stay with us at ibis Carlisle City Centre. Our team takes pride in providing excellent service. Looking forward to welcoming you back for the fourth time! Best regards, ibis Carlisle City Centre

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Other web-users rate our hotel

  • 1,071 reviews 9.3/10 Location
  • 1,199 reviews 7.1/10 Room
  • 1,195 reviews 9.1/10 Service
  • 16 reviews 8.5/10 WiFi
  • 631 reviews 7.3/10 Cleanliness
  • 382 reviews 8/10 Breakfast

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Mercure Dumfries Cargenholm House 4 stars

Customer review rating (ALL Rating) 4.3/5 (85 reviews)

At 47.153 km

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