Mercure Gdynia Centrum 3성

고객 평점 (ALL 평가) 4.5/5 3,285 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Gdynia Centrum - Image 1
Mercure Gdynia Centrum - Image 2
Mercure Gdynia Centrum - Image 3
Mercure Gdynia Centrum - Image 4
Armii Krajowej 22, 81372 GDYNIA, Poland

호텔설명

호텔 추가 정보

  • 294 air-conditioned rooms, 150 of which have panoramic sea views

  • Location in Gdynia and convenient access to important Tricity attractions

  • Beach and Seaside Boulevard 100 metres away

  • Spacious parking for 200 vehicles at the disposal of guests

  • Rich gastronomic offer inspired by local tradition

숙박

이 호텔 예약하기

호텔 위치

Mercure Gdynia Centrum

Armii Krajowej 22
81372 GDYNIA
Poland

GPS:54.517261, 18.543287

전화
팩스 +48 58 620 86 51

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

WINESTONE

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  3,285 리뷰

TripAdvisor 평가  4.0/5  929 리뷰

Good quality hotel in perfect location

트립어드바이저 평점 5.0/5

adrianna0012025 가족 - TripAdvisor 인증 리뷰

Szanowna Pani Adrianno, Dziękujemy za wybór hotelu Mercure Gdynia Centrum. Jesteśmy wdzięczni za poświęcony czas i podzielenie się z nami wrażeniami po wizycie. Cieszymy się, że pobyt upłynął komfortowo, pozostawiając w pamięci pozytywne doświadczenia. Wierzymy, że Pani opinia będzie stanowiła zachętę dla wszystkich członków naszego personelu do dalszego poprawiania jakości oferowanych usług. Uprzejmie informujemy, że wszelkie spostrzeżenia zostaną niezwłocznie przekazane do kierowników poszczególnych działów. Już dziś zachęcamy do ponownych odwiedzin Gdyni. W imieniu dyrekcji i zespołu hotelu Mercure Gdynia Centrum, Patryk Adrych Kierownik ds. Relacji z Gośćmi Mercure Gdynia Centrum "Twoja przystań w sercu Gdyni"

Good as a base for business trips

트립어드바이저 평점 5.0/5

Johnb2b TripAdvisor 인증 리뷰

Dear John, Thank you for choosing the Mercure Gdynia Centrum hotel. We are grateful for taking the time and sharing your impressions after your visit. It is our pleasure to read that your stay was comfortable and left a positive experience in your memory. Your opinion will definitely be an encouragement for all members of our staff to continue improving the quality of our services. We kindly inform you that any observations will be immediately forwarded to the heads of individual departments. We cordially invite you to visit Gdynia again. On behalf of the management and team of the Mercure Gdynia Centrum hotel, Patryk Adrych Guest Experience Manager Mercure Gdynia Centrum "Your haven in the heart of Gdynia"

Bathrooms not handicapped ftiendly

트립어드바이저 평점 2.0/5

Wojciech B TripAdvisor 인증 리뷰

Dear Wojciech, We are truly sorry to hear about the challenges you faced during your stay regarding the accessibility of our bathrooms. Ensuring all guests' comfort is crucial to us, and we deeply apologize for any inconvenience you and your parents experienced. We are saddened by your suggestion that the team is not helpful. Almost all rooms in the hotel have bathtubs, showers are only available in the highest category rooms, which were completely sold out. Assigning a room for people with disabilities requires prior reservation with the reservation department. We did not have any ill will, only that the hotel was full and that is why we were unable to move you to another room. Your feedback is invaluable, and we will address this matter promptly. Please accept our sincerest apologies for the shortcomings you encountered. On behalf of the management and team of the Mercure Gdynia Centrum hotel, Patryk Adrych Guest Relations Manager Mercure Gdynia Centrum "Your haven in the heart of Gdynia".

A nice hotel at seaside Gdynia

트립어드바이저 평점 5.0/5

zolt_ns555 TripAdvisor 인증 리뷰

Dear Zoltán S, Thank you for sharing your experience with us. We are delighted to hear that you enjoyed our fantastic service and the wide variety of breakfast options, including Polish specialties. Your kind words about our team's service are truly appreciated. We are pleased to offer amenities like a pool, sauna, and massage service to enhance your stay. We look forward to welcoming you back soon! On behalf of the management and team of the Mercure Gdynia Centrum hotel, Patryk Adrych Guest Relations Manager Mercure Gdynia Centrum "Your haven in the heart of Gdynia."

Disappointing customer service after a genuine booking oversight/error

트립어드바이저 평점 3.0/5

Alex W TripAdvisor 인증 리뷰

Dear Alex, We are sincerely sorry to hear about the inconvenience you experienced regarding your booking oversight. We deeply regret any dissatisfaction caused by the situation you encountered. At Hotel Mercure Gdynia Centrum, we value our guests' comfort and satisfaction, and it is disheartening to learn that your experience did not meet your expectations. We truly apologize for the lack of communication and assistance in addressing the issue promptly. Regarding the refund policy, we understand the frustration this situation may have caused. We have analyzed your inquiry very carefully, but in accordance with the policy and regulations that both we and our guests are obliged to follow, a refund was not possible. Your loyalty as a Gold Accor member is highly appreciated, and we are genuinely sorry for not meeting the expected level of service on this occasion. Rest assured that your comments have been shared with the relevant team members for internal review and to prevent similar occurrences in the future. We sincerely hope for the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable experience. If there is anything else we can assist you with, please do not hesitate to contact us directly. Wishing you pleasant travels ahead. On behalf of the management and team of the Mercure Gdynia Centrum hotel, Patryk Adrych Guest Relations Manager Mercure Gdynia Centrum "Your haven in the heart of Gdynia."

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 994 리뷰 9.4/10 위치
  • 1,156 리뷰 7.2/10 객실
  • 1,085 리뷰 9.4/10 서비스
  • 20 리뷰 6.7/10 인터넷 가격
  • 916 리뷰 9.1/10 레스토랑
  • 789 리뷰 9.5/10 조식
  • 291 리뷰 7.2/10 청결도
  • 191 리뷰 9.7/10 해변

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