夜莱尼亚古拉美居酒店 3 星

客户意见评级 (ALL 评级) 4.6/5 1,120 评论

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ul.Sudecka 63, 58-500 夜莱尼亚古拉, 波兰

描述

酒店其他优惠

  • 酒店靠近历史中心

  • 位置便利

  • 酒店靠近克尔科诺谢山和伊泽拉山脉

  • 房价包含游泳池和桑拿

  • The perfect place for trainings, conferences and business meetings

我们的客房

酒店位置

夜莱尼亚古拉美居酒店

ul.Sudecka 63
58-500 夜莱尼亚古拉
波兰

GPS:50.894266, 15.747013

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

HOTEL RESTAURANT

Our air-conditioned restaurant on the ground floor offers Polish and international cuisine and serves breakfasts, lunches and dinners in a cozy setting. We can also organize banquets.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  1,120 评论

TripAdvisor 评级  3.8/5  424 评论

Lovely few days

Tripadvisor 评级 4.0/5

LesleySouthendonSea Couples - 经 TripAdvisor 认证的评论

The lobby, bar and restaurant is all modern and clean. Prices very reasonable. Food selection was fine and tasted delicious. Breakfast had plenty of choices. The room was dated but very clean. Bed very comfortable. Large bathroom and good shower. Only 3 hangers and poor supply of tea and coffee. We didn’t use the pool and gym. Was a little more expensive than other hotels we had used in Poland. But would stay here again if in the area.

Dear Sir, We are very grateful for your comments regarding your stay at Mercure Jelenia Góra. Receiving your opinion is very valuable to us, especially when it concerns the work of our staff. We are glad that you also appreciated our location and the meals served in the restaurant. I encourage you to choose a Premium room for your next booking, as it has been fully renovated and we are confident that it will meet your expectations. Thank you once again for sharing your opinion with us and we hope that your next stay at our hotel will be pleasant and successful. Kind regards, Jakub Skrzypczak Deputy General Manager

Poor hotel

Tripadvisor 评级 1.0/5

Kay R 经 TripAdvisor 认证的评论

Terrible service, Do not stay there Planned a business trip with former CEO arranged and paid for the hotel. Informed them of late arrival but once we arrived we could not get in the hotel. no reply no call we have been stranded for 3 hours with no place to stay since they closed reception at 9pm. and we arrived at 10pm Not a hotel worth visiting

Dear Sir. Are you sure your comments concern the Mercure Jelenia Góra hotel? Our reception is open 24/7! Best regards General Manager

Truly one of the worst hotel experiences I’ve had in recent memory.

Tripadvisor 评级 1.0/5

Jaxi B 经 TripAdvisor 认证的评论

Contrary to the modern and clean rooms advertised online and in the hotel lobby the rooms seem to have last been updated in the 1930s with decor that gave my elderly mother in law flashbacks of her early childhood. The internet is so impressively awful it might as well not have been installed, I have experienced a more reliable connection in the heart of the amazon rainforest. It makes no sense at all that it should be so abysmal here. We were absolutely appalled when the housekeeper walked into our room while we were barely dressed and woke us up from our sleep to babble something in polish standing in the middle of our room as if we’d invited her in. She would not leave despite our obvious displeasure with the bold intrusion. We were shocked that a human being could be so blatantly rude. The only bearable part of our stay was the lack of polish guests being mostly comprised of Germans. You might think “surely the beautiful restaurant is worth the visit?” you would be wrong. we made a small order that included a Prosciutto pizza which when delivered did not include any prosciutto! As well as several other toppings. As the only customers at the time we were confused how an order could be so badly handled. Overall if you’re expecting a pleasant stay look somewhere else something is very strange about this location.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

Very pleasant stay

Tripadvisor 评级 5.0/5

Yarnac 商务住宿 - 经 TripAdvisor 认证的评论

Business stay for 2 nights. Very clean hotel, staff very friendly and helpful. Stayed in a superior room, very clean, comfortable bed. Nice bathroom, soft clean towels. Good breakfast and catered for Gluten free. Only downside was the bar closing at 10pm but I don’t know if that is a local thing 🤷🏻‍♂️. Swimming pool again very clean and the water was heated to 29 degrees.

Swimming pool

Tripadvisor 评级 5.0/5

pawel_hbg 商务住宿 - 经 TripAdvisor 认证的评论

Hotel is located 15 minutes walk from main Old Town Square. It has large parking additionally paid just near entrance. Room was OK. Breakfast very good. The biggest advantage is 15 m swimming pool. Man taking care of that was very helpful and kind.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 348 评论 8.3/10 位置
  • 480 评论 7.3/10 房间
  • 565 评论 9.5/10 服务
  • 21 评论 4.4/10 上网
  • 385 评论 9.7/10 早餐
  • 171 评论 8/10 清洁度

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法律信息 PDF

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。