Mercure Jelenia Gora 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 1,120 件のレビュー

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Mercure Jelenia Gora - Image 1
Mercure Jelenia Gora - Image 2
Mercure Jelenia Gora - Image 3
Mercure Jelenia Gora - Image 4
ul. Sudecka 63, 58-500 JELENIA GORA, ポーランド

説明

ホテルのその他の情報

  • Hotel is located near the historic center

  • Convenient location

  • Hotel is located near the Giant Mountains and Jizera Mountains

  • Swimming pool and sauna are included in the price of accommodation

  • The perfect place for trainings, conferences and business meetings

当ホテルの客室

ホテル所在地

Mercure Jelenia Gora

ul. Sudecka 63
58-500 JELENIA GORA
ポーランド

GPS:50.894266, 15.747013

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

HOTEL RESTAURANT

Our air-conditioned restaurant on the ground floor offers Polish and international cuisine and serves breakfasts, lunches and dinners in a cozy setting. We can also organize banquets.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.6/5  1,120 件のレビュー

トリップアドバイザーの評価  3.8/5  424 件のレビュー

Lovely few days

トリップアドバイザーの評価 4.0/5

LesleySouthendonSea Couples - トリップアドバイザー認証口コミ

The lobby, bar and restaurant is all modern and clean. Prices very reasonable. Food selection was fine and tasted delicious. Breakfast had plenty of choices. The room was dated but very clean. Bed very comfortable. Large bathroom and good shower. Only 3 hangers and poor supply of tea and coffee. We didn’t use the pool and gym. Was a little more expensive than other hotels we had used in Poland. But would stay here again if in the area.

Dear Sir, We are very grateful for your comments regarding your stay at Mercure Jelenia Góra. Receiving your opinion is very valuable to us, especially when it concerns the work of our staff. We are glad that you also appreciated our location and the meals served in the restaurant. I encourage you to choose a Premium room for your next booking, as it has been fully renovated and we are confident that it will meet your expectations. Thank you once again for sharing your opinion with us and we hope that your next stay at our hotel will be pleasant and successful. Kind regards, Jakub Skrzypczak Deputy General Manager

Poor hotel

トリップアドバイザーの評価 1.0/5

Kay R トリップアドバイザー認証口コミ

Terrible service, Do not stay there Planned a business trip with former CEO arranged and paid for the hotel. Informed them of late arrival but once we arrived we could not get in the hotel. no reply no call we have been stranded for 3 hours with no place to stay since they closed reception at 9pm. and we arrived at 10pm Not a hotel worth visiting

Dear Sir. Are you sure your comments concern the Mercure Jelenia Góra hotel? Our reception is open 24/7! Best regards General Manager

Truly one of the worst hotel experiences I’ve had in recent memory.

トリップアドバイザーの評価 1.0/5

Jaxi B トリップアドバイザー認証口コミ

Contrary to the modern and clean rooms advertised online and in the hotel lobby the rooms seem to have last been updated in the 1930s with decor that gave my elderly mother in law flashbacks of her early childhood. The internet is so impressively awful it might as well not have been installed, I have experienced a more reliable connection in the heart of the amazon rainforest. It makes no sense at all that it should be so abysmal here. We were absolutely appalled when the housekeeper walked into our room while we were barely dressed and woke us up from our sleep to babble something in polish standing in the middle of our room as if we’d invited her in. She would not leave despite our obvious displeasure with the bold intrusion. We were shocked that a human being could be so blatantly rude. The only bearable part of our stay was the lack of polish guests being mostly comprised of Germans. You might think “surely the beautiful restaurant is worth the visit?” you would be wrong. we made a small order that included a Prosciutto pizza which when delivered did not include any prosciutto! As well as several other toppings. As the only customers at the time we were confused how an order could be so badly handled. Overall if you’re expecting a pleasant stay look somewhere else something is very strange about this location.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, General Manager

Very pleasant stay

トリップアドバイザーの評価 5.0/5

Yarnac ビジネス - トリップアドバイザー認証口コミ

Business stay for 2 nights. Very clean hotel, staff very friendly and helpful. Stayed in a superior room, very clean, comfortable bed. Nice bathroom, soft clean towels. Good breakfast and catered for Gluten free. Only downside was the bar closing at 10pm but I don’t know if that is a local thing 🤷🏻‍♂️. Swimming pool again very clean and the water was heated to 29 degrees.

Swimming pool

トリップアドバイザーの評価 5.0/5

pawel_hbg ビジネス - トリップアドバイザー認証口コミ

Hotel is located 15 minutes walk from main Old Town Square. It has large parking additionally paid just near entrance. Room was OK. Breakfast very good. The biggest advantage is 15 m swimming pool. Man taking care of that was very helpful and kind.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 171 件のレビュー 8/10 清潔さ

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