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华盛顿拉菲特广场索菲特酒店 5 星

客户意见评级 4.5/5 11,673 评论

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  • 网上办理入住手续
  • WIFI/互联网连接
  • 私人室内停车场 (附近) 付费服务
  • 残疾人士的便利设施
  • 可携带宠物
  • 全禁烟宾馆
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  • 酒店使用的语言
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  • 提前入住/延迟退房 付费服务
  • 洗衣房
  • 精品店/购物
  • 行李员
  • 礼宾服务
餐饮
  • 早餐 付费服务
  • 1 餐厅
  • 1 酒吧
  • 客房服务
休闲和活动
  • 健美中心
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  • 6 会议室
  • 商务中心
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酒店位置

华盛顿拉菲特广场索菲特酒店

806 15th Street NW
WASHINGTON DC
20005 华盛顿哥伦比亚特区
美国

电话: +12027308800

传真: (+1)2027038440

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • MC PHERSON SQUARE地铁站 :  蓝/橙色地铁线 MCPHERSON SQUARE

  • 乘飞机

    BALTIMORE-WASHINGTON INTL APT 达到 51.49公里 / 32 英里

  • 乘飞机

    DULLES INTL AIRPORT 达到 41.84公里 / 26 英里

  • 乘飞机

    RONALD REAGAN NATIONAL AIRPORT 达到 6.44公里 / 4 英里

  • 乘火车

    UNION STATION 达到 2公里 / 1.24 英里

GPS :38.900385, -77.033594

我们的客房

这间华盛顿特区豪华酒店的客房和套房配备一流的家具和时尚艺术品,将艺术装饰与现代的时尚融为一体,每间大理石浴室都设有玻璃隔断淋浴间和独立浴缸。

酒店餐厅和酒吧

Opaline Bar and Brasserie

美食类型: 法式

Opaline Bar and Brasserie serves classic French with a Washington DC twist. Located steps away from the White House and other monuments our all-day menu includes: Oysters on the Half Shell, Boudin Blanc, Steak Frites, Rattatouille and other classics.

Opaline Bar

Opaline Bar at the Sofitel Washington, DC Lafayette Square draws inspiration from local culture and French art de vivre. The Bar offers classic bites such as Escargot and Deviled Eggs, as well as more satisfying plates like Moules Frites, Croque Monsieur

非合约照片

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  • 周四 关闭
  • 周五 关闭
  • 周六 关闭
  • 周日 关闭

您的会议和活动

我们的会议室

  • 会议室数量:6

  • 最大面积:150 平方米

  • 最大容量:200 个人

  • 最大宴会容量:170 个人

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华盛顿拉菲特广场索菲特酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级 4.5/5

11,673 评论

TripAdvisor 评级 4.5/5

3,780 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Expected more Luxury

Tripadvisor 评级 4.0/5

medellinfan 01/09/2021 经 TripAdvisor 认证的评论

erratic F&B hours and no room service. we had to request a bathrobe and additional towels there was not much stocked in rooms upon arrival we also needed to go to front desk to request water. nothing was stocked in fridge

Bonjour, Thanks for sharing your comments following your recent stay at the Sofitel Washington Dc. We are sorry your experience didn't meet your expectations. Please rest assure that we will share your feedback including the F&B offerings with team, as we work everyday to provide outstanding service to every guest. We hope you will give us the opportunity to better serve you in the near future. Kind Regards,

Overall good but……

Tripadvisor 评级 4.0/5

Norman G 27/08/2021 经 TripAdvisor 认证的评论

We stayed for 9 nights at the Sofitel while visiting our daughter in DC. The location is excellent, within easy walking distance of the Mall and Museums etc. I cannot fault the cleanliness of the hotel and the room, even with reduced room servicing due to covid restrictions. The staff were very friendly and helpful and always at hand to provide advice and help. The reason for not giving five stars is related to the very reduced meal service, again due to covid restrictions. When we booked the hotel, we decided to take the breakfast option at $30 per person per day. Expensive but given the DC weather in August we considered it to be worthwhile. However, what we didn’t know and was not shown on the hotel website was that they were only offering breakfast in the restaurant at weekends. During the week, you had to order breakfast through the front desk and then pick it up and take it to your room. The quality of the food on offer was okay (except for the bakery option, which was almost inedible) but there was a fairly limited choice and you were basically eating and drinking whatever you ordered out of containers with plastic knives, forks and spoons. Not exactly a five star experience, especially taking into account the cost involved. I totally understand the problems associated with covid, both from a staffing and a safety perspective. However, I think the hotel should up front let you know the breakfast situation should you be thinking of taking the breakfast option at the time of booking. You would then be able to decide against taking the pre-paid breakfast.

Dear Norman, First and foremost, thank you for sharing your feedback with us. It is thanks to them that we can continuously work on improving our hotel and services. We are very happy to see that you choose the Sofitel to visit your daughter and stayed for an expended period in our hotel. We are sorry to hear your disappointment with the food and beverage offering. Please rest assure that we will communicate your comments to the management team. We take your feedback very seriously and work everyday to ensure all our guests have an outstanding experience. We love to hear that the staff you interacted with were helpful and provided you great tips about the city. The cleanliness of our property is top priority so we appreciate your comment about it. We hope to welcome you next time you come to visit your daughter in the Nation's Capital. The Sofitel Team

Wonderful

Tripadvisor 评级 5.0/5

lindypindy2021 08/08/2021 经 TripAdvisor 认证的评论

Best mattress ever, Very courteous, friendly and efficient valets, Fantastic location, Beautiful rooms, Well insulated, no street or other room noise, good security, professional staff , responsive to any request

Bonjour, Thank you very much for the wonderful comment! We love that you enjoyed our very conformable Sofitel bed! Its is great to hear that the hotel staff provided you a professional and friendly service and we look forward to welcoming you back very soon in our property! The Sofitel Team

From a Sofitel Gold Member

Tripadvisor 评级 2.0/5

EuroGems 08/08/2021 经 TripAdvisor 认证的评论

Sofitel was my go to brand; no longer. The service offering at this hotel was very poor. I had checked in online to avoid any unnecessary contact upon arrival but was required to check in as normal anyway. Breakfast had to be pre-ordered and picked up at reception as the restaurant was closed. It was presented in a brown box with plastic cutlery. Not a single server on-duty for coffee top ups and juice etc. The pandemic is causing disruption. However, this hotel is simply taking advantage of the pandemic by preserving their premium prices and making absolutely no effort to provide an optimal experience and product.

Bonjour, Thank you for taking the time to tell us about your experience at the Sofitel Washington DC Lafayette Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we will pass on your feedback to our team. We appreciate your sharing your concerns as it is thanks to feedback like yours that we can continuously work on improving our hotel. Best Regards, The Sofitel Team

Disappointed

Tripadvisor 评级 3.0/5

lisapezzoni 19/04/2021 经 TripAdvisor 认证的评论

We stayed two nights at the Sofitel. I had been wanting to stay at this hotel for awhile. The location was great. The room was very clean and the staff was very pleasant. There was no room service, no fitness room, we had to ask for coffee K-cups for the Keurig in the room, food service was available for ordering but you had to pick it up in the lobby. It was difficult to understand why the food could be brought to the lobby but not left outside the room. No services and they still charged a $30/day facilities fee...which we could not find mentioned on the website. The website also did not mention the services not being offered.

Bonjour, Thank you very much for your review. We are sorry to hear that the adjustment of services was a disappointment, but are happy to hear that you enjoyed our location and that the staff did a great customer service job. We truly hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Sofitel Team

Fantastic Location, Accommodation & Service

Tripadvisor 评级 5.0/5

catsherwin Business - 12/11/2020 经 TripAdvisor 认证的评论

Highly recommend the Sofitel Washington DC. The location was amazing, the hotel beautiful, super comfortable beds and a great shower! The staff were extremely accommodating and helpful - I stayed during Covid and felt safe here at all times.

Bonjour!! Thank you so much for the great review following your stay at the Sofitel Washington DC! We really appreciate it and look forward to welcoming you back in the near future!

Very Disappointed

Tripadvisor 评级 2.0/5

SirJamesManila 24/07/2020 经 TripAdvisor 认证的评论

I am writing to tell you how disappointed I was in the lack of service from this hotel. The non-existent housekeeping was a major disappointment. After 3 days, I hated my room. There is no logical reason to prevent housekeeping from cleaning a guest's room when the guest is out. Closing you restaurant while others stay open in your area was another major inconvenience. I my opinion, your management has used Covid19 as a way to reduce your overhead at the expense of your guests. The front desk staff did an amazing job attempting to do everything they could since your management pushed everything onto them. In hindsight, I wish that I had stayed in an Airbnb.

Dear Sir James Manila, Thank you for taking the time to tell us about your experience at the Sofitel Washington DC Lafayette Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior and safe service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns. In light of ongoing news regarding the Novel Coronavirus (COVID-19), we have taken measures in order to ensure the safety, health and wellbeing of our guests and colleagues. We are sorry to hear that the adjustment of services was a disappointment, but are happy to hear that the front desk staff did an amazing customer service job. We truly hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Prime Location

Tripadvisor 评级 5.0/5

Servellon37 17/06/2020 经 TripAdvisor 认证的评论

My wife and I wanted a hotel located near Black Lives Matter Plaza and within walking distance to the Washington Monument and Lincoln Memorial, and we accomplished this by staying at the Sofitel Hotel.

White House Tour

Tripadvisor 评级 5.0/5

Fiallowhitehouse Business - 26/01/2020 经 TripAdvisor 认证的评论

Very efficient service all around, including concierge, room service, bell men and restaurant. This Hotel centrally located in Washington DC will give a peace of mine during your stay in the US capital.

Thank you Fiallowhitehouse for taking the time to leave a review, I am very pleased to hear that you received very efficient service from the team all around and that our central location gave you peace of mind. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Merci! -Karla Erales General Manager

Great location, beutifiul building, but they need serious help

Tripadvisor 评级 3.0/5

Sailingbill63 Couples - 14/01/2020 经 TripAdvisor 认证的评论

This was my second stay at this hotel. I am a regular at Sofitel's in Germany, Paris and Chicago, but I have to say the level of service and room service and the hotel wine offering needs serious help. We ordered room service most nights and every meal except for one had problems to the extent we set most things back. Steak way overcooked, tuna tartar looked like it had been sitting in the sun for the day, wine list is terrible and the service was mediocre at best. We were in the bar most days and the service was great! However, the hotel really needs to raise their game with the wine list. I was shocked at the lack of proper wine for a high end French hotel. I realize this is the US but there is a reason those of us from Europe stay at European hotels and a proper wine list is one of them. I had long discussions with staff and hotel management daily about this. They appreciated the feedback and in the end they acknowledged it needed serious improvement. Lastly, the 7th floor we were on had serious problems. Water leaked from the ice maker flooding the hall and lobby, blowers blowing dust everywhere when you get off the elevator, etc... I would have expected this in Holland but not at a Sofitel. i will give it one last shot the next time I find myself in DC

Dear Sailingbill63, Thank you for taking the time to tell us about your experience at the Sofitel Washington DC Lafayette Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, -Karla Erales General Manager

Jan 2020

Tripadvisor 评级 5.0/5

stuartbarrowcliff Business - 13/01/2020 经 TripAdvisor 认证的评论

Very comfortable and quiet rooms. Excellent restaurant. However, the equipment in the fitness room is really out of date and is in serious need of upgrade - this is becoming an issue in thinking about where to stay in DC as I come frequently and having good work out equipment is a top consideration.

Thank you Stuart for taking the time to leave a review, I am pleased to hear that your accommodations were comfortable and quiet, and that you found our Opaline Brasserie excellent. It is always a pleasure to receive feedback. I will share your comments with our engineering team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as comfortable as the previous one. Merci! -Karla Erales General Manager

Great receptionist

Tripadvisor 评级 5.0/5

GERONIMOsafi Family - 08/01/2020 经 TripAdvisor 认证的评论

We were greeted by a very experienced receptionist Mr Korouma. He made our stay very pleasant . Room was bigger than usual hotel rooms. The location is literally a couple of blocks from the white hiuse

Thank you Geronimo for taking the time to leave a review, I am very pleased to hear that our front office manager, Alioune, made your stay very pleasant and that you liked the size of your accommodations. I am also very happy to heat that you liked our central location. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Merci! -Karla Erales General Manager

An upscale hotel in a great location

Tripadvisor 评级 5.0/5

PhiladelphiaKaren Couples - 05/01/2020 经 TripAdvisor 认证的评论

We loved our room and the breakfasts were delicious! We did have some difficulty getting our keys for the room, but other than that everything was excellent. The cocktail lounge was pricey, but the service was great.

Thank you Karen for taking the time to leave a review, I am very pleased to hear that you loved your accommodations and found the breakfast at Opaline delicious. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Merci! -Karla Erales General Manager

Best in DC

Tripadvisor 评级 5.0/5

Chirohag Couples - 04/01/2020 经 TripAdvisor 认证的评论

Always a wonderful time staying in DC. Sofitel is close to everything and feels like a home away from home. If you like to stroll to the White House, or walk to the Mall this place is perfect. Excellent bar and restaurant choices extremely close by as well.

Thank you Chirohag for taking the time to leave a review, I am delighted to hear that you found us the best in DC and that you always have a wonderful time while staying with us.I am also very happy to hear that you liked our central location. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as wonderful as the previous one. A bientot! -Karla Erales General Manager

excellent hotel with a few letdown

Tripadvisor 评级 4.0/5

gina_hung2000 Business - 24/12/2019 经 TripAdvisor 认证的评论

Excellent hotel at a great location, but need serious update of the gym equipment. Great service with exceptions that the room service staff did not react well to the incorrect delivery time provided in-room menu, and that the shortage of staff at the front desk in the morning should be mindful.

Thank you Gina for taking the time to leave a review, I am delighted to hear that you found our hotel excellent, as well as the service from the team great. I am also very happy to hear that you found our central location great. It is always a pleasure to receive feedback. I will share your comments with our in room dining and front office teams. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as lovely as the previous one. Merci! -Karla Erales General Manager

Very Nice!

Tripadvisor 评级 5.0/5

fotoguy21159 Family - 21/12/2019 经 TripAdvisor 认证的评论

Extremely nice high class hotel, probably the nicest we have ever stayed in. Friendly employees, great location if sightseeing. Only two complaints was trying to get a parking space to unload, had to ride around the block several times. 2nd complaint was lack of parking on site which I believe is normal for this area. Valet parking is available for $76 per day which is quite high.

Thank you fotoguy21159 for taking the time to leave a review, I am delighted to hear that you found us a nice, high class hotel, as well as that you found us the nicest hotel you have ever stayed in. I am also very pleased to hear that the team was friendly and that you liked our central location. It is always a pleasure to receive feedback. I will share your comments with our valet team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Merci! -Karla Erales General Manager

weekend trip

Tripadvisor 评级 2.0/5

mysl65 Couples - 20/12/2019 经 TripAdvisor 认证的评论

Room service was great. The hotel is in a great location for walking around and some great restaurants close by. transportation is easy to get to outside the front door. the second day there no-one clean the room had to call and wait. the third day same thing no house keeping at all very disappointed.

Thank you Mysl65 for taking the time to leave a review, I am happy to hear that you liked our central location and that you found the room service great. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our in room services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Merci! -Karla Erales General Manager

A great hotel in a fantastic location

Tripadvisor 评级 5.0/5

John B Family - 01/10/2019 经 TripAdvisor 认证的评论

Second year running that we’ve stayed here and enjoyed a beautiful suite on this occasion. Very luxurious and great service. In close proximity to some great restaurants -Joes and Bobby Vans. All in all, a great spot.

Thank you John for taking the time to leave a review, I am very pleased that you consider us a great hotel and found our central location fantastic. I am also very happy that you stayed in a suite with us and that you found it very luxurious and the service from the team great. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as great as the previous one. A bientot! -Karla Erales General Manager

DC Trip to Sofitel

Tripadvisor 评级 3.0/5

lisacreed2019 Business - 09/09/2019 经 TripAdvisor 认证的评论

Overall service was great; however, I am not please with being charged an Amenity fee for $25, which included wifi, coffee and some other perks, of which NONE I actually used. Letting customers know up front the additional fees is important, especially if you expect continued business.

Thank you Lisa for taking the time to leave a review, I am very pleased to hear that the service from the team was great. I apologize about the confusion with the Guest Amenities fee. It is a daily fee which includes experiences that we offer to all our guests. These experiences include coffee every morning in the lobby, premium internet access during your stay, Capital Bike Share access, located next to the hotel, local and long distance phone calls, handling of incoming packages, welcome seasonal beverage in the afternoons, a selection of board games accessible at the concierge desk, morning guided runs, and yoga on Wednesdays and Saturday mornings. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as great as the previous one. Cordialement, -Karla Erales General Manager

Not worth 5 stars

Tripadvisor 评级 3.0/5

JohanV2695 Business - 04/08/2019 经 TripAdvisor 认证的评论

Room not ready for 3 persons although booked for 3! Only 1 toerl, 1 bottle of water etc. Spiderwebs between closet and walls. Mini bar was not checked, empty bottles in the mini bar, drinks on menu not available in mini bar.

Dear Johan, Thank you very much for taking the time to share your comments regarding your stay at the Sofitel Washington DC Lafayette Square. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our rooms inspections prior to check-in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, -Karla Erales General Manager

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