Novotel Wellington 호텔 4성

고객 평점 4.4/5 9,140 리뷰

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Novotel Wellington
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+ 13 서비스

호텔 추가 정보

  • Direct access to business and shopping districts

  • Moments walk to the waterfront and event venues

  • The modern Caucus restaurant and bar offers contemporary cuisine and delectable drinks

  • Rooms with views of the harbour and the city

  • Modern conveniences like Wi-Fi, electric car recharging parking, and 24-hour reception

Planet 21 참여 호텔로 서비스 산업의 지속 성장 가능을 위해 적극적으로 노력하고 있습니다.

호텔 및 주변 지역 서비스

체크인 시간 : 14h00부터

체크아웃 시간 : 11h00까지

유료 서비스

서비스 및 이용 안내
  • 온라인 체크인
  • WIFI / 인터넷 접속
  • 주차
  • 장애인 시설
  • 100% 금연 호텔
  • 에어컨
  • 호텔에서 이용 가능한 언어
  • 24시간 리셉션 운영
  • 얼리 체크인/체크아웃 시간 연장 유료 서비스
  • 드라이 클리닝 / 다림질 유료 서비스
  • 포터
  • Concierge
케이터링
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  • 바 1개
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레저 및 액티비티
  • 피트니스 센터
비즈니스 서비스
  • 회의실 1개
  • 컨벤션 호텔
  • Mac 컴퓨터 이용 웹 코너
  • 복사/인쇄 서비스 이용 가능

호텔 위치

Novotel Wellington

133 The Terrace
6011 wellington
new zealand

전화: +6449181900

팩스: (+64)4/9181901

체크인 시간 : 14h00부터

체크아웃 시간 : 11h00까지

  • TRANZ RAIL :  INTER CITY BU WELLINGTON

  • 비행기로

    WELLINGTON INTLAIRPORT 9.66km / 6마일

GPS :-41.28376, 174.774502

숙박

A modern spacious room with a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children. A modern spacious room with city or harbour view, a choice of 1 King bed or 2 Double Beds, en suite bath and shower, ergonomic work area, LCD TV and WiFi internet access, hair dryer, minibar, tea and coffee. Up to 2 adults and 2 children.

레스토랑 & 바

CAUCUS RESTAURANT

레스토랑 타입: 세계 각국의 요리

Caucus Restaurant and Bar offers contemporary New Zealand cuisine in a relaxed setting. Caucus Restaurant provides a buffet breakfast (6.30am to 10am), all day dining (10am to 6pm), a la carte dinner (6pm to 9pm) as well as 24 hour room service.

메뉴 (PDF)
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  • 금요일 -
  • 토요일 -
  • 일요일 -

CAUCUS BAR

Caucus Bar offers a wide selection of beverages and bar snacks. You have the pleasure of viewing the latest sports matches or the daily news. The bar is a non-smoking area.

비 계약 사진

  • 월요일
  • 화요일
  • 수요일
  • 목요일
  • 금요일
  • 토요일
  • 일요일

미팅 및 이벤트

미팅룸

  • 미팅룸: 1개

  • 최대 사이즈: 30

  • 최대 수용 인원: 16 명

  • 최대 연회 수용 인원: 14 명

자세히 보기


Novotel Wellington 고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가 4.4/5

9,140 리뷰

tripadvisor

TripAdvisor 평가 4.0/5

2,419 리뷰

Great Location

트립어드바이저 평점 4.0/5

lynda w Business - 25/07/2021 TripAdvisor 인증 리뷰

Always a nice stay, handy to everything on either The Terrace or Lambton Quay, rooms are clean and tidy. Food of good quality, and beds are really comfortable. Staff are friendly. Breakfasts are good.

Dear Lynda, Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Nice hotel in central location

트립어드바이저 평점 5.0/5

julieeballantyne Business - 05/04/2021 TripAdvisor 인증 리뷰

I stayed overnight for business. The room was well appointed and clean. The staff were helpful. As an Accor club member, I received a free welcome drink which was appreciated. The room had a harbour view, a desk, large bed, flat screen TV. The bathroom was nicely furnished although not super-new, with a shower over a bath - I have no complaints though. Only thing missing - a nespresso coffee machine in the room

We very much appreciate your comments regarding your stay at the Novotel Wellington. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, Puneeth Talari Front Office Manager

Great place to stay

트립어드바이저 평점 5.0/5

Camper66366128043 03/04/2021 TripAdvisor 인증 리뷰

Such a convenient place to stay for central Wellington. The service and cleanliness of the hotel was spot on. The only slight negative was the price of the breakfasts seemed a bit high but not a problem as plenty of options nearby. Will definitely stay there whenever in Wellington.

Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Thank you, Puneeth Talari Front Office Manager

People care, but the hotel needs some work

트립어드바이저 평점 2.0/5

kiwitravellers2 Business - 11/03/2021 TripAdvisor 인증 리뷰

Firstly, the air conditioning doesn't work and the windows don't open. So the room is very hot and it's hard to sleep. They offered a fan, but all that really did was blow the hot air around the room. ALl other rooms were the same, so it appears to be a central problem. Next, the WIFI is very poor and keeps dropping out. If you're planning on working online, I wouldn't bother. Lastly, the "Same Day" laundry service is actually Next Day. Other than that the rooms are clean and tidy, the food is good and the people friendly. There are foundation issues as described above however.

Dear Guest, Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Puneeth Talari Front Office Manager

Good Location in the CBD

트립어드바이저 평점 4.0/5

Brian S 11/03/2021 TripAdvisor 인증 리뷰

Novotel Wellington is a very good hotel with great amenities situated centrally on the Terrace within easy location to the waterfront, the cable car and stadium and central shopping amenities on Lambton Quay. Their is very limited parking but access to a parking lot next door is handy. Not much of a view even though we were located on the 10th floor, just overlooking the Terrace and similarly sized buildings surrounding. Staff were great, rooms were clean and food was good. I would say I only had a problem with the cost, so booking in advance (except for events) is not the best option as the rates were significantly lower during our stay. The duty manager did his best to help out within his limited power given the massive difference.

Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. Puneeth Talari Front Office Manager

Amazing Stay as always

트립어드바이저 평점 5.0/5

Vadernz 10/03/2021 TripAdvisor 인증 리뷰

Great staff, great food, amazingly comfortable beds & pillows, spotless rooms & bathrooms, centrally located. Just a short walk to everything you need. One of our top Hotels and its why we keep coming back. AWESOME !!!!!!!!!

Kia Ora, Thank you again for sharing your experience. The team really appreciated your kind words of encouragement. It is so pleasing to know that when our guest leave the hotel we have made a long lasting impression by delivery our unique but friendly New Zealand hospitality. Your words are very kind and I'll ensure this is circulated to all departments Kind regards, Puneeth Talari Front Office Manager

Stay the 21st Feb

트립어드바이저 평점 3.0/5

maddie_coertzen13 27/02/2021 TripAdvisor 인증 리뷰

When we phoned to book rooms we book a parking spot and on arrival was told that it's a first come first served bases to get a car park. Front of house guy was not very help full on arrival. Was also not told that the buffet breakfast was only continental and hot food had to be ordered ( one serving). Rooms were good except ledges and air vents not dusted.

Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services.

Disappointing

트립어드바이저 평점 3.0/5

kiwitraveller49 06/02/2021 TripAdvisor 인증 리뷰

Our previous stay was fraught with problems. We complained to management and were told that on our next stay, things would be put right. We emailed the manager two weeks before this stay to let them know we were coming back. Well, that was a waste of time, nothing special was done for us, and our room was worse than last time. Also, we were charged for coffee each day at breakfast, even though we signed no approval. As Accor Platinum members, we have always received complimentary coffee with our breakfast in Novotel hotels in NZ. There were some positives, the bed was comfortable, food at lunch and dinner was good and the location is superb. It was just disappointing not to have had things put right after our last stay

Thank you for taking the time to share your feedback. It was very disappointing reading your comments and my sincere apologies that we did not make a better experience. It is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond off. Kindly email me personally for your next booking and will make sure you stay with us will be both comfortable and enjoyable. Once again my apologies for the experience and hope to serve you in near future.

Location

트립어드바이저 평점 4.0/5

Compass63146107135 02/02/2021 TripAdvisor 인증 리뷰

Great location, walking distance to cable cars, water front and variety of restaurants. Great sleep, love the variety of pillows available, we noticed no sirens going off at all hours of the night, gym compact but has what you need.

Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services.

Staff need Training

트립어드바이저 평점 3.0/5

Dream10079495775 01/02/2021 TripAdvisor 인증 리뷰

While the location and room itself is amazing and most staff are friendly we had several issues. 1. No car parking, staff did not really inform us of our options and it ended up costing us $80 and a ticket. 2. I forgot to put do not disturb sign on door hence at 8.30am a staff member must have knocked but I did not hear her. I was standing there half clothed and she proceeded to try to speak to me. I had to tell her to get out until I had dressed. Train your staff to be more careful about peoples privacy. This also happened on our first day so staff member should have been informed not to disturb us at that time of the morning. 3. We had an evening meal with family in the restaurant. The staff were inattentive, although we were on the later side. Our fish was badly over cooked - we ate it because we were hungry. We were not offered dessert menus. In fact a very poor meal. In the morning we had breakfast and found a hair in the honey, otherwise the breakfast was fine - but overpriced.

Thank you for taking the time to tell us about your experience at Novotel Wellington. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

The front desk!

트립어드바이저 평점 3.0/5

too19800 26/01/2021 TripAdvisor 인증 리뷰

The receptionist didn’t check my details properly! I had to ask for the welcome drinks vouchers! I actually paid a lot to be a member! I wouldn’t employ myself the receptionist who checked me out as she was so unfriendly!

Thank you for your feedback. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services.

Novotel great as always

트립어드바이저 평점 5.0/5

raceyrussell 22/01/2021 TripAdvisor 인증 리뷰

Great location Central city Friendly and helpful team. There is a lift which goes down and directly into the downtown part of the city and cable car tram station. Easy walk to the waterfront Te Papa and the Beehive.

Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Great stay in Wellington

트립어드바이저 평점 5.0/5

Sndp_r 12/01/2021 TripAdvisor 인증 리뷰

We had a good time staying here. The staff were very helpful. The manager also too great care of parking or SUV with roof box and bike rack. Breakfast was very good. Good value. Better with accor membership. Good access to city center and the botanic gardens.

Thank you for the review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

위치가 좋음

고객 평점 5.0/5

Sejin P. 커플 - 05/01/2021 전체(All) 통지 확인

위치가 웰링턴 시티 가운데여서 이동도 편리하고 좋았어요.

P. Sejin님께, Novotel Wellington 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 좋은 평가를 받는 것은 언제나 기분 좋은 일입니다. 고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다. 고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다. 감사합니다. Best regards, Karan Mohan Assistant manager

Great Location and Excellent Staff

트립어드바이저 평점 5.0/5

DonM850 Business - 02/12/2020 TripAdvisor 인증 리뷰

Phoned the night before and was able to be accommodated, and at a very reasonable rate. Had the breakfast which was of above-average standard and again, at a very reasonable rate. All staff members encountered were most helpful and obliging.

Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Puneeth Talari Front Office Manager

Regular guest - a bit disapointed

트립어드바이저 평점 3.0/5

KiwiKingF 23/11/2020 TripAdvisor 인증 리뷰

I arrived Friday night to a massive garlic and curry smell throughout the Lobby restaurant, guest lifts and lifts to Lambton Quay. The cafe Relish in the mall was cooking commercial quantities of curry - in kitchen facilities not equipped for this. The chef at the hotel confirmed he could smell it. The door onto the quay closes at 10pm and I was locked out. The Reception staff told me the key card lock has not worked for over a month so guests can't use the short cut. Thankfully at 10:30pm as I am a regular guest I knew that I needed to go to the James Cook entrance. But Reception said that the Hotel lock people and building manager of the mall have not organized themselves to fix the issue. Reception staff are NEVER at the desk ready to greet guests on approach. You always have to walk to the desk and wait for them to appear. Very poor! why not?

hank you for taking the time to tell us about your experience at Novotel Wellington. I am sorry that your experience did not meet your expectations; allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Puneeth Talari Front Office Manager

Weekend stay

트립어드바이저 평점 5.0/5

Dave L 16/11/2020 TripAdvisor 인증 리뷰

Lovely stay! Very comfy room, our pillows and bed were very comfortable. Loved the use of fair-trade complementary toiletries and few other environmental switches. Very handy location with access to two streets making it easy to go where-ever you want.

Hello Dave L, Thank you for the lovely review. I am glad that you found the room comfy and the location convenient for you during your stay. We do also pride ourselves in our use of fair trade products here at Novotel so we are glad you appreciated them also. We hope you will stay again with us soon. Peter Johnson Front Office Manager

patchy - good while not overall

트립어드바이저 평점 3.0/5

petafraser2020 Business - 09/11/2020 TripAdvisor 인증 리뷰

I was very disappointed in breakfast not readily catering to GF. The GF bread was hard to find. When I was directed to where it was (at the bar) it was stale and the toaster for it (also at the bar) wasn't working. The bread itself isn't the best on the market as this type goes stale quickly.

Hello petafraser2020, Thank you for taking the time to review your stay. I apologize that you did not find our breakfast accommodating enough for your dietary requirements. I will pass this information on to our restaurant so that they can assess and make necessary changes to improve the service. We hope you will choose us again in the future. Peter Johnson Front Office Manager

Pleasant stay

트립어드바이저 평점 5.0/5

FaymieLi 27/10/2020 TripAdvisor 인증 리뷰

Great service and staff was very friendly. Handy location. Haven't tired the restaurant but it looked good when I walked pass. You could easily get food from downstairs or the countdown next to it. The lift allows you to enter the hotel either from Lambton Quay or the Terrace which provides flexibility. Room is spacious and has everything I need.

Hello FaymieLi, Thank you for taking the time to review your stay with us. I am glad that you enjoyed your stay and welcome you back at any time. Peter Johnson Front Office Manager

Great location

트립어드바이저 평점 5.0/5

Elizabeth D 26/10/2020 TripAdvisor 인증 리뷰

we had two nights here before our daughters wedding. The location is great with a lift that takes you onto Lambton Quay opposite 'David Jones'. The staff were really friendly and helpful, and our room had a beautiful view of the Harbour.

Hello Elizabeth D, Thank you for your kind words and we are glad that you enjoyed your stay with us. We hope that you will choose us again in the future. Peter Johnson Front Office Manager

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