Novotel Куско 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 339

Novotel Куско - Image 1
Novotel Куско - Image 2
Novotel Куско - Image 3
Novotel Куско - Image 4
Calle San Augustin 239 -, 08002 КУСКО, Перу

Описание

Особенности отеля

  • Двое детей до 16 лет могут бесплатно проживать в одном номере с родителями

  • Novotel Куско находится всего в 5 минутах от центра города Куско

  • В отеле вашему вниманию будет предложена выставка картин из ткани

  • 6 минут на автомобиле до рынка Сан-Педро.

  • 20 минут от аэропорта им. Алехандро Веласко Астете

Наши номера

Расположение отеля

Novotel Куско

Calle San Augustin 239 -
08002 КУСКО
Перу

GPS:-13.517373, -71.975743

Телефон
Факс +51 84 581034

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Ресторан
  • Wi-Fi
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 339

Рейтинг TripAdvisor  4.5/5  Отзывов: 2 169

Сертификат качества 2024

Overall a good experience

Примечание: Tripadvisor 4.0/5

N3297WPpeterh Friends getaway - Реальные отзывы TripAdvisor

We stayed for two nights with friends and overall a good experience with a very nice dinner in the atrium one evening. On the downside, we had no hot water one morning, and the staff did not seem unduly concerned. Also, the wifi was very slow - to the point on the first night that the tv did not work.

Beautiful Stay in Cusco

Примечание: Tripadvisor 5.0/5

OliverG1990 Реальные отзывы TripAdvisor

The hotel is magnificent with its beautiful interiors and its accommodations. The room that we vacationed in was on the 5th Floor with a nice view of the city tops. We can see the several basilicas around Cusco. The room is very clean, the staffs were very friendly, and both the Breakfast and the Restaurant food is great! We got the chance to pet Chaska, the Alpaca in the inner yard. Also, we got to spend our last day having a fine night with Lemon Pisco Sour and a DJ playing. The distance to the Main Square is only a few blocks away as well as the local shops. We both recommend in staying here if you ever decide to explore Cusco!

Dear Oliver, We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Great location

Примечание: Tripadvisor 4.0/5

Overs Couples - Реальные отзывы TripAdvisor

We stayed here for 2 nights as part of our tour of Peru. Firstly the location is excellent, walking distance to main square, starbucks, shops and restaurants. The room was comfortable, and even had a kettle so that us brits could have a cup of tea. This was soured though by charging is 20 sols for a cup of milk which was extortionate. We later bought a litre for 4 sols from local shop. There is also a laundry shop across the road which we used, much cheaper than hotel Breakfast was great in the courtyard, lots of choice, good coffee and we also ate in restaurant for one night which was to a very high standard. All in all a lovely stay and would recommend

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Cusco. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Not what we expected.

Примечание: Tripadvisor 2.0/5

Jamille V Реальные отзывы TripAdvisor

No air conditioning in this hotel. A piece of metal fell from the shower and hurt my friends shoulder. They could not offer us a better room or a discount. Cute courtyard but terrible room. Would not book this hotel ever again and would definitely not recommend.

Dear Jamille Thank you for sharing your feedback regarding your recent stay with us. I sincerely apologize for the issues you encountered, and I appreciate you bringing them to our attention. I’m truly sorry to hear about the lack of air conditioning and the unfortunate incident with the piece of metal in the shower. Your safety and comfort are our top priorities, and it’s concerning to know that we did not meet those standards during your visit. I also regret that we were unable to offer you a better room or a discount at the time. This is not the level of service we strive to provide, and I will be addressing this with our team to ensure we improve in the future. While I’m glad you enjoyed the courtyard, I understand that the room experience overshadowed your stay. We value your feedback and will take it into consideration as we work to enhance our facilities and services. I hope you will reconsider and give us another chance in the future. If you decide to stay with us again, please reach out directly, and I will personally ensure your experience is much more enjoyable. Thank you for your understanding, and I wish you all the best. Juan Tapia Laguna General Manager NOVOTEL CUSCO

Good location; Room nothing special

Примечание: Tripadvisor 4.0/5

Chodo Friends getaway - Реальные отзывы TripAdvisor

Lovely interior courtyard / lobby and an excellent location. We had a room on the street. It was small. The narrow balcony looked out on the street. Because of the cold and the noise, a wooden door folded to close off the balcony. Awkward. The small room has a smaller bathroom.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 449 Отзывов 9.8/10 Расположение
  • 458 Отзывов 6.8/10 Номер
  • 684 Отзывов 9.2/10 Сервис
  • 10 Отзывов 6/10 Интернет
  • 257 Отзывов 9.1/10 Удобства
  • 249 Отзывов 5.7/10 Комфорт
  • 233 Отзывов 7.9/10 Завтрак
  • 107 Отзывов 8.3/10 Чистота

В сотрудничестве с Trustyou

Указана начальная стоимость за 1 ночь для 1 человека в номере категории, указанной рядом с ценой, без учета дополнительных услуг и завтрака. Она соответствует самой низкой рыночной цене с учетом всех налогов (В соответствии с действующими нормами и правилами некоторые налоги могут взиматься по прибытию в отель (например, туристический налог).) на указанный вариант размещения, найденной на сайте https://all.accor.com/ в этот день, для проживания в течение одной ночи в ближайшие 20 дней. Может изменяться в зависимости от периода и наличия свободных номеров. Стоимость актуальна только на момент бронирования. Оплата проживания в отеле за границей производится в валюте страны, где расположен отель. Гарантируется только сумма, подтвержденная при бронировании в валюте страны, где находится отель. Примерная стоимость в вашей валюте, которая может быть указана, не является договорным условием. Во время оплаты вашим банком может взиматься комиссия за осуществление операции и (или) валютный обмен.