Novotel Куско 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 320

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Описание

Особенности отеля

  • Двое детей до 16 лет могут бесплатно проживать в одном номере с родителями

  • Novotel Куско находится всего в 5 минутах от центра города Куско

  • В отеле вашему вниманию будет предложена выставка картин из ткани

  • 6 минут на автомобиле до рынка Сан-Педро.

  • 20 минут от аэропорта им. Алехандро Веласко Астете

Наши номера

Расположение отеля

Novotel Куско

Calle San Augustin 239 -
08002 КУСКО
Перу

GPS:-13.517373, -71.975743

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Можно с животными
  • Ресторан
  • Wi-Fi
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 320

Рейтинг TripAdvisor  4.5/5  Отзывов: 2 181

Сертификат качества 2024

In Cusco old town, charming and stylish with great service

Примечание: Tripadvisor 5.0/5

andyw255 Couples - Реальные отзывы TripAdvisor

Cusco is the centre of the Inka civilisation, the Novotel is in the old town, within easy walking distance of the main square, a very comfortable, charming hotel with excellent staff. It’s a really good base for your visit to Cusco and as a stepping off point for Machu Pichu and the Sacred Valley, thoroughly recommended.

Dear Andy, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Extremely Disappointed 😢

Примечание: Tripadvisor 3.0/5

PennyD815 Семьи - Реальные отзывы TripAdvisor

We had been hiking for 5 days and were so looking forward to A beautiful room and some luxury which this hotel says it is!! The lobby and restaurant are beautiful but the minute you get into the lifts and corridors for the rooms they are z2 or 3 star! We were horrified we were only staying one night but I had booked my daughter & boyfriend in for 2 nights! The staff were rude and unhelpful! Think twice about staying here!

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Cusco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

An easy place to rest after a full day in Cusco

Примечание: Tripadvisor 5.0/5

Fleur de Lys A Реальные отзывы TripAdvisor

The enchanting courtyard was made even more special by the careful attention of Roxana and Mauricio. They anticipated our needs and were attentive, polite and careful. The hotel is spotless and within easy access to the main sights of Cusco.

Dear Guest We very much appreciate your comments regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Fabulous location.

Примечание: Tripadvisor 5.0/5

Grant1967 Couples - Реальные отзывы TripAdvisor

Fabulously located in the heart of Cusco, just a couple of minutes walk from the Plaza de la Armas and the Cathedral. The hotel is based on a traditional colonial-style property with a huge enclosed central courtyard that is used as a communal area and bar. An excellent choice if you are visiting Cusco.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

Overall a good experience

Примечание: Tripadvisor 4.0/5

N3297WPpeterh Friends getaway - Реальные отзывы TripAdvisor

We stayed for two nights with friends and overall a good experience with a very nice dinner in the atrium one evening. On the downside, we had no hot water one morning, and the staff did not seem unduly concerned. Also, the wifi was very slow - to the point on the first night that the tv did not work.

Dear Mr. Peterh Thank you for taking the time to tell us about your experience at the Novotel Cusco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juan Tapia Laguna General Manager NOVOTEL CUSCO

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Другие интернет-пользователи оценили наш отель

  • 435 Отзывов 9.8/10 Расположение
  • 450 Отзывов 6.7/10 Номер
  • 666 Отзывов 9.2/10 Сервис
  • 10 Отзывов 6/10 Интернет
  • 254 Отзывов 9.1/10 Удобства
  • 243 Отзывов 5.6/10 Комфорт
  • 221 Отзывов 7.7/10 Завтрак
  • 103 Отзывов 8.4/10 Чистота

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