Novotel Cusco 4 つ星
お客さまの声 (確認済みレビュー アコーホテルズ) 4.6/5 731 件のレビュー
Two children up to 16 years old can stay with their parents at no cost
The Novotel Cusco is just 6 minutes from the center of Cusco
Take advantage of the exhibition of fabric paintings at the hotel
6 minutes drive to San Pedro Market
20 minutes from Alejandro Velasco Astete Airport
ALLSAFE認証ホテル
Calle San Augustin 239 -
08002 CUSCO
Peru
Ale. Velasco Astete Intl Airport 5km / 3 マイル
MACHU PICCHU TRAIN STATION 6km / 3.73 マイル
PUNO TRAIN STATION 6km / 3.73 マイル
GPS:-13.517373, -71.975743
チェックインはからです - チェックアウトはです
Taste the best international cuisine, prepared in a unique way at La Cave. You can also take in the elegant and cozy atmosphere while enjoying a complimentary coca mate. Open for lunch and dinner.
Bar 365 has a unique and diverse drink menu. In addition to all the classic and specialty cocktails, it offers coca mate. It also has a TV to please sports fans. Open from 3pm to 11pm.
Rooms at Novotel Cusco are large and roomy. The décor is delicate and cozy, and all rooms have the necessary items to guarantee guests the best possible stay. Rooms accommodating families or cribs are available, and extra beds can be requested. Room service is available 24 hours a day. The colonial rooms retain their 16th-century architectural features, making your stay even more special.
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コロナ禍だから?
お客さまの声 3.0/5
Miaya ビジネス - 確認済みレビュー すべて
AYAKO K. 様 この度は、Novotel Cusco でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。 この度のご宿泊において、ご期待にお応えすることができず、大変申し訳ございません。 頂戴いたしましたご意見、ご感想をもとに、今後のサービス改善に必ず役立たせていただき、ご満足いただけるご宿泊をご提供できるよう、Novotel では、スタッフ一同、より一層の努力を重ねてまいります。 この度は、アンケートにご協力いただき、ありがとうございました。 ありがとうございました。 Juan Tapia Laguna General Manager NOVOTEL CUSCO
Don't book with wrong number of people staying
トリップアドバイザーの評価 3.0/5
keiziroi ファミリー - トリップアドバイザー認証口コミ
Dear Mr Kai Chi Loi, We want to express our sincere apologies for the inconvenience during your stay. We have reviewed the payments made and during your check-in a pre-authorization was taken only for the accommodation. On the day of your check out this guarantee was confirmed plus the additional bed charges. After your check out we do not register any additional charges. Please if you have an extra charge let us know so we can check what was the problem. Your comments are very important to us as they allow us to improve our service. Rest assured that we will take corrective measures. Best Regards, Juan Tapia Laguna General Manager
Bathroom pretty dirty
トリップアドバイザーの評価 3.0/5
Shazia A ビジネス - トリップアドバイザー認証口コミ
Dear Mrs Shazia, Thank you for taking the time to tell us about your experience at the Novotel Cusco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Juan Tapia General Manager
Excellent place for holiday
トリップアドバイザーの評価 5.0/5
Explorer25729707665 Solo travel - トリップアドバイザー認証口コミ
Dear Guest, We very much appreciate your comments and advise regarding your stay at the Novotel Cusco. It is always a pleasure to receive positive feedback. I will share your comments with our team specially with Yanet and Roxanna. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to see you soon. Sincerely, Juan Tapia General Manager
Good location and helpful staff
トリップアドバイザーの評価 5.0/5
fabienl274 Couples - トリップアドバイザー認証口コミ
Dear Mr Fabien, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Tapia General Manager
との提携 TripAdvisor