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Отель Novotel Севилья 4 звезды

Примечание: отзывы клиентов 4.4/5 Отзывов: 7 055

сертифицированный отель ALLSAFE

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Номер 1

Число гостей
Возраст детей

Гарантия лучшей цены

Как это работает?
+ 13 Услуги

Особенности отеля

  • После полной реновации в 2018 г.

  • В 15 мин ходьбы от историч. центра, в 10 мин от вокз. AVE, в 50 м от ост. автобуса в аэропорт

  • Бассейн открыт с июля по сентябрь

  • Отель с сертификатом ALLSAFE от SGS.

  • Бесплатная медицинская помощь на расстоянии.

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Услуги в отеле и поблизости

Заезд с 12h00

Выезд до 12h00

Платные услуги

Информация об услугах и полезная информация
  • Онлайн-регистрация заезда
  • WIFI/Интернет
  • Паркинг
  • Специальные возможности для гостей с ограниченными возможностями передвижения
  • Проживание с небольшими домашними животными возможно за дополнительную плату. Макс. 2 на номер Платные услуги
  • Няня по требованию Платные услуги
  • Отель с номерами только для некурящих
  • С кондиционером
  • Языки, на которых говорит персонал отеля
  • Круглосуточная стойка регистрации
  • Ранний заезд / поздний выезд Платные услуги
  • Химчистка / глажка Платные услуги
Развлечения и отдых
  • Сезонный бассейн
  • Фитнес-центр
  • Няня по требованию Платные услуги
  • Поле для гольфа на 18 лунок (рядом с) Платные услуги
  • Грунтовый теннисный корт (рядом с)
  • Аренда велосипедов (рядом с) Платные услуги
Питание
  • Завтрак Платные услуги
  • Ресторан (-ы): 1
  • Бар (-ы): 1
  • Обслуживание в номере
Бизнес-услуги
  • Конференц-зал (-ы): 4
  • Веб-уголок для Mac
  • Заказ услуг печати/копирования

Расположение отеля

Novotel Севилья

Avenida Eduardo Dato 71
Nº R.T.A. H/SE/00979
41005 севилья
испания

Телефон: +34954558200

Факс: (+34)95/4534233

Заезд с 12h00

Выезд до 12h00

  • На самолете

    SAN PABLO AIRPORT На расстоянии 8 км / 4,97 миль

  • На поезде

    SANTA JUSTA На расстоянии 0,8 км / 0,5 миль

GPS:37.382727, -5.972032

Наши номера

Просторные номера Новотель с современными интерьерами и всеми необходимыми удобствами — это прекрасное место для жизни и работы.

Номер Superior с двуспальной кроватью и диваном-кроватью

  • Максимальное количество гостей: 4
  • Площадь: От 27 / 291 sq ft
  • Беспроводной Интернет в номере
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ
  • рабочий стол
  • Туалетные принадлежности(...)

Номер Superior с двуспальной кроватью

Номер для людей с ограниченными возможностями
  • Максимальное количество гостей: 2
  • Площадь: От 27 / 291 sq ft
  • Беспроводной Интернет в номере
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ
  • рабочий стол
  • Туалетные принадлежности(...)

Номер Superior с 2 двуспальными кроватями

  • Максимальное количество гостей: 4
  • Площадь: От 27 / 291 sq ft
  • Беспроводной Интернет в номере
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ
  • рабочий стол
  • Туалетные принадлежности(...)

В номере «Deluxe» имеется двуспальная кровать

  • Максимальное количество гостей: 2
  • Площадь: От 27 / 291 sq ft
  • Беспроводной Интернет в номере
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ
  • рабочий стол
  • Туалетные принадлежности(...)

Номер Executive с двуспальной кроватью и диваном-кроватью

  • Максимальное количество гостей: 2
  • Площадь: От 27 / 291 sq ft
  • Беспроводной Интернет в номере
  • Возможность приготовления чая/кофе
  • Цветное спутниковое/кабельное ТВ
  • рабочий стол
  • Туалетные принадлежности(...)

Наши бары и рестораны

GOURMET BAR

Тип кухни: Региональная кухня

В этом баре в холле отеля можно заказать тапас и напитки и отлично отдохнуть в потрясающей расслабляющей атмосфере. В целях безопасности количество мест для гостей временно ограничено и возможно изменение меню. Приносим извинения за неудобства.

меню (PDF)
  • понедельник
  • вторник
  • среда
  • четверг
  • пятница
  • суббота
  • воскресенье

BAR

БАР GOURMET

Недоговорная фотография

  • понедельник
  • вторник
  • среда
  • четверг
  • пятница
  • суббота
  • воскресенье

Ваши конференции и мероприятия

Наши конференц-залы

  • Количество конференц-залов: 4

  • Максимальный размер: 75 м²

  • Максимальная вместимость: 80 человек

  • Максимальная вместимость банкетного зала: 60 человек

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Отзывы наших гостей о
Novotel Севилья

Реальные отзывы гостей, которые останавливались в нашем отеле

Узнать больше

Рейтинг ALL 4.4/5

Отзывов: 7 055

tripadvisor

Рейтинг TripAdvisor 4.0/5

Отзывов: 448

2021 Сертификат качества TripAdvisor
Сертификат качества 2021

Our home away from home when in Sevilla

Примечание: Tripadvisor 5.0/5

spigi2018 27/12/2020 Реальные отзывы TripAdvisor

we love the reliability of this place. staff very helpful and friendly. room perfectly equipped and tidy. you are lovely hosts since many years when we pass at Sevilla during Spain roundtrips. we like the smart way you implemented the actual "Corona" situation. Well done and keep going.

Dear spigi2018, Thank you so much for such a wonderful review. We are very happy to know that you enjoyed your stay with us. I will be sure to let our team members know how much of an impact they made on your experience. We are always pleased to be your second home when you are in the area. We are delighted that you appreciate the comfort of our rooms. We hope your next stay is just around the corner. Best regards, Anabel Downey Quality Assistant - Novotel Sevilla

Very good property!

Примечание: Tripadvisor 5.0/5

alainferracani Family - 02/09/2020 Реальные отзывы TripAdvisor

Despite not in historical city it remains very accessible (20 minute walk) and nearby the football stadium. Plenty of restaurants in the vicinity. The rooms and facilities are well maintained and comfortable. Nice rooftop swimming pool and good breakfast buffet. Last but not least, nice and helpful staff.

Dear alainferracani, Thank you for taking the time to tell us about your experience at the Novotel Sevilla . I am glad that you appreciated the hospitality of our team, the breakfast service and the swimming pool. We hope your next visit will be as pleasant as the previous one. Best Regards Anabel Downey Quality Assistant- Novotel Sevilla

замечательный отель

Примечание: отзывы клиентов 5.0/5

И. Друзья - 26/02/2020 Проверенные отзывы - ALL

Заселение раньше срока, доброжелательный персонал, моментальные выполнение просьб (просили принести тапочки и устранить засор в раковине), ортопедический матрас, 4 подушки разной степени жесткости, великолепный завтрак с большим выбором горячих и холодных блюд, свежевыжатыми соками, выпечкой и фруктами, рядом с отелем остановка метро и остановка автобуса в аэропорт. Цена за номер не выше обычной для 4*, но соотношение цена/качество вызывает желание вернуться именно в этот отель.

Greetings from Seville! First of all, please excuse me if my reply doesn't come in your native language. Thank you for taking the time to answer our survey following your recent stay at Novotel Sevilla. It is always a pleasure to receive positive feedback and I am very pleased to read that you had a great stay and that you have enjoyed our facilities and services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Florence In Charge of Quality Novotel Sevilla

Good hotel at excellent location

Примечание: Tripadvisor 5.0/5

rudie_11 Friends getaway - 12/11/2019 Реальные отзывы TripAdvisor

Nice staff at modern hotel. New style check in - out . Breakfast very good with fresh fruit and juices and great choice of food. Next to shopping mall and bus to airport that costs only 4 Euro. Staff extremely helpful!

Thank you for taking the time to let us know about your experience at Novotel Sevilla. Your positive feedback is very much appreciated and we are glad you enjoyed your stay, especially our new welcome concept and the helpfulness of our team, and also our breakfast. We look forward to welcoming you back to Novotel. Florence In Charge of Quality Novotel Sevilla

Very nice hotel, good breakfast...

Примечание: Tripadvisor 4.0/5

Lion S Family - 18/10/2019 Реальные отзывы TripAdvisor

It’s a really nice hotel, modern, near metro and bus stations. The is really nice, helping and friendly. The breakfast is really nice and more than enough. For the price, it’s really worth it. If you like soccer, the stadium is on the back of the hotel.

Thank you for staying at Novotel Sevilla on your recent visit to Seville.We are very pleased to read that you had a nice stay and that you have enjoyed our breakfast, our location and the good valule for money. Thank you also for your mention to the hotel staff. We look forward to welcoming you back to Novotel. Sincerely, Florence In Charge of Quality Novotel Sevilla

Short Stay

Примечание: Tripadvisor 5.0/5

fmc169 Couples - 08/10/2019 Реальные отзывы TripAdvisor

Our second trip to Seville and once again we had an excellent stay at the Novotel . The location is excellent being a short walk to the metro & two stops from the cathedral, Alcazar & Play de Espana. Breakfast is also excellent

Thank you for choosing once again Novotel Sevilla during you stay in Seville. We very much appreciate your positive comments and we are glad that you enjoyed the quality of our breakfast and also our location. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous ones. Sincerely, Florence In Charge of Quality Novotel Sevilla

Stylish design

Примечание: Tripadvisor 5.0/5

ayshhk Solo travel - 09/09/2019 Реальные отзывы TripAdvisor

The design of the public area is stylish and attractive. There is a loft where you can stay there without any disturbance. The bar is not big but you can order most of the common drinks. On the night I have my welcome drink, there is a fantastic live singing performance. The staff members are energetic, active and helpful. They always wear smiles. When I wanted to post my postcards when I left Seville, the staff help me to post them the following day as it was a Sunday that I couldn't buy any stamps. The room was nice and clean and it was good that only basic amenities like shampoo and were provided. You need to ask the front desk if you want them. It is an environmentally way to save our Earth. Well done!

Many greetings from the Novotel Sevilla! Thank you so very much for your wonderful review of both our property, and our staff members. We try very hard to make our guests comfortable and to give them everything they might need while they are with us. Your kind words validate our efforts and they are extremely important to us. Thank you as well for highlighting our commitment to sustainable development, we believe that small gestures can go a long way and can contribute towards enhancing our planet and solving major global issues. Looking forward to welcome you again. Best regards, Florence S. In charge of Quality Novotel Sevilla

Nice hotel in walkiing distance from the city center.

Примечание: Tripadvisor 5.0/5

M3632YXpeters Couples - 26/08/2019 Реальные отзывы TripAdvisor

We stayed at Novotel Sevilla in the beginning of the summer vacation where the rest of the vacation was on the Algarve cost in Portugal. The hotel is situated app. 20 minutes walking from the city Center and have a staff supporting you with information about good restaurants and where to go for a view on the city. Furthermore the hotel has both fitness area and a rooftop swimmingpool both thing is of great value. The breakfast in the restaurant ensured a great start of the day.

Thank you for choosing the Novotel Sevilla during you stay in Seville. Your positive feedback is very much appreciated and we are glad you enjoyed your stay, especially the helpfulness of our Team, our breakfast and our wellness facilities. We hope we will have the chance to welcome you again. Sincerely, Florence S. In Charge of Quality Novotel Sevilla

Wonderful hotel

Примечание: Tripadvisor 5.0/5

alvaro51 Couples - 26/07/2019 Реальные отзывы TripAdvisor

A very nice hotel, with a wonderful team, all prepared and prepared to exceed the expectations of the guests. We had an upgrade of the room, which is very comfortable and clean. The reception team is very useful and quick.

Thank you so very much for your wonderful review of both our property, and our staff members. We try very hard to make our guests comfortable and to give them everything they might need while they are with us. Your kind words validate our efforts and they are extremely important to us. We look forward to welcoming you back to Novotel Sevilla. Best regards, Florence S. In Charge of Quality Novotel Sevilla

Excellent hotel in Seville

Примечание: Tripadvisor 5.0/5

bottlewhc Family - 18/06/2019 Реальные отзывы TripAdvisor

We booked a suite for family of 4 people during our stay in Seville in June 2019. We were upgraded to 2 adjoining family double rooms with no extra cost because our suite was under renovation. It was a pleasant surprise. We were extremely happy as we have more spaces and extra one toilet. The rooms were clean and the beds were comfortable . All the hotel receptionist staff especially Miss Nieve was very friendly and helpful. The breakfast spread was good. Although the hotel is one and half kilometre away from the main tourist attractions, it is conveniently located with lots is amnesties around. We decided to check out the normal timing. I was supprised that the hotel refunded me the late-check out fee without asking. It was a nice gesture that I would continue stay in Novotel hotel whenever I am overseas. Indeed our family just came from staying in novetel Barcelona city before arriving in Seville. Furthermore we going to stay in the same Novotel in Barcelona after leaving Seville before flying back to our home country.

Thank you for staying with us and for taking the time to review your visit. It was our pleasure to have you as our guest. We are very pleased that you enjoyed our services and your overall stay with us. On behalf of all the team, I would like to thank you for the great feedback on the room, the quality of breakfast and on the staff. Please be sure that I will share your kind words with them, and especially with Nieves :-) We hope to see you soon again and that our services will ensure another rewarding and enjoyable visit with us. Sincerely, Florence S. In charge of Quality Novotel Sevilla

Worst Accor Experience

Примечание: Tripadvisor 2.0/5

717peterjamesw Couples - 30/05/2019 Реальные отзывы TripAdvisor

This hotel is not befitting Novotel status. The room - supposedly ‘executive’ - was shabby and outdated and the service was second class. There is no ‘meet and greet’ at the door and only a small sign on the lift to advise that Reception is on level 1 and no assistance with luggage. Raising concerns on check-out met with an aggressive response. Overall, it was the worst Accor experience we have ever had.

Thank you for sharing your experience. I am deeply sorry to read your disappointment about your stay at Novotel Sevilla. At Novotel, we strive to provide a superior service experience for every customer; therefore your opinion is very important to us. I am sincerely sorry knowing that some of your expectations were not met and that you were not attended by our reception staff with the customer level service that you deserve. Novotel is strongly focused on the Passion for Service and we daily take care and follow up about this important aspect. We do apologize for having failed you and I would like to inform you that your issue has already been discussed with our team. Rest assured that everything you reported will be reviewed in order to improve our service. We look forward to better meeting your expectations upon your next stay. Sincerely,

Sub-Standard of Novotel

Примечание: Tripadvisor 1.0/5

iboy003 Business - 16/05/2019 Реальные отзывы TripAdvisor

Check in process was poor, didn't even recognise the customers. Check out was relatively ok. The front desk didn't even understand the benefit of Accor Platinum member. The room is standard and amenities are limited; and water is not complimentary, you need to pay.

Thank you for taking the time to share your experience on Tripadvisor. We are deeply sorry to read your disappointment about your stay at Novotel Sevilla. With reference to your feedback, we would like to express our sincerest apologies if you have encountered some challenges that have affected your opinion in our services. All our team members at reception are aware about our LeClub Accorhotels loyalty program and benefits; please rest assured that everything you reported will be reviewed in order to improve our service. We hope you will try again our services in order to have the opportunity to revalue the experience. Sincerely, Florence S. In Charge of Quality Novotel Sevilla

Jerez MotoGP

Примечание: Tripadvisor 5.0/5

Jim H Couples - 12/05/2019 Реальные отзывы TripAdvisor

Stayed at the Novotel Sevilla & travelled by train(1 hour) to Jerez for qualifying & raceday. Next door to Sevilla FC ground where we also took in a match. Good hotel in a great location, will visit again.

Thank you so much for your review of our hotel. It is really important for us to hear your feedback and it is good to know that you had an overall good experience in Novotel Sevilla while attending the Jerez MotoGP race. We hope you will visit us again. Sincerely, Florence S. In Charge of Quality Novotel Sevilla

A few nights in Sevilla

Примечание: Tripadvisor 5.0/5

ANGELO V Solo travel - 10/05/2019 Реальные отзывы TripAdvisor

Novotel Sevilla is close enough to the city center (10 minutes walk), and yet in a quiet area outside the most touristic areas. My room was excellent: comfortable bed, ample room, very good bathroom, and I had a view on the football stadium. Breakfast was outstanding, with many, many good choices. I suggest to have breakfast before 9:15am, since after this time there were long waiting lines. Service was very good, and staff was very helpful and friendly. At Novotel Sevilla they decided to do without the usual reception area, and they have a reduced corner for check-in/out and to interact with the staff. I did not particularly appreciate this decision to eliminate the standard reception, the way they set it up often caused waiting lines (I mean, longer lines than with a standard reception.

Thank you for staying at Novotel Sevilla on your recent visit to Seville. It is always a pleasure to receive positive feedback and we do appreciate all the great comments about our location, the room and our breakfast. Thank you also for your mention about the hotel staff. Your kind words validate our efforts and they are extremely important to us. We take also note about your comment concerning the new welcoming area and we are sorry it did not reach all your expectations. Your feedback is very helpful for us in order to improve our services, so please be sure that we will take it into consideration to improve our guests' experience and become better. We hope we will have the chance to welcome you again. Sincerely, Florence S. In Charge of Quality Novotel Sevilla

Hotel housekeeping leaves a lot to be desired

Примечание: Tripadvisor 2.0/5

wanshaz Couples - 23/04/2019 Реальные отзывы TripAdvisor

We recently stayed in Sevilla . Hotel is in a good location , closed to metro, very convenient to go to city center . Staff is generally friendly in front office and restaurant We stayed in a recently renovated room which was very nice . However the cleaning and servicing of the room left a lot to be desired . When we checked in we went to make a cup of coffee to discover there was 2 milk packets, but one was empty . The second day when we came back no complimentary water replenishment or tea. We called and some was sent shortly . The third day no water but some tea . When we called were told free water only on arrival day ! The shower drainage when we arrived was half blocked and we almost flooded the bathroom when we first took a shower . We called and it was later on fixed . Then I tried to shave to find out the electrical plug was not working . We did not report as we were getting tired of calling . Breakfast had a good variety and we enjoyed . Overall, not impressed by the service and would not consider going back . There are plenty of other hotel

Thank you for sharing your experience. I am pleased to read that you appreciated the friendliness of our staff at front office and restaurant and also our location and the quality of our breakfast. But I am sorry that your room experience was not up to your expectations I would like to express my sincerest apologies if you have encountered some challenges that have affected your opinion in this service. Minibar items and tea and coffee facilities are replaced by the maid everyday when she cleans the room, and I have gathered our housekeeper to avoid this kind of one-off situation to occur. I can assure you that the matter is being looked into and will be dealt with accordingly. I also transmitted your comment regarding drain blocker and plug to our maintenance manager in order to verify the equipment and address the problem. We hope we will have another chance to welcome you. Sincerely, Florence S. In Charge of Quality Novotel Sevilla
Примечание: отзывы клиентов 3.5/5

Т. Индивидуальные путешественники - 22/04/2019 Проверенные отзывы - ALL

Хороший отель с удобный расположением. Все меня вполне устроило кроме ванной комнаты в номере, в который меня заселили. Номер оказался оборудованным для инвалидов колясочников и в нем совершенно невозможно нормально принять душ: из-за отсутствия порожков и уклона к сливу вода мгновенно растекается по всей ванной комнате и стоит лужами всю ночь или день. Все время боишься подскользнуться на мокром полу. Это неудобство существенно испортило впечатление об отеле.

An ok hotel

Примечание: Tripadvisor 3.0/5

Coastal55444165819 Couples - 10/04/2019 Реальные отзывы TripAdvisor

The hotel is ok, breakfast was good. The staff helped, but after calling several times.Didn't like that they have announced that they will cut the water 10:00 - 14:00 on the same morning it followed to be cut. Also the location of the announcement - elevator. What if I didn't pay attention? What is I decided to sleep till late? It would've been a nightmare to wake up and get to know there is no water.

Thank you for taking the time to tell us about your experience at the Novotel Sevilla. I am glad that you appreciated the helpfulness of our team and the quality of breakfast but I would like to apologize about the issue you encountered regarding the water cut. Tap water in rooms was not be drinkable due to routine maintenance which was announced to our guests during 48 hours before the cut in the gym, restaurant and lifts. We apologize for any inconvenience that may have caused you. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Florence S. In Charge of Quality Novotel Sevilla

ОТЛИЧНО

Примечание: отзывы клиентов 5.0/5

В. Пары - 09/04/2019 Проверенные отзывы - ALL

Отличный номер, хорошая уборка номеров, достойные завтраки!

Хороший отель, просторные номера с удобными кроватями, есть стоянка для автомобилей

Примечание: отзывы клиентов 3.5/5

М. Индивидуальные путешественники - 29/03/2019 Проверенные отзывы - ALL

Хороший отель, немного далеко от центра, но есть стоянка для автомобилей, современная зона ресепшен, просторные номера с большими кроватями, большая ванная комната, но плохой фен{маленькая мощность и быстро перегревается}. Несмотря на то, что отель находится на оживленной улице, в номерах тихо, звукоизоляция хорошая

Dear Marina, Thank you for taking the time to tell us about your experience at the Novotel Sevilla and please excuse me if my reply does not come in your native language. Your positive feedback is very much appreciated and we are glad you enjoyed your stay, especially the quietness of the room and the comfort of the bed. We take also note about your comment concerning the bathroom to improve our guests' experience and become better. We hope we will have the chance to welcome you again. Sincerely, Florence Saje In Charge of Quality Novotel Sevilla

Nice hotel

Примечание: Tripadvisor 4.0/5

marcbetjes Business - 24/02/2019 Реальные отзывы TripAdvisor

Nice modern hotel, clean rooms, friendly staff, breakfast fresh and quality food, as much you can eat, bar ok, mertro and public transport nearby the hotel, restaurants and shops also not far 5 min walk,

Thank you for being our Guest and for posting you comment on Tripadvisor. It is always a pleasure to receive positive feedback and I am glad that you appreciated our location, the quality of our breakfast and the friendlyness of our team. Looking forward to welcoming you back. Sincerely, Florence S. In charge of Quality Novotel Sevilla

Последние отзывы: 20

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