Mercure Алжир Аэропорт 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.6/5 Отзывов: 540

Mercure Алжир Аэропорт - Image 1
Mercure Алжир Аэропорт - Image 2
Mercure Алжир Аэропорт - Image 3
Mercure Алжир Аэропорт - Image 4
Route de l'université BP 12, Cité 5 juillet Bab Ezzouar, 16110 Алжир, Алжир

Описание

Особенности отеля

  • Всего в 5 минутах от международного алжирского аэропорта

  • Бесплатный WIFI на всей территории отеля

  • Бесплатная большая автостоянка

  • Бассейн и огромный сад, фитнес-зал

  • Павильон, вмещающий до 600 человек

Наши номера

Расположение отеля

Mercure Алжир Аэропорт

Route de l'université BP 12, Cité 5 juillet Bab Ezzouar
16110 Алжир
Алжир

GPS:36.714025, 3.19595

Телефон
Факс +213 21 99 34 00

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Бассейн
  • Парковка
  • Домашние животные не допускаются
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.6/5  Отзывов: 540

Рейтинг TripAdvisor  4.0/5  Отзывов: 1 759

Stay somewhere else

Примечание: Tripadvisor 2.0/5

Antonio L Реальные отзывы TripAdvisor

Bad hotel. No clear instructions online where their hotel shuttle picks up from, or that you have to call to request it. Check in staff told me I did have a reservation, then that my reservation was cancelled, then after 20 minutes with my phone in the back room, found my reservation. Room smells weird and bad. Had to open a window to swap it for the smell of grilled meat and the sound of extractor fans from outside. In-room aircon simply does not turn on. Furniture and carpet are stained, scratched and marked. Desk chair is the wrong height for the desk, seat is broken and concave. Toilet flush half broken. If you want to escape your room, the downstairs lobby bar is dark and noisy. Alternatively, the pool is murky and green. Take antibiotics. No wifi instructions were provided. Once I deciphered what the username and password were, I discovered that it's only good for one device at a time. One receptionist offered to give me another login if I brought him my laptop, which I did, but he was gone. Another staff member refused to help. Don't give them your money.

Not too bad!

Примечание: Tripadvisor 3.0/5

obi k Реальные отзывы TripAdvisor

The service is amazing and the hotel is located in a very good area surrounded by a mall and lots of restaurants. Unfortunately the rooms are getting old and even though they are clean they don't look great (carpet and bathroom to be more specific!)

Don’t book in this hotel

Примечание: Tripadvisor 1.0/5

Ahmed E Реальные отзывы TripAdvisor

Everything was bad except the receptionist who was helpful. The washbasin was not working, the tv is not working, very low lights. You need to have your phone lights in the night to see your items. In the 2nd day they got the old towel, and didn’t put another. The pool water was green and when I asked why it’s green, the worker told me because the number of people. Anyway it’s very bad experience I will never book it again. You need to stop the hotel immediately and upgrade it, otherwize you need to mention its 1 ⭐️ or less

Stay elsewhere

Примечание: Tripadvisor 1.0/5

sbrighton1 Couples - Реальные отзывы TripAdvisor

Upon arrival, there was no office as described in the airport and it appears this office never existed. The telephone was never answered, and the shuttle bus failed to arrive on the hour as promised. Upon finally reaching the hotel, the check-in process was chaotic and unorganized. There were queue jumpers, and the reception staff did nothing to manage the situation or ensure a fair process for all guests. The room we were given smelled heavily of smoke, which was unbearable and completely unacceptable for a non-smoking In addition to the smoke smell, the room had stained carpets, and the shower barely dribbled water. The toilet became blocked after a single use. No English speakers. An attempt was made to charge more than the payment as a holding fee. The food service at the pool took an hour to arrive, which is unacceptable. Moreover, not all elevators were functional, and the gym facilities were primitive and rusting, which is unacceptable for a hotel of your standing.

No aircon at this hotel in March-April-May

Примечание: Tripadvisor 2.0/5

Paul S Реальные отзывы TripAdvisor

We picked this hotel on advice of our local travel agent because it's located nearby a shopping center. We planned to stay there for 2 nights. Check in went smoothly. The front desk ladies were nice. When we entered the room, it's hot. Tried the aircon button, nothing. Called the front desk, they sent a housekeeping lady who explained in somewhat limited English that the hotel aircon is off so we had to open the windows. WHAT??? We talked to the front desk about it and they said, "If after returning from your tour the room is still hot, we'll change the room". Off we go on our tour. When we returned, sure enough the room was still hot . They had a new shift at the front desk and they knew the issue, so they helped us find another room. Three rooms later, now they put us in a suite, we thought it was not as hot as the previous 3. All this time, a front desk staff took us around to check all the rooms. Later the Duty Manager called and explained that for the months of March-April-May the hotel's central aircon is switched off. Why? The management's policy. WHAT??? We're tired so we settled but couldn't sleep that night, the room was too warm for us. Opening the windows didn't help a bit. The room was depressingly dark, not enough lighting. The furniture was old and the leather on the sofas is already torn. Reminds me of cheap motel, certainly not a Mercure. Bathroom lacked of good lighting. Entering the bathtub is dangerous due to its weird design and position. throughout of this the hotel staff did their best to make us feel comfortable, they were really understanding and helpful but can't do nothing about the aircon. Their gym, on the other hand, was well-lit, cool enough and had complete equipment. First thing in the morning we spent calling nearby hotels, including the nextdoor Marriott Bab Ezzouar, and asked if their aircon was also switched off. Answer: "No, ours is on!". After a sad breakfast with very limited menu, we checked out and moved to next door Marriott where we were given a beautiful and cool room.

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Другие интернет-пользователи оценили наш отель

  • 325 Отзывов 9.7/10 Расположение
  • 673 Отзывов 3.6/10 Номер
  • 1 170 Отзывов 8.3/10 Сервис
  • 21 Отзывов 7.3/10 Интернет
  • 332 Отзывов 3.3/10 Чистота
  • 307 Отзывов 4.4/10 Атмосфера
  • 232 Отзывов 5.1/10 Комфорт
  • 163 Отзывов 6.8/10 Завтрак

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