特鲁瓦中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.7/5 1,720 评论

保证最优惠房价
特鲁瓦中心美居酒店 - Image 1
特鲁瓦中心美居酒店 - Image 2
特鲁瓦中心美居酒店 - Image 3
特鲁瓦中心美居酒店 - Image 4
11 rue des bas Trévois, 10000 特鲁瓦, 法国

描述

酒店其他优惠

  • 我们新开的香槟吧 Cotton 吧每周 7 天营业

  • 位于市中心区域，距工厂商店 10 分钟

  • 室内付费停车场（最大高度 1.9 米）。需要向酒店预订。

  • 宽敞的室外露台

  • 一幢颇具个性的建筑

我们的客房

酒店位置

特鲁瓦中心美居酒店

11 rue des bas Trévois
10000 特鲁瓦
法国

GPS:48.292657, 4.079443

电话
传真 +33 3 25 46 28 27

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

Cotton Bar

我们全新的香槟酒吧 COTTON BAR 每天上午 11 点至午夜欢迎您的光临。每个周日上午 11:30 至下午 2 点之间，您可以预订享用我们的早午餐（29 欧元/人）。

预订

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.7/5  1,720 评论

TripAdvisor 评级  4.5/5  1,067 评论

卓越奖 2024

A Return Visit to Troyes

Tripadvisor 评级 5.0/5

Jonah1999 Couples - 经 TripAdvisor 认证的评论

Our second visit to Troyes and our second stay at the Mercure. A one night stopover on our drive through France to the UK after a trip to Spain. The hotel carpark is easily accessible and had ample space on this visit and an earlier one in May. The hotel is modern and well appointed and our Privilege room was very comfortable with a small terrace overlooking the street. We didn’t eat in the restaurant but the city centre is only a short walk away where there are plenty of restaurants and bars. As an Accor Silver points member I qualify for complimentary drink, in most Accor hotels this privilege has always been extended to my sweetheart Michelle - on this occasion there was only one drink per room permitted - a little bit disappointing but it didn’t diminish our overall satisfaction too much. Hope to visit again in 2025.

Great experience!

Tripadvisor 评级 5.0/5

Stephen P Couples - 经 TripAdvisor 认证的评论

First class experience. Safe and secure underground car parking. Warm welcome from excellent receptionist. Short walk to the town centre. Spacious airy clean bedroom with a very comfortable bed! Lovely bar area with nice outdoor courtyard. Really enjoyed our stay here.

Very good option in Troyes

Tripadvisor 评级 4.0/5

seasonedvisitor 经 TripAdvisor 认证的评论

Rooms are ample and quiet. Our room do not have windows, except on the roof so you can not see outside. Beds are comfortable and bathrooms are good. Go to downtown is about 10 minutes walking, it is beside a shopping mall. Parking is good but difficult to access. Personnel is very friendly.

Great stay

Tripadvisor 评级 5.0/5

panatlantic 家庭住宿 - 经 TripAdvisor 认证的评论

Lovely hotel perfect for stopovers. Spotlessly clean. Easy secure parking next to hotel. Lovely staff. Very nice bar and also great courtyard outside for a drink. Snacky meals available. Wonderful breakfasts. 10 minute walk into town with its many restaurants.

Just so rude

Tripadvisor 评级 1.0/5

F8236YDcarolinek 家庭住宿 - 经 TripAdvisor 认证的评论

1. Rudest staff 2. Problem with the room. 3. Even ruder Director /Manager. The bad vibes from the “head of reception” began before we even arrived when I called to check the arrangements as we were sharing a suite with our 2 kids. She told me I had not booked a suite, but instead a different type of room that didn’t suit us (or correspond to my booking confirmation). She refused to even check my reservation details and when I asked for the manager she said no. She was ahead of Reception. End of. Only when I called central customer services for Accor and called back from a different number ?she was apparently screening my calls) did she answer the phone and I had to persuade her strongly to address the questions in my email - regarding the size of the cot etc. And if they had a bed guard. Nothing unusual you would have thought. Then on arrival there was a very loud noise coming from inside the partition wall and the two people on reception couldn’t resolve it. On the way up to the room one said to the other - in front of my husband who speaks French - “ah, I don’t want to spend all night with them”. They couldn’t fix it, and called the manager who came armed only with a phone torch. When I pointed out it was past 11pm, my 2 and 4 year olds needed to sleep and clearly we needed an alternative solution - I encouraged him to be pragmatic as it was clear he wasn’t able to break into the wall to find the issue - he shouted at me that I was talking too much and stormed off. When I told him he should not speak to me this way he shouted more, saying we were not the only guests in the hotel, and that was it. The saving grace was that he took the charge for the room and the noise died down after an hour or so - but it left a very bad taste in our mouths and honestly I was just horrified by the lack of apology or grace in handling the situation. Not a great start to the holiday.

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 674 评论 9.1/10 位置
  • 1,117 评论 8.7/10 房间
  • 1,020 评论 9.4/10 服务
  • 9 评论 7.5/10 上网
  • 675 评论 8.5/10 舒适度
  • 579 评论 8.8/10 早餐
  • 419 评论 9.7/10 氛围
  • 333 评论 8.8/10 设施

支持方 Trustyou

我们在附近的其他酒店

我们位于 特鲁瓦 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。