Sofitel Athens Airport 5 星

客户意见评级 (ALL 评级) 4.7/5 3,289 评论

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雅典国际机场, 19019 SPATA, 希腊

描述

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  • 5 星级豪华酒店

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酒店位置

Sofitel Athens Airport

雅典国际机场
19019 SPATA
希腊

GPS:37.937049, 23.945746

电话
传真 +30 21 0354 4444

抵达和交通

酒店服务

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酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

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ALL 评级  4.7/5  3,289 评论

TripAdvisor 评级  4.3/5  6,029 评论

卓越奖 2025

Outstanding care when it mattered most

Tripadvisor 评级 5.0/5

klipp4n 经 TripAdvisor 认证的评论

We stayed at the Sofitel for one night before an early flight home, as we had done on a previous trip. This time our experience went far beyond a normal hotel stay. Late in the evening our toddler suddenly developed a fever and became inconsolable. We first went to the small health center at the airport, but they couldn’t do much more than a limited check. Back at the hotel he still wasn’t himself, and we decided a hospital visit was necessary. The night manager, Panagiolis, stepped in immediately, calmly offered two options, and recommended where he would take his own family. That guidance made a stressful decision much easier. We ended up spending the night at the hospital. Thankfully it turned out to be nothing serious—most likely stomach pain from a hard-to-digest meal—and by morning our son was back to normal. Sofitel kindly gave us a late checkout so we could return, pack, and walk across the street for our flight home. When we got back to the room we found a handwritten note and small gifts from the hotel—an incredibly thoughtful touch that meant a lot after a long night. Having a health scare in a foreign country, with a different language and alphabet, is overwhelming. The compassion, professionalism, and genuine care we received from the Sofitel team made all the difference. After this experience, I wouldn’t consider staying anywhere else near the airport. Very grateful to Panagiolis and the entire staff.

Dear klipp4n, Thank you sincerely for sharing such a thoughtful and heartfelt account of your stay with us. It means a great deal to learn that, during a moment of genuine stress for your family, our team was able to offer comfort, clarity and support when it mattered most. It is reassuring to learn that your little one recovered quickly and that everything turned out well in the end. Situations like these especially when far from home can feel overwhelming and we are truly glad that our team, and in particular our Duty Manager Panagiotis, was able to support you with clarity, care, and genuine compassion. We are also pleased that the late checkout and small gesture awaiting you upon your return provided some comfort after a difficult night. Our mission is always to care for our guests beyond the expected and it is heartening to know that this was felt by you and your family. My team and I do thank you for your precious feedback. It will be a true pleasure to welcome you back in the future under much more peaceful circumstances and to offer you another stay marked only by comfort and ease. Best regards, George Stavrou

Not family friendly - a 12YO is an "adult" for booking purposes

Tripadvisor 评级 1.0/5

S3331JPamyj 经 TripAdvisor 认证的评论

Just as a warning to other families, this hotel considers a *12 year old* an adult. So no family rate if your child is 12. Ridiculous money grab. I'd love to see their faces when my 12 year old tried to check into a room given that she is an "adult".

Dear Amy J, In our hotel's official webpage when making a room reservation and under children policy section, it is clarified that children up to 12 years of age share their parents' room for free. Consequently, a 12 years old kid doesn't need to book a second room. This information is also clearly provided in other booking channels. We remain at your disposal for any further information. Best regards, George Stavrou

Nice but very very expensive

Tripadvisor 评级 4.0/5

Debra P 经 TripAdvisor 认证的评论

This is a very nice hotel, right opposite the airport. However, it is extremely expensive for no apprent reason other than location. They are taking the P$$s with the prices. The gym is small as is the pool. Bizzarely, there is no coffee machine (only filter coffee) available at breakfast. I have stayed in much cheaper hotels that had an equivalent breakfast with a coffee machine. Overall, a nice hotel but everything is expensive.

Bloody Mary Heaven

Tripadvisor 评级 5.0/5

verity g 经 TripAdvisor 认证的评论

Bloody best Bloody Mary EVER! At Artemis bar the BM was awesome, one of the best I have ever had! Also good selection of delicious wines. And this was only our first night of two here!

Dear Verity G, Thank you for sharing such a wonderful and enthusiastic review. My team and I are truly delighted to learn that your experience at Artemis Bar and especially our Bloody Mary offer made such a memorable impression on you. We also noted with pleasure that you appreciated the selection of our wines. My team and I thank you once again for your precious feedback and look forward to your next visits to our hotel for many more enjoyable experiences in our premises. Best regards, George Stavrou

Excellent

Tripadvisor 评级 5.0/5

Virginia2002 经 TripAdvisor 认证的评论

Our flight home got changed at the last minute and we found ourselves needing to find a hotel at or near the Athens airport. My husband found this one. It was great for us since we had a long day of travelling and for its being right across the street from the airport. We just walked across the street. The room was large, clean and very quiet. The bed was very comfy. We didn't hear any airplane noise. The front desk staff were welcoming and professional. We ate dinner at the casual restaurant on the main floor and our meals were good. The only negative was the metal backed chairs were uncomfortable. For dessert, we decided to walk back into the airport and get gelato. Breakfast was a buffet with a variety of nice choices.

Dear Virginia2002, Thank you very much for sharing your experience with us. We’re delighted to learn that our location provided exactly the convenience and comfort needed after a long and unexpected day of travel and that you found your room spacious, spotless and perfectly quiet. We are also happy to hear that our welcoming front desk team helped make your stay smooth and pleasant and that you appreciated the variety of our breakfast buffet. It was a pleasure to have you with us and hope to welcome you and your husband back under more relaxed circumstances in the future. Best regards, George Stavrou

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其他网络用户评价我们的酒店

  • 2,075 评论 9.5/10 位置
  • 2,140 评论 8.7/10 房间
  • 2,065 评论 9.2/10 服务
  • 14 评论 8.1/10 上网
  • 1,101 评论 8.3/10 舒适度
  • 981 评论 7.6/10 食物
  • 788 评论 2.6/10 性价比
  • 604 评论 8.9/10 清洁度

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