勒芬中心诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 810 评论

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勒芬中心诺富特酒店 - Image 1
勒芬中心诺富特酒店 - Image 2
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Vuurkruisenlaan 4, 3000 勒芬, 比利时

描述

酒店其他优惠

  • 免费无线网络

  • 公共收费停车场设施

  • 坐享市中心的优越位置

  • 距火车站只有 10 分钟步程

  • 供应当地和国际美食的美食吧

我们的客房

酒店位置

勒芬中心诺富特酒店

Vuurkruisenlaan 4
3000 勒芬
比利时

GPS:50.88629, 4.710015

电话
传真 +32 16 21 32 01

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

GOURMET BAR

美食吧的氛围令人身心放松，这里供应简单而正宗的当地和国际风味美食。无论您想吃点东西，还是只想喝上一杯，我们都欢迎您每天光临，我们营业至晚 11 点。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  810 评论

TripAdvisor 评级  4.0/5  888 评论

Will do

Tripadvisor 评级 3.0/5

Kanerva 商务住宿 - 经 TripAdvisor 认证的评论

This hotel is located 10 min walk from the railway station and 15 min walk from the historical center of the town. The person at the front desk seemed slightly stressed, menu at the hotel lobby bar varies depending on day (themed?). Breakfast nice, rooms in need of some updates in the near future. Everything works. All in all fine.

Dear Kanerva, We would like to thank you for this review about your experience in our hotel. We are delighted that you appreciated the convenient location of our hotel, just a short walk away from both the train station and the beautiful historical city center of Leuven. It is wonderful to hear that you enjoyed our breakfast offerings, with a wide array of dishes to start your day right. We are pleased that you found everything in working order and that the functionality of our amenities met your needs. Our hotel is committed to ensuring a seamless experience for our guests, from the rainfall showerhead in our bathrooms to the air conditioning and heating systems that are individually controlled for your comfort. The entire team really hope we can welcome you back on a future occasion. Kindest regards, Inge Staes, General Manager

OK but try to go for a better place in Leuven

Tripadvisor 评级 2.0/5

gurkpeter 经 TripAdvisor 认证的评论

This is an OK hotel 10 min walk from Leuven stating. Rooms are quite basic. The gymn room is also basic. There is a steam room - but it's not working properly and staff did not anything to fix. Breakfast is not very good, especially not for the price they ask. Refills came rarely, choices are quite limited. Try to book the better places in town.

Dear Peter, Thank you for taking the time to share your feedback with us. We regret to hear that certain aspects of your stay did not meet your expectations. Our aim is to provide an enjoyable experience for all our guests, and it is clear we fell short in this instance. We note your comments regarding the room amenities. Our rooms are designed with contemporary decor and comfort in mind, all equipped with essential items such as tea-and-coffee makers, MP3 docking stations, and 31-inch LCD televisions. We are constantly seeking ways to improve our guest experience and your observations are valuable to us. Regarding the fitness room, we're sorry to hear that it did not match your expectations. We strive to maintain all our facilities in working order, and we apologize for any inconvenience you experienced with the steam room. Rest assured that our maintenance team is dedicated to ensuring the functionality of all our facilities. We are also concerned to learn that the breakfast did not live up to the standards we aim to uphold. Offering a variety of choices and timely refills is important to us, and we will take your comments into consideration to enhance our breakfast service. Although our pricing reflects the quality and service we aim to provide, we understand that value is important to our guests. We continually review our pricing to remain competitive within the local market while providing excellent service and facilities. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Kind regards, Inge Staes, General Manager

Nice！

客户意见评级 5.0/5

匿名 单人住宿 - 所有已确认评论

位置好，工作人员非常友好有耐心，房间干净整洁，性价比高，非常推荐

尊敬的宾客，您好！感谢您对我们酒店的信赖与选择！ 我们很高兴您对Novotel Leuven Centrum的入住体验感到满意。 我们很高兴您对我们便利的位置，友好耐心的工作人员，干净整洁的房间以及物有所值的评价给予了积极的反馈。Novotel Leuven Centrum坐落在一个安静的区域，靠近历史悠久的市中心，方便客人步行探索。我们所有的房间都配备了现代化的装饰和设施，例如空调、LCD电视和安全保险箱，以确保您的舒适和便利。此外，我们的高级客房和行政客房提供额外的便利设施，如MP3基座和迷你吧，以及我们为所有客人提供的欢迎饮用水。我们的Gourmet Bar餐厅每天提供当地菜肴和比利时啤酒，营业时间从早上6:30到晚上11:00。 期待您的再次光临，我们将竭诚为您服务 ！ Inge Staes, General Manager

Would not recomend!

Tripadvisor 评级 1.0/5

alexandranK4903SH 经 TripAdvisor 认证的评论

A very unpleasant experience with booking a room. I tried to book a room for myself and colleagues for our September business trip via email. Within a day I received a reply with the rates, however when I confirmed the booking I never received confirmation from the hotel. I sent several reminders & even called the hotel three times. The staff was not able to help me with the booking, kept transferring me & Joseph was even very rude. I finally gave up trying & we will be staying at another hotel. Would not recommend!

Dear Alexandra, Thank you for taking the time to share your feedback, We are glad to hear that you received a prompt response with the rates for your intended stay. However, we are truly sorry to hear about the difficulties you faced in finalizing your booking and the unsatisfactory customer service you encountered. This is not the level of service we strive to provide, and we will address this issue with our team to ensure better communication in the future. We understand that you have chosen to stay at another hotel, but we would like to assure you that we are committed to providing a pleasant stay for all our guests, and we hope that you will consider giving us another chance in the future to deliver the experience you deserve. Kind regards, Inge Staes, General Manager

Stayed here for the formula 1 race weekend at spa

Tripadvisor 评级 5.0/5

littlelisaj2014 Couples - 经 TripAdvisor 认证的评论

Very clean hotel , friendly staff , did not eat at this hotel only breakfast which was very nice , lots of choices , shops and restaurants a short walk away Didn’t bring a charger with us but was able to buy from reception area , Will definitely stay again

Dear Elisa, Thank you for taking the time to review your stay. We are delighted to hear that you found our hotel clean and our team friendly. It's great to know that you enjoyed our breakfast selection and appreciated the convenience of our location, with shops and restaurants within walking distance. We're also glad that our reception team was able to assist you with purchasing a charger during your stay. We look forward to welcoming you back for another enjoyable stay. Best regards, Inge Staes, General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 386 评论 7.7/10 位置
  • 584 评论 6.9/10 房间
  • 484 评论 8/10 服务
  • 10 评论 7.1/10 上网
  • 323 评论 8/10 早餐
  • 216 评论 6.5/10 清洁度
  • 99 评论 6/10 食物
  • 97 评论 5.8/10 氛围

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