麦地那索维拉 Thalassa Sea & Spa 酒店 - 美憬阁系列 5 星

客户意见评级 (ALL 评级) 4.6/5 883 评论

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穆罕默德五世 (Mohamed V) 大道, 44000 索维拉, 摩洛哥

描述

酒店其他优惠

  • 距离被联合国教科文组织列为世界遗产的麦地那仅 2 分钟路程

  • 城市大型艺术节的合作伙伴

  • 在这里，您可以探索麦地那丰富的物质文化遗产，度过难忘的时刻

  • 私人金色沙滩

  • 海洋疗养和水疗综合中心

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酒店位置

麦地那索维拉 Thalassa Sea & Spa 酒店 - 美憬阁系列

穆罕默德五世 (Mohamed V) 大道
44000 索维拉
摩洛哥

GPS:31.508509, -9.765902

电话
传真 +212 5244-79080

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.6/5  883 评论

TripAdvisor 评级  4.3/5  2,776 评论

卓越奖 2025

Building site, when viewed from our balcony.

Tripadvisor 评级 2.0/5

Rod W 经 TripAdvisor 认证的评论

The location of the Hotel is great and so was the private beach area and restaurant, but there most of it ends. The private beach area and its restaurant were closed for a wedding party when we arrived tired and hungry. We were directed to what turned out to be the breakfast room, ordered from a reduced menu and found that on our final invoice we had been charged room service for eating there! Then the big problem arrived on entering our room we found that we did not overlook the pool, as booked, we overlooked a building site, which was very noisy and very dusty, which meant that sitting on the balcony in the day was not possible. After complaining we were offered a sea view room on the top [2nd] floor provided we waited four days. The balcony of this room was very tiny, had no protection from the sun and no lights at night. The rooms were old and tired, I think the walls and ceiling may have been recently painted but thats all, in the rooms we occupied. The bathroom had a bath with a non thermostatically controlled shower over it and no wall handles, not much fun when you are in your 80s. We did learn later that some expensive suites do have walk in showers. Most of the staff were fine especially the women, those sorting the room out and those women cooking at breakfast. Most of the waiters at the self service breakfast seemed to be unsupervised they only had to clear and lay table and serve coffee. Some mornings there were no plates or cutlery or tables cleared. The food was good but on several mornings when a dish was finished it wasn't replaced. This hotel may have been 5 star when it was built but not now.

Dear Mr Rodw, First of all, we would like to thank you for your constructive feedback, which helps us move forward. We fully understand your disappointment regarding the pool renovation, which is now complete. We recognize that the hotel needed renovations, and this is precisely what we are currently working on to restore the level of service and quality that reflects our brand's standards. We sincerely hope to have the opportunity to welcome you back after the renovations to provide you with a perfect and memorable experience. Sincerely,

A wonderful stay in Essaouria

Tripadvisor 评级 5.0/5

Judith J 经 TripAdvisor 认证的评论

A wonderful week. We were wonderfully looked after by exceptional hotel staff in every section; Reception, housekeeping and food and beverage from the minute we arrived. Nothing was too much trouble for them to help us with. The location is perfect, our sea view room a delight. The amenities are excellent . I was concerned the swimming pool area was not open following refurbishment , ( I believe it opens very soon) it wasn't any problem for us at all . I am already looking forward to returning for a short break later this year. A perfect experience ( in spite of my husband injuring his foot kitesurfing) . Essaouira and this hotel are charming. Thank you

Dear Mrs Judith, Thank you sincerely for your lovely review. We are thrilled that you enjoyed your stay and that our team made you feel so well cared for. We look forward to welcoming you back very soon for another memorable stay in Essaouira. Warmest regards,

Great location- nice hotel

Tripadvisor 评级 5.0/5

betteskid Couples - 经 TripAdvisor 认证的评论

We spent two nights here. The hotel is well-located - just across the road from the ocean front and about 5 minutes from the medina. Essaouria is a favorite place of ours in Morocco and this hotel is a good choice based on location. The included breakfast is fine, but nothing special.

Dear Mr Betteskid, Thank you for sharing your kind review following your recent stay at Hôtel Le Médina Essaouira Thalassa sea & spa – MGallery. We are pleased to learn that you appreciated our hotel's location, just steps away from the ocean and within walking distance of the medina. It's always rewarding to hear that Essaouira remains a favorite destination for our guests, and we’re honored to be part of that experience. We also appreciate your feedback regarding the breakfast. While we're glad you found it satisfactory, we are committed to continuously improving our services and offerings, and your remarks have been shared with our culinary team for consideration. We hope to have the pleasure of welcoming you back in the near future for an even more enjoyable stay. Warm regards

Great location right by the beach. Pretty rooms.

Tripadvisor 评级 5.0/5

Aysha T 经 TripAdvisor 认证的评论

This is a pretty place with friendly and helpful staff. The rooms are comfortable and have good views. I loved the location because you could walk across the street and right out on to the beach. I took a long evening stroll on the beach and watched the sun set. There is a nice little place to eat withing walking distance. There are shops and places to change money close by. It has a really good breakfast, too. I truly enjoyed my stay here. I would absolutely come back and stay at this hotel.

Dear Ayshat, Thank you so much for your kind words and for taking the time to share your experience at Hôtel Le Médina Essaouira. We are delighted to hear that you enjoyed your stay, from our comfortable rooms and convenient location to the beautiful beach just steps away. It’s wonderful to know that you had the chance to take a relaxing evening stroll and experience the stunning sunset. We’re also pleased that you appreciated our breakfast and the nearby amenities. Your compliments about our friendly and helpful staff mean a lot to us, as we always strive to provide the best experience for our guests. We truly look forward to welcoming you back for another memorable stay in Essaouira! Best regards,

Well located Essaouira hotel

Tripadvisor 评级 4.0/5

CB42022 经 TripAdvisor 认证的评论

This is a group hotel (Accor) It has the advantage of being just outside the Medina and the fishing port. It is also on the promenade and has it's own area of beach with sun loungers , seating, restaurant and cafe. Staff very welcoming and friendly. Large standard room typical for this type of hotel. Breakfast was a buffet with lots of choice. Eggs/omelettes cooked fresh on request. Pancakes, crepes and square morrocan pancake reheated to order, presumably to do away with waiting time as they were also being made.

Thank you for sharing your appreciation. We hope to welcome you again, Sincerely yours, Medina Team

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其他网络用户评价我们的酒店

  • 592 评论 9.8/10 位置
  • 574 评论 7.7/10 房间
  • 986 评论 9.2/10 服务
  • 12 评论 6.9/10 上网
  • 393 评论 8.7/10 早餐
  • 322 评论 6.3/10 游泳池
  • 292 评论 8.2/10 舒适度
  • 289 评论 9.2/10 沙滩

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