美居艾克斯莱班马尔利奥庄园水疗酒店 4 星

客户意见评级 (ALL 评级) 4.4/5 1,547 评论

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美居艾克斯莱班马尔利奥庄园水疗酒店 - Image 1
美居艾克斯莱班马尔利奥庄园水疗酒店 - Image 2
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美居艾克斯莱班马尔利奥庄园水疗酒店 - Image 4
111 avenue de marlioz, CS 50146, 73100 艾克斯莱班, 法国

描述

酒店其他优惠

  • 酒店餐厅位于树木繁茂的公园中央，公园占地 10 公顷（24.7 英亩）

  • Domaine de Marlioz 温泉浴场

  • 含 Nuxe 水疗中心使用权（水疗中心营业至晚上 10 点，限 16 岁以上客人使用）

  • 面积 700 平方米（7535 平方英尺）的空间，适合参加所有活动

  • 酒店靠近布尔歇湖湖滨

我们的客房

酒店位置

美居艾克斯莱班马尔利奥庄园水疗酒店

111 avenue de marlioz, CS 50146
73100 艾克斯莱班
法国

GPS:45.675564, 5.909185

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 欢迎宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  1,547 评论

TripAdvisor 评级  4.0/5  240 评论

Would not return to this hotel and probably would not book another mercure hotel.

Tripadvisor 评级 2.0/5

Phill S 经 TripAdvisor 认证的评论

Several things let this hotel down and spoilt our stay. On arrival we were charged a caution against our card which was 150% of the cost of the whole stay. We were given a voucher for a free drink, yes one free drink, what do you do sit and watch your partner drink their free drink, come on Mercure if you are going to give out free drinks make it for each adult guest in a room. The waiting staff, well the dress code was not what you would expect from a 4* hotel, jeans , white shirt and trainers! Come on we are not snobs but it would be nice to be able to tell the difference between the staff and a guest. The barman first night split both drinks when placing them on the table, we had to ask for a serviette to dry the table and glasses. The restaurant food and wine very over priced a bottle of Sauvignon 36 euros as it was poured it was split (same barman) the barman then noticed a piece of cork in the glass which was poured for tasting so he took the glass away, the glass was about 1/4 full, a new clean empty glass was then brought to the table and the wine poured, Come on mercure standard practice is “sorry sir, removal of glass and bottle and new bottle and glass brought to table” The rooms were fine laid out well the shower was a very good size, there was a problem with our bed , it appears that the beds raise to waist height for the maids to make them, ours wouldn’t go down one of the days we were there, we returned to the maid trying to get the bed to go down and lock into place, we tried to help her but the maintenance man had to be sent for so we went down to the bar to have a drink and keep out of the way for a bit , on out return the maid was still in the hallway and she apologised for the problem and said the bed was fixed, which it was. If we were to praise the hotel for anything it would be the maid, she was excellent our room was always spotless , she was always polite and the apology from her for the bed was more than what we got from the reception staff who must have been aware of the issue. There was another problem with our room which maybe would not affect everyone but the conduit for the air conditioner in the downstairs bar area went through the room near the bed and one of our party had to buy earplugs because of the noise. In all this hotel was a disappointment to us and has put us off booking another mercure hotel.

Comfortable rooms, excellent food

Tripadvisor 评级 4.0/5

DMadoc Couples - 经 TripAdvisor 认证的评论

I had a one night stay and had a very spacious room with a balcony, which was comfortable and well equipped. The restaurant was excellent, extremely good value for the high quality of the food. Buffet breakfast also was very good. Staff were friendly. Spacious grounds in a good location and it all added up to an enjoyable visit. The guest wifi needs improving.

Dear DMadoc, Thank you very much for your comment. Feel free to come back ! Regards, Domaine de Marlioz Team

It should be a 3-star

Tripadvisor 评级 3.0/5

bluchrys 家庭住宿 - 经 TripAdvisor 认证的评论

Very disappointing experience with a 4-star hotel. Not family friendly. Lots of waiting time for the room to be ready on arrival. Waited 45minutes for it. The swimming pool is not for 16 and below. It is ridiculous. We were advised to go to the pool at Ibis next door. Requested an extra bed and baby bed but end up receptionist telling me there is no space in the room. It is a really spacious room I would say. Please put in some effort into your attention to customers. The double shower should be a fantastic experience but ended up à flooding bathroom. No shower curtain, water cannot be drained quickly as both are in use. Lack of division between the wet and dry shower area. (Asked for shower curtain but there was none. Then why is there a pole?) Massage was very average but pricy. 60€ for 30minutes which I was to to wait. Which took me 12minutes late to start. Lots and lots of waiting time in this hotel by the time we step in. Waited long to have a room. Waited long to have massage session started. Waited long for food in restaurant. (Please refer to my comment into Restaurant bioz) Mini gym, highly restricted swimming pool, water leaking shower. We are here for a lovely holiday but loads of time taken up just to wait things to happen. Won’t be returning at all.

Very comfortable

Tripadvisor 评级 4.0/5

JMNZug 家庭住宿 - 经 TripAdvisor 认证的评论

Stayed here one night. Privilege rooms were spacious and comfortable. Bed very luxurious. Breakfast was OK, without being special. Restaurant is overpriced for what it is for dinner and the service was mixed, waitress very friendly and helpful, but the impression was of understaffing.

One of the nicest Mercure we've been to

Tripadvisor 评级 4.0/5

Sugarplumcici 经 TripAdvisor 认证的评论

Nestled amongst the rolling green hills of Domaine de Marlioz, the environment couldn't be more tranquil. The interior design is cosy and modern. The location is both its blessing and its curse though - my husband had a race in the nearby area during our stay and took the car, which meant I had to walk 20 minutes to town. It was all a bit far from any action. We loved our second floor Privilege room that looks out to the nature. The room itself looks newly renovated, is spacious and very clean. I think it was the first time that we had a double shower in a hotel room - what a luxury! The bed is so soft and dreamy. Fast and reliable wifi. The spa (which consists of an indoor pool, jacuzzi and a heated outdoor pool, hammam was closed due to covid) is a nice addition though I wouldn't stay here specifically for it. Most guests are couples chilling in the spa areas so it's pretty quiet. No sight of kids anywhere. I had a body treatment which was nice but not exceptionally so. Breakfast was good with a wide variety of hot and cold items. The hotel and staff have made huge efforts to implement all the right sanitary measures so we felt quite safe. We had a lovely stay but next time I'd probably opt for a hotel in town.

Dear Guest, Thank you very much for your comment ! Regards, The Domaine de Marlioz Team

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其他网络用户评价我们的酒店

  • 292 评论 8.9/10 位置
  • 782 评论 7.2/10 房间
  • 772 评论 8.2/10 服务
  • 472 评论 8/10 舒适度
  • 455 评论 6.6/10 运动休闲
  • 334 评论 8.3/10 早餐
  • 234 评论 7.2/10 清洁度

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