Mercure Hotel Hamm 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.4/5 893 件のレビュー

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説明

ホテルのその他の情報

  • E-charging stations available

  • Free WiFi

  • Sauna and fitness center

  • Central location to train station and walking zone, both within a 3-min.

  • 10 meeting facilitieswith daylight for up to 300 people

当ホテルの客室

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ホテル所在地

Mercure Hotel Hamm

Neue Bahnhofstr. 3
59065 HAMM
Germany

GPS:51.67845, 7.813071

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

RESTAURANT

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.4/5  893 件のレビュー

トリップアドバイザーの評価  4.0/5  457 件のレビュー

Convenient place to stay en route from UK to Denmark

トリップアドバイザーの評価 5.0/5

Jephson Couples - トリップアドバイザー認証口コミ

Comfortable rooms, good bar and restaurant and underground parking make this an ideal stop-over. Stayed here on the way to Denmark and on the return journey to the UK. The breakfast offering is absolutely superb and full marks to the staff who quickly clear tables and replenish the buffet. An extra coffee machine wouldn’t go amiss. It can be a long wait at busy periods. Great fan of the Accor brand.

6 stars customer service

トリップアドバイザーの評価 5.0/5

medasilva33 ファミリー - トリップアドバイザー認証口コミ

We book the hotel last second on All Accor app and arrived very late but got fantastic customer service. Thank you for welcoming us with excellent smiles and our children with a little gifts. Also morning team were fantastic. Great breakfast

not so friendly

トリップアドバイザーの評価 2.0/5

Naeemdrones ビジネス - トリップアドバイザー認証口コミ

I have stayed in Feb 2022 there with my family for 6 nights, the hotel is old and the team is not so friendly, on the check-out day I asked the reception to check out at 12:30 instead of 12:00 and they refused. staying 6 nights and they did not allow me 30 minutes!!!! in General, they are not friendly compared to all other hotels in Germany or any other country in Europe

Very friendly staff

トリップアドバイザーの評価 4.0/5

tahrev ビジネス - トリップアドバイザー認証口コミ

+Staff very friendly, excellent bar with restaurant where guests can also watch SKY TV. Very good breakfast with varieties. Central location. Affordable parking 5€/night - Structure is old and carpets don’t always look good.

Rude

トリップアドバイザーの評価 3.0/5

Arran W ビジネス - トリップアドバイザー認証口コミ

I am currently staying in this hotel with work and for around the 5th time in less than 2 months. I don't normally have an issue but this time im having trouble with the poor WiFi connection, which I can deal with. However what I'm writing about even though it's 2020 and WiFi should reach all rooms is the rudeness of staff at the hotel. I popped to reception to ask about the WiFi as I couldn't connect anywhere and the abrupt answer I got was "well it works here". I explained it didn't work on my floor and the lady just looked at me. It may have been a little less annoying to me if she may e had a hint of a smile, but it didn't seem that was going to happen. If you're working in a customer facing role step one is master a smile!

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 397 件のレビュー 8.8/10 ロケーション
  • 834 件のレビュー 6.1/10 客室
  • 695 件のレビュー 9.3/10 サービス
  • 8 件のレビュー 9.1/10 インターネット
  • 585 件のレビュー 8.8/10 朝食
  • 394 件のレビュー 6.2/10 快適さ
  • 303 件のレビュー 6.5/10 清潔さ
  • 213 件のレビュー 4.5/10 雰囲気

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