Mercure Nelspruit Hotel 3 звезды

Name: Mercure Nelspruit Hotel, Hotel in South Africa - ALL
Address: Corner N4 & Graniet Street, PO Box 1556, Nelspruit, NELSPRUIT, 1200, ZA
Telephone: +27137414222
Rating: 3.9

Примечание: отзывы клиентов (Рейтинг ALL) 3.9/5 Отзывов: 440

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Corner N4 & Graniet Street, PO Box 1556, Nelspruit, 1200 NELSPRUIT, South Africa

Mercure Nelspruit Hotel

Отель для путешественников, которым нужны местные и необычные впечатления

The Mercure Nelspruit Hotel is situated on the edge of the Kruger National Park. The hotel offers 102 spacious and comfortable suites with modern amenities and access to wi-fi. The suites come with a kitchenette, living room, bathroom with shower and bath tub. For professionals, the hotel has 5 meeting rooms for professional events or conference. Enjoy a relaxing time next to our swimming pool with a cocktail from the bar. The restaurant offers all-you-can-eat breakfast buffet and South African cuisine.

The Mercure Nelspruit is ideally situated for guests to explore the Kruger National Park, known for the diverse wildlife and vegetation. The location is surrounded by beautiful nature including the Lowveld National Botanical Garden 10 minutes away. The hotel is situated 30 minutes away from the Kruger Mpumalanga International Airport. Other attractions like Pilgrim's Rest and Sudwala Caves are a short drive away. For white river rafting lovers, the Blyde River Canyon is an hour from the hotel.

The ideal location for access to the Kruger National Park, known for exceptional wildlife, birdlife and vegetation. You could also explore and visit the historical attractions of Pilgrim's Rest, Blyde River Canyon, God's Window and Sudwala Caves.

Mercure Nelspruit is an excellent mid-range choice of self-catering accommodation for corporate and leisure guests, offering unlimited Wi-Fi. Suitable for short or long stay guests and walking distance to shopping centre

Casper Mare Управление отелем

Особенности отеля

Free WiFi
Self Catering apartments
Walking distance to shopping centre
5 conference rooms. Main conference can cater for 100 guests

Наши номера

Заезд напр: 13/05/2025

Выезд напр: 13/05/2025

Номер 1

Взрослые

Ребенок дети

Карта лояльности или постоянного клиента Номер карты из 16 цифр

Специальный код

Деловые путешественники с контрактом Код клиента (SC, AS...)

Код доступа 10 символов

Номер

Standard Room with 2 single beds

2 чел. максимум
40 m² / 430 sq ft

Постель 2 x Односпальные кровати
Номер для людей с ограниченными возможностями

Номер

Standard Room Non Smoking Room with 2 single beds, closer to swimming pool

2 чел. максимум
40 m² / 430 sq ft

Постель 1 x Односпальные кровати

Номер

Deluxe Room with 1 double bed

2 чел. максимум
40 m² / 430 sq ft

Постель 1 x Двуспальные кровати

Номер

Deluxe Room with 1 Kingsize double bed, with Balcony

2 чел. максимум
40 m² / 430 sq ft

Постель 1 x Большие двуспальные кровати

Расположение отеля

Mercure Nelspruit Hotel

Corner N4 & Graniet Street, PO Box 1556, Nelspruit
1200 NELSPRUIT
South Africa

GPS:-25.467319, 30.956833

+27 13 741 4222

+27 13 741 4290

REPTILE PARK

Amusement park

Доступ: 6 km / 3.73 mi 10 min drive

Шатл

Шатл по запросу

BOTANICAL GARDEN

Botanical gardens

Доступ: 7 km / 4.35 mi 10 min drive

Шатл

Шатл по запросу

EMNOTWENI CASINO

Casino

Доступ: 8 km / 4.97 mi 10 min drive

CHIMPANZEE EDEN

Tourist attraction

Доступ: 20 km / 12.43 mi 25 min drive

KAAPSCHEHOOP

Historic monument

Доступ: 25 km / 15.54 mi 30 min drive

BARNYARD THEATRE

Entertainment/theatre district

Доступ: 35 km / 21.75 mi 40 min drive

KRUGER NAT. PARK

Tourist attraction

Доступ: 55 km / 34.18 mi 1 hrs drive

SHANGAAN VILLAGE

Tourist attraction

Доступ: 60 km / 37.29 mi

ELEPHANT SANCTUARY

Tourist attraction

Доступ: 65 km / 40.39 mi

AERIAL CABLE TRAIL

Tourist attraction

Доступ: 65 km / 40.39 mi

SUDWALA CAVES

Tourist attraction

Доступ: 85 km / 52.82 mi

Шатл

Шатл по запросу

HOEDSPRUIT ESC

Tourist attraction

Доступ: 90 km / 55.93 mi

PILGRIM'S REST

Historic monument

Доступ: 150 km / 93.21 mi

Шатл

Шатл по запросу

Ilanga Mall

Shopping centre/mall

Доступ: 2 km / 1.243 mi 1 min walk

RIVERSIDE MALL

Shopping centre/mall

Доступ: 8 km / 4.97 mi 10 min drive

Шатл

2.89 € 60 ZAR

Шатл по запросу

Гостиничные услуги

Регистрация заезда с 14:00 - Регистрация выезда до 11:00

При отеле

Бассейн
Парковка
Трансфер
Ресторан
Доступ на инвалидном кресле
Фитнес-центр
Wi-Fi
Кондиционер
Завтрак
Бар
Помещения для деловых встреч
Обслуживание в номере

MERCURE

The Mercure Hotel Nelspruit invites you to experience our somptuous South African breakfast , A la Carte regional specialities and Theme Buffets. Our Head Chef and his team are passionate and want to ensure you have an all round local experience.

Конференции и мероприятия

Количество конференц-залов: 5
Площадь самой большой комнаты: 140 m² / 1506.946 sq ft
Максимальное количество мест: 100
Максимальная вместимость банкетов: 60

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL 3.9/5 Отзывов: 440

Рейтинг TripAdvisor 3.3/5 Отзывов: 334

Never book a function at this venue!

EdaLowvelder 04.12.2023 Реальные отзывы TripAdvisor

We booked a yearend function at the hotel, paid a deposit and confirmed numerous times if everything is in order. Unfortunately on arrival nothing was prepared and they did not expect us. Poor excuses and no managers that even came to apologise for the poor and non-existing service. Will never go there again! We went just across the road to The Capital and were welcomed with professionalism and excellent service!

Worst hotel experience at Mercury's Nelspruit!

Dolce B 18.04.2023 Реальные отзывы TripAdvisor

The appearance of the hotel has deteriorated, the receptionists don't wear any uniform or identification, there were rowdy guests who fought all night causing us loss of sleep. Bathrooms are filthy including the inner part of the toilets that don't get scrubbex nor the baths or showers with broken and rusted doors. The mini fridge has pain falling apart andis rusted, the cupboard doors are broken and sofas are colorless and they dink as you sit, the pillow cases are old and it's clear the furniture, curtains etc have not been replaced since this hotel opened. Save yourself the trouble and don't stay here if you like quality, peace of mind and safety.

Dear Dolceb2023, Thank you for taking the time to tell us about your experience at the Mercure Nelspruit. I am so sorry for us not living up to your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future as we are working hard to improve our property. Sincerely, Pierre Meintjes General Manager Mercure Nelspruit

The money you pay is not worth the experience! Mercure hotel Nelspruit! is the ghetto

Sightseer55764554347 08.04.2023 Реальные отзывы TripAdvisor

We stayed at Mercure Nelspruit from 7-8 April 2023 and we got no sleep! The following upset us: 1. Receptionist could not find our booking that was done through Bookings.com. 2. We got a room at the top and the bath was filthy and full of stains,the side of the hanging towels had dirt marks so we went back to reception and politely asked for another room. 3. The new room was now on the ground floor and it had a dirty toilet with black things on the inside, the mini fridge was broken with cracks and paint falling apart. 4. The light in the room is filled with dirt and dead bugs the sofa is old and colorless, the pillows and throws are ancient, probably never replaced since purchase. 5. There were people in the upper room loud, playing music, banging the varanda door, arguing and fighting, I tell you we felt so unsafe, I did not get any sleep. 6. People stay in the pool for as long as they like untill late night, there's just no control. 7. The shower is filthy in appearance, the door doesn't is old, broken and rusted. 8. The main door into the room had a broken handle on the inside, no lock to keep my family safe and the bed bottom was dirty and the pillows dusty. 8. No face cloths provided. I honestly don't know how this facility can be graded 3 stars by the tourism grading council because they need to go and remove those stars from this facility. The place is falling apart and what you see on the site is not what it looks like in reality, the pictures posted are old and they don't show the new reality of the hotel, right at the reception the painting of the building is falling apart and the situation is the throughout the facilities. I've stayed at this hotel multiple times, if I ever thought of going to Nelspruit Mercure was always my first choice, but I am surprised by the bad service I and my family got, I never thought that the quality of the service would degrade this much it is unbelievable.

Dear Sightseer55764554347, Thank you for taking the time to tell us about your experience at the Mercure Nelspruit. I am so sorry for us not living up to your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future as we are working hard to improve our property. Sincerely, Pierre Meintjes General Manager Mercure Nelspruit

Could not sleep guests Noise

TboseMa Couples - 14.10.2022 Реальные отзывы TripAdvisor

If you looking for a peaceful weekend get away this place is not the place. My fiancee booked for us a weekend get away for my birthday at Mercure. It's Friday night 23:47pm 14/10/2022 as I m writing this review, and we trying to sleep and there is people outside taking loud, room next door, car hooting and revving, and we have already phoned reception twice and the noise continues. What is annoying is that when we checked-in we did explain to the reception that we don't need noise, we just want to relax, but they still checked in next to us people who are busy making up and down the stairs during the night, talking and laughing. They have other room that are not occupied for the weekend, they should have at least respected our request. 0:10am Now it's midnight I have already phoned reception more than 5 times and now they say that they gonna move us to another room, midnight. What a ruin birthday. Is like we didn't pay for this night, the way we have been treated.

Classificação "fraca"...

629filipeg Семьи - 31.08.2022 Реальные отзывы TripAdvisor

Os quartos precisam de uma boa remodelação. Bem localizado, bem ao lado do iLanga Mall, a disposição dos "apartamentos" é fenomenal, mas todo o interior é "antigo, gasto e/ou estragado". Já não ia lá há alguns anos, desde antes da pandemia, mas o novo hotel que existe bem ao lado começou a despertar-me a curiosidade para próximas deslocações. Torneiras com dificuldade de operação, o autoclismo com deficiência (que eu mesmo arranjei), cortinas e roupa de cama com manchas antigas, etc... Precisa de mais cuidado, renovação e publicidade depois, para reconquistar os antigos clientes e atrair novos. A localização é excelente, para quem "vai às compras", por exemplo.

Exmo Senhor 629filipeg, Agradecemos ter-nos dedicado o seu tempo para nos escrever no seguimento da sua estada no Mercure Nelspruit. Lamentamos que a prestação de serviço não tenha estado à altura das suas expectativas, pelo facto queira aceitar as nossas sinceras desculpas. Os hotéis Mercure desejam sempre prestar a melhor qualidade de serviço nas suas estadas ; por consequente, a sua opinião é para nós fundamental. Asseguramos-lhe que serão tomadas as medidas necessárias com vista à melhoria da qualidade das prestações que nos referiu. Mais uma vez, agradecemos os seus comentários e esperamos reconquistar a sua confiança aquando de uma próxima estada. Na expectativa de o acolher brevemente, queira aceitar os nossos melhores cumprimentos Pierre Meintjes General Manager Mercure Nelspruit

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Рейтинг интернет-пользователей

Другие интернет-пользователи оценили наш отель

118 Отзывов 9/10 Расположение
250 Отзывов 3.9/10 Номер
188 Отзывов 8.2/10 Сервис
20 Отзывов 3.2/10 Интернет
111 Отзывов 4.1/10 Чистота
109 Отзывов 4/10 Комфорт
63 Отзывов 3.1/10 Атмосфера
59 Отзывов 3/10 Еда

13 Отзывов 9.2/10 Расположение
55 Отзывов 3.3/10 Номер
59 Отзывов 8.1/10 Сервис
7 Отзывов 2.8/10 Интернет
31 Отзывов 3/10 Еда
28 Отзывов 3.6/10 Чистота
25 Отзывов 3.8/10 Комфорт
16 Отзывов 5.7/10 Завтрак

14 Отзывов 9.3/10 Расположение
21 Отзывов 3.5/10 Номер
18 Отзывов 8.5/10 Сервис
12 Отзывов 3.9/10 Чистота
7 Отзывов 2.8/10 Удобства
6 Отзывов 4/10 Комфорт

16 Отзывов 3.6/10 Номер
21 Отзывов 8/10 Сервис
12 Отзывов 4/10 Комфорт
9 Отзывов 4.8/10 Чистота
8 Отзывов 3.1/10 Атмосфера

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