费城索菲特酒店 4.5 星

客户意见评级 (ALL 评级) 4.4/5 3,064 评论

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120 South 17Th Street, 19103 费城, 美国

描述

酒店其他优惠

这家精致的市区酒店位置便利，坐落在利顿豪斯广场繁华的购物和餐饮区。您可探索附近的艺术和文化展览，包括巴恩斯基金会和费城艺术博物馆。

我们的客房

酒店位置

费城索菲特酒店

120 South 17Th Street
19103 费城
美国

GPS:39.95078, -75.168998

电话
传真 +1 215-564-7459

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.4/5  3,064 评论

TripAdvisor 评级  4.5/5  4,579 评论

卓越奖 2024

Wonderful space for our conference!

Tripadvisor 评级 5.0/5

Helen_PHLAirportArt 商务住宿 - 经 TripAdvisor 认证的评论

I did not stay overnight, but attended a 3-day conference. The hotel was immaculate and beautiful and the meeting rooms were well-equipped for our groups needs. The service staff was also very attentive, yet unobtrusive. Would definitely recommend Sofitel to anyone looking to host a business affair.

Bonjour Helen_PHLAirportArt , We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre Jotterand General Manager

Thank for your KIndness

Tripadvisor 评级 4.0/5

JohnF553 商务住宿 - 经 TripAdvisor 认证的评论

This was my wife and my 2nd time. We had a great time and will be coming back. We had a business meeting the next morning and we suggested that our guests meet us for breakfast, as we told our friends you had a "Killer Buffet" My wife and one guest had the buffet and it was wonderful. The other guest and I ordered Eggs Benedict from the menu. It was the most miserable eggs Benedict I had ever had, a few small pieces of dry ham on burnt with two eggs not separated, without any Hollandaise sauce. I write this because we Love your hotel and the staff is kind and helpful, They make us feel at home.and welcomed. We will be back. Next time I'll stick with the Buffet. I hop[e this helps.

Bonjour JohnF553, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Pierre Jotterand General Manager

Sofitel Stay

Tripadvisor 评级 4.0/5

valeriex0x0 Couples - 经 TripAdvisor 认证的评论

The hotel is absolutely beautiful, the rooms are lovely. We asked for a view on a high floor and replaced on the 12th floor, but the view was of rooftops of buildings that are not lit up at night. I also loved the bar, but it needs to be more women friendly. There is nowhere to hang my purse while sitting at the bar so I had to keep it on my lap and it kept falling down. Hooks should be placed below the bar for women to hang their purses. Aside from those two things everything was wonderful.

Bonjour valeriex0x0 , We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre Jotterand General Manager

Team members provide bespoke service

Tripadvisor 评级 5.0/5

Carrie M 经 TripAdvisor 认证的评论

The staff at the Sofitel Philadelphia are uniformly welcoming, accommodating and engaging. Janessa (front desk) and Ivan (concierge) have distinguished themselves above and beyond their already wonderful colleagues. The most recent example of their bespoke service is their purchasing me a memory foam pillow for my stay and storing it for my frequent returns. I slept more deeply this most recent trip and I anticipate our return visits.

Bonjour carriemO432OEC , We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre Jotterand General Manager

Good but Not Truly Great

Tripadvisor 评级 4.0/5

SanFranciscoGuy634 Couples - 经 TripAdvisor 认证的评论

Comfortable room but work-table is a "high top" with high chairs - trendy but not comfortable Beware of the "urban experience fee" that will appear automatically on your bill. It's a "resort charge" that is effectively a room charge add-on that cannot be declined. Staff - mostly friendly but the faux-French affect can wear a bit thin particularly if you know French yourself. Staff could use a bit more training that the guest is the point not "how we at this hotel do things." Good breakfast. Great location for walking but very challenging location for traffic and parking. Skip the car. Arrive by Uber or Taxi.

Bonjour SanFranciscoGuy , We very much appreciate your comments regarding your stay at the Sofitel Philadelphia at Rittenhouse Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Pierre Jotterand General Manager

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 819 评论 9.3/10 位置
  • 1,619 评论 7.5/10 房间
  • 1,712 评论 8.5/10 服务
  • 19 评论 3.8/10 上网
  • 568 评论 6/10 清洁度
  • 217 评论 6.8/10 早餐
  • 204 评论 7.8/10 酒吧和饮品
  • 9 评论 10/10 可持续性

支持方 Trustyou

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。