ibis budget Марсель Тимон 2 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 3.8/5 Отзывов: 789

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Описание

Особенности отеля

  • Больницы CHU Timone и CHU Conception рядом

  • Stade Vélodrome, Dôme и Silo - в двух минутах ходьбы...

  • Конгресс-центр Marseille Chanot неподалеку

  • Остановки автобуса, трамвая, станция метро, прокат велосипедов и скутеров - в 2 шагах от отеля

  • Из отеля легко добраться до нац. парка Каланк и пляжей

Наши номера

Расположение отеля

ibis budget Марсель Тимон

69,Boulevard Sakakini
13005 МАРСЕЛЬ
Франция

GPS:43.295242, 5.400739

Доступ и транспорт

Гостиничные услуги

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При отеле
  • Парковка
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак

Завтрак

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Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  3.8/5  Отзывов: 789

Рейтинг TripAdvisor  3.5/5  Отзывов: 399

Awful experience

Примечание: Tripadvisor 1.0/5

railwayman2022 Couples - Реальные отзывы TripAdvisor

Well what can I say about this hotel, ibis should be ashamed to put there name to it, we've stayed in loads of hotels all over the world, and I have to say,this is the worst we've stayed at, for customer service, facilities and room. Where do I start ,I'm by nature, not a negative person. However, i work in a customer service environment and expect certain basic standards, like manners and respect that people have spent there hard earned at the place you work. We checked in at about 22.30 ,and from first impressions we thought, wtf, the fella on the desk was sitting outside, and it was like we had caused and inconvenience to him, by taking him away from his mates, we knew then that had set the standard. After about 20 minutes, we finally got to our room, it was boiling hot, put the air con on, and it was obviously that didn't work, I then decided to have a shower, well I can pea faster then that, the shower wouldn't even move up the pole,it was stuck at waste height, with water pouring out the bottom hose,the towel we were given was ripped, the sink in the room is ridiculous, the noise from the streets at night is ridiculous, would probably be OK, if you could shut the windows, and have the Air con working, but it wasn't, so we had to have the window open,otherwise we would of baked. There was no staff interaction, on any day, that's if you saw any, the hotel is called ibis budget, budget by name, budget by nature, we were charged 90 euros a night, which for me ,is not a budget price, we feel we've been ripped off, imo the hotel is worth 40 euro a night maximum, we won't be staying at any ibis hotels ever again. It is absolutely shocking, and I don't say that lightly.

No working air conditioning and non existent customer service

Примечание: Tripadvisor 1.0/5

Alistair H Семьи - Реальные отзывы TripAdvisor

Checked in for 3 night stay. Air conditioning not working in room. Asked at reception if this could be addressed. Was not fixed during 3 days and only help given was a small fan for the room. With small child in room the window could not be opened fully, so an uncomfortable stay. Was promised a fix on day one but nothing after 3 days and no reply from hotel manager to my complaint.

Бюджетное место

Примечание: отзывы клиентов 2.5/5

А. Пары - Проверенные отзывы - ALL

Достаточно чисто, но номера сильно изношены. За такие деньги в Марселе трудно найти альтернативу.

Dear Guest, Thank you for taking the time to give your review. It is always a great pleasure for us to know that our guests have appreciated our services. However, we are sorry that you did not appreciate the quality of our facilities. We take note of your comments and will not fail to take them into account. See you soon for your next stay. Sincerely yours, The Ibis Budget Timone team.

TOP Staff

Примечание: Tripadvisor 5.0/5

Rafael G Couples - Реальные отзывы TripAdvisor

Great Staff! Perfect for a couple in this amazing old city! They helped us in everything we needed! We recommend to use the metro to visit the vieux port area, its outrageous! Go to calanques, Frioul and If, you are going to love it! Dont get the city pass, its better buying single tickets. We love this magical city 👏

Not bad an option...

Примечание: Tripadvisor 4.0/5

Venture540285 Solo travel - Реальные отзывы TripAdvisor

Located rather well, has access to buses, trams and metro (500 m). The majority of services along the Ibis Budget standards. As for me I lacked only a web-corner which is a must at many Ibis and Ibis Budget hotel. It happened that my phone wa stolen in Marseille and the hotel couldn't help me with the internet access after that. Fortunately, the receptionist allowed me to make a short call to say I was safe. Thanks for that

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Другие интернет-пользователи оценили наш отель

  • 366 Отзывов 7.4/10 Расположение
  • 687 Отзывов 3.8/10 Номер
  • 523 Отзывов 8.9/10 Сервис
  • 18 Отзывов 2.6/10 Интернет
  • 485 Отзывов 2.5/10 Комфорт
  • 296 Отзывов 5/10 Чистота
  • 180 Отзывов 5.1/10 Завтрак
  • 64 Отзывов 1.7/10 Удобства

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