hotelF1 里昂索莱泽酒店 1 星

客户意见评级 (ALL 评级) 3.3/5 702 评论

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描述

酒店其他优惠

  • 热情友好的团队

  • 全天候营业的接待处

  • 酒店环境安静,且刚翻新不久

  • 带视频监控的安全停车场

  • 以获得认证

我们的客房

酒店位置

hotelF1 里昂索莱泽酒店

RN 12, Le Rieux
69360 索莱泽
法国

GPS:45.637695, 4.823685

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 欢迎宠物
  • 无限网络
  • 早餐

早餐

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.3/5  702 评论

TripAdvisor 评级  2.0/5  83 评论

Horrible experience !!!!!

Tripadvisor 评级 1.0/5

Schieller B 家庭住宿 - 经 TripAdvisor 认证的评论

I am personally shocked! Save your money and just don't! Everything was horrible! The experience was a total disappointment ! Family friendly is a cruel joke! The bathrooms are on the floor, they are dirty!!! the smell lingers ...the room, you can't call it a room is very small, dirty, no AC!!!! , the window must stay open at all times other ways you are going to die fron how hot it is . I just don't recommend it !!! Very noisy, and the staff are completely rude ! It was a horrible experience and NEVER AGAIN!

Disappointed with Accor’s Customer Service

Tripadvisor 评级 1.0/5

791firasa 经 TripAdvisor 认证的评论

I’ve been a loyal customer of Accor hotels, staying with them weekly for the past three years. Recently, I made a reservation by mistake in this hotel and called their customer service within ten minutes to request a cancellation. Despite explaining the situation, I was told that only the manager could cancel it, and he was on vacation. I was advised to email him, which I did, but received no response. When I followed up with Accor’s customer care, they reviewed my case but refused to cancel the reservation, citing their non-refundable policy. I understand policies, but given my loyalty and the promptness of my request, I expected better support. Ignoring emails from loyal customers is not in line with the service standards I’ve come to expect from Accor. This experience has been disappointing, and I’m sharing this to highlight how even loyal customers can be left feeling unsupported.

Terrible place to stay

Tripadvisor 评级 1.0/5

Andy G Friends getaway - 经 TripAdvisor 认证的评论

The bedrooms stink of smoke. The beds stink like smoke. The corridors stink of smoke. All patrons are allowed to smoke. It's between a motorway and trainline therefore extremely noisy. There were several people at the entrance of the hotel taking drugs. Did not feel safe at this hotel. Very bad. Do not use.

AVOID!!

Tripadvisor 评级 1.0/5

sassykins95 Couples - 经 TripAdvisor 认证的评论

If I could give no stars to this place then I would 100%. Please please please for the sake of your safety avoid this place. My boyfriend and I were going to stay here just before we crossed the French border and as soon as we turned up we wanted to leave. The area was absolutely filthy with litter all over the car park and children running about everywhere and hanging out of windows. Not being over dramatic at all, we felt like we had driven into a township. Not wanting to leave our car in fear of it being broken into, we went into reception to cancel our booking as we were going to stay at another hotel. We were waiting for 5 minutes before someone came to the desk who didn't speak a word of English which should be a requirement at a hostel or hotel or whatever this place was. After struggling with Google Translate we managed to cancel and went on our way. I know the room was only £30 and we shouldn't have expected much but this was a whole other level of low. Save your money and don't bother.

What can I say the less said the better probably - AVOID

Tripadvisor 评级 1.0/5

mars1873 Friends getaway - 经 TripAdvisor 认证的评论

Absolutely appalling hotel!! Train track right behind it. Train goes past and the hotel shakes. The hotel is also seemingly home to refugees placed here at the expense of the French tax payer! Absolute dingy dump of a place. In what appears to be a dodgy area too as its surrounded by high fencing and gates just so you can get the compound feel like you would if you where staying in a "hotel" in East Timor.

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其他网络用户评价我们的酒店

  • 258 评论 6.5/10 位置
  • 693 评论 3.9/10 房间
  • 442 评论 8.1/10 服务
  • 7 评论 3.6/10 上网
  • 416 评论 2.4/10 舒适度
  • 378 评论 4.6/10 清洁度
  • 141 评论 3.9/10 早餐
  • 94 评论 2.8/10 设施

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