hotelF1 Lyon Solaize 1 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 3.0/5 530 件のレビュー

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RN 12, Le Rieux, 69360 SOLAIZE, フランス

説明

ホテルのその他の情報

  • A friendly and very welcoming team

  • 24/7 reception desk

  • Quiet recently renovated hotel

  • Secure parking with video surveillance

  • Certified

当ホテルの客室

ホテル所在地

hotelF1 Lyon Solaize

RN 12, Le Rieux
69360 SOLAIZE
フランス

GPS:45.637695, 4.823685

電話番号
ファックス +33 4 78 02 86 05

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • Wifi
  • 朝食

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  3.0/5  530 件のレビュー

トリップアドバイザーの評価  1.9/5  89 件のレビュー

Verry good

トリップアドバイザーの評価 5.0/5

Francisco javie... M トリップアドバイザー認証口コミ

I slept there last night with my husband and child. It was totally perfect, the room was very clean and it warmed up very quickly. There was no noise, the staff was very friendly. We will definitely come back,we have saved the Adresse in our Navi.The Preis was verry good to.

Horrible experience !!!!!

トリップアドバイザーの評価 1.0/5

Schieller B ファミリー - トリップアドバイザー認証口コミ

I am personally shocked! Save your money and just don't! Everything was horrible! The experience was a total disappointment ! Family friendly is a cruel joke! The bathrooms are on the floor, they are dirty!!! the smell lingers ...the room, you can't call it a room is very small, dirty, no AC!!!! , the window must stay open at all times other ways you are going to die fron how hot it is . I just don't recommend it !!! Very noisy, and the staff are completely rude ! It was a horrible experience and NEVER AGAIN!

Disappointed with Accor’s Customer Service

トリップアドバイザーの評価 1.0/5

791firasa トリップアドバイザー認証口コミ

I’ve been a loyal customer of Accor hotels, staying with them weekly for the past three years. Recently, I made a reservation by mistake in this hotel and called their customer service within ten minutes to request a cancellation. Despite explaining the situation, I was told that only the manager could cancel it, and he was on vacation. I was advised to email him, which I did, but received no response. When I followed up with Accor’s customer care, they reviewed my case but refused to cancel the reservation, citing their non-refundable policy. I understand policies, but given my loyalty and the promptness of my request, I expected better support. Ignoring emails from loyal customers is not in line with the service standards I’ve come to expect from Accor. This experience has been disappointing, and I’m sharing this to highlight how even loyal customers can be left feeling unsupported.

Terrible place to stay

トリップアドバイザーの評価 1.0/5

Andy G Friends getaway - トリップアドバイザー認証口コミ

The bedrooms stink of smoke. The beds stink like smoke. The corridors stink of smoke. All patrons are allowed to smoke. It's between a motorway and trainline therefore extremely noisy. There were several people at the entrance of the hotel taking drugs. Did not feel safe at this hotel. Very bad. Do not use.

AVOID!!

トリップアドバイザーの評価 1.0/5

sassykins95 Couples - トリップアドバイザー認証口コミ

If I could give no stars to this place then I would 100%. Please please please for the sake of your safety avoid this place. My boyfriend and I were going to stay here just before we crossed the French border and as soon as we turned up we wanted to leave. The area was absolutely filthy with litter all over the car park and children running about everywhere and hanging out of windows. Not being over dramatic at all, we felt like we had driven into a township. Not wanting to leave our car in fear of it being broken into, we went into reception to cancel our booking as we were going to stay at another hotel. We were waiting for 5 minutes before someone came to the desk who didn't speak a word of English which should be a requirement at a hostel or hotel or whatever this place was. After struggling with Google Translate we managed to cancel and went on our way. I know the room was only £30 and we shouldn't have expected much but this was a whole other level of low. Save your money and don't bother.

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 263 件のレビュー 6.2/10 ロケーション
  • 715 件のレビュー 3.3/10 客室
  • 437 件のレビュー 7.5/10 サービス
  • 7 件のレビュー 5/10 インターネット
  • 426 件のレビュー 2.3/10 快適さ
  • 419 件のレビュー 3.7/10 清潔さ
  • 185 件のレビュー 2.2/10 朝食
  • 98 件のレビュー 3/10 設備

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。