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Hotel Pullman Paris Centre - Bercy 4 estrelas

Classificação clientes Avis 4.5/5 11.126 comentários

Hotel ALLSAFE. Aprovado

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Quarto 1

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Como funciona?
+ 30 Serviços

Extras do hotel

  • Piscina, spa Sothys, massagens, tratamentos, sauna para uma pausa exclusiva de bem-estar

  • O bar-restaurante LIVE oferece cozinha bistronômica em um ambiente vibrante

  • Certificação ALLSAFE: recebemos você de acordo com as normas de higiene e segurança

  • Quartos conjugados para famílias

  • No coração do animado bairro de Bercy

Este hotel participa do Planet 21 e atua em favor da Hospitalidade Positiva.

Serviços no hotel e nas proximidades

Check-in a partir das 14h00

Check out até as 12h00

Serviços pagos

Serviços e informações práticas
  • Check-in on-line
  • Wi-Fi/Acesso à internet
  • Estacionamento Serviços pagos
  • Acessibilidade para pessoas com mobilidade reduzida
  • Animais de estimação permitidos Serviços pagos
  • Serviço de babá mediante solicitação Serviços pagos
  • Hotel 100% não-fumante
  • Climatizado
  • PARIS ORLY Serviços pagos
  • Idiomas falados no hotel
  • Recepção aberta 24 horas por dia
  • Check-in antecipado/Late check-out Serviços pagos
  • Lavagem a seco / Ferro de passar
  • Lojas/compras
  • Mensageiro
  • Concierge
Lazer e atividades
  • Piscina
  • Academia
  • Bem-estar
  • Serviço de babá mediante solicitação Serviços pagos
Alimentação
  • Café da manhã Serviços pagos
  • 1 Restaurante(s)
  • Serviço de quarto
Serviços de negócios
  • 35 Sala(s) de reuniões
  • Hotel de convenções
  • Web Corner em um Mac
  • Centro de negócios
  • Serviço de cópia/impressão disponível

Localização do hotel

Pullman Paris Centre - Bercy

1 rue de Libourne
75012 paris
frança

Tel: +33144673400

Fax: (+33)1/44673401

Check-in a partir das 14h00

Check out até as 12h00

  • PARIS :  24 TERROIRS DE FRANCE

  • LINE 14 COURS ST EMILION :  14 COUR ST EMILION

  • PARIS CENTRE :  PERIPHERIC BELT

  • De avião

    PARIS ORLY A 12 km / 8 milhas - Transporte pagamento

  • De avião

    ROISSY CHARLES DE GAULLE A 20 km / 12 milhas

  • De trem

    PARIS GARE DE LYON A 2 km / 1 milhas

GPS:48.831522, 2.387074

Nossas acomodações

Entre em um espaço elegante, mergulhe em uma cama aconchegante e desfrute do conforto e bem-estar do hotel Pullman Paris Centre-Bercy. Roupões de banho, chinelos, secador de cabelo e ferro de passar estão disponíveis no seu quarto.

Nossos restaurantes e bares

Bar & Restaurant LIVE

Tipo de culinária: Bistrô

Uma cozinha aberta e criativa que celebra a bistronomia, produtos locais e sazonais, clássicos revisitados em um espírito de redescoberta. Para almoço, jantar, depois do trabalho ou chá, experimente o LIVE Corner.

Suas reuniões e eventos

Nossas salas de reuniões

  • Número de salas de reuniões: 35

  • Tamanho máximo: 507

  • Capacidade máxima: 420 pessoas

  • Capacidade máxima para banquete: 360 pessoas

Saiba mais

Avaliações dos nossos hóspedes para
Pullman Paris Centre - Bercy

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL 4.5/5

11.126 comentários

Classificação no TripAdvisor 4.5/5

3.718 comentários

2021 Certificado de Excelência Trip Advisor
Certificado de excelência 2021

Convenient hotel

Classificação TripAdvisor 4.0/5

loicf906 29/09/2020 Avaliação certificada TripAdvisor

room was nice . Team member was helpful and welcoming. The room service menu is quiet disappointing. Same apply for the bar: food menu . Selection is too small .The hotel location is very accessible .

Dear loicf906, We thank you very much for this amazing review, we are glad to read that you enjoyed your stay with us:) We hope to have the pleasure to welcome you again :) Best regards, Céline -Guest Experience Manager

No recommended

Classificação TripAdvisor 1.0/5

Shereena K Couples - 06/01/2020 Avaliação certificada TripAdvisor

I would not recommend this hotel...you will receive conflicting information from the staff. Most of the staff are not friendly at all. There are better hotels than this hotel and at better locations. It is not value for money

Dear Shereena, We thank you for taking the time to share your experience following your stay with us. We are suprised to read your appreciation on our staff, they are the strengh of our hotel as the others reviews on Tripadvisor show. At Pullman, we strive to provide our guests with a high standard service, and we always try to find a solution to make our guests happy. Could you tell me more about your experience? You can contact me on h2192-qc@accor.com. Best regards, Céline - Guest Experience Manager

A lovely property with an amazing staff

Classificação TripAdvisor 5.0/5

WaltEP Solo travel - 05/01/2020 Avaliação certificada TripAdvisor

I stay at this hotel at least a couple times per year for my leisure trips to Paris. I enjoy the location, as it's far enough from the touristy center of Paris to be relaxing, yet Métro line 14 makes reaching the first a ten-minute ride. (Note: because this is an automated line, it was operating normally during the recent transit strikes.) The hotel itself is quite nice, having undergone significant renovations in the common areas over the past few years. Yet, what sets this property apart for me is the staff. They are warm, welcoming, caring, and always helpful. I see this as "my home in Paris" as a result. I know beyond any doubt that the staff will make every possible effort to assist me, no matter what my request is. In terms of the accommodations, I'd advise booking a premium room if you are able, as the view from the upper floors of the hotel toward the city is beautiful. Highly recommended!

Dear WaltEP, What a comment! We thank you so much for this amazing review! You are totally right about the location, the renovation, and the kindness of our Staff! They are working so hard to make every moment of your stay a real Pullman & Magnifique experience. We hope to welcome you soon again, Best regards, Céline - Guest Experience Manager

Back from Australia

Classificação TripAdvisor 5.0/5

Traveler210417 Solo travel - 26/12/2019 Avaliação certificada TripAdvisor

Another terrific stay @ Pullman Bercy. Merci Beaucoup to the Front Office team who were wonderfully kind & helpful to me before & during my stay - especially Lise, Julie, Dylan & Concierge. Hotel looked lovely for Christmas. I look forward to another stay.

Dear Guest, Thank you so much for your lovely words ! Please be assured that we will read it to the concerned ones :) Have a lovely end of the year, Arnaud

Pullman at Bercy

Classificação TripAdvisor 5.0/5

AFCWomble42 Solo travel - 09/11/2019 Avaliação certificada TripAdvisor

Conveniently located to the Accor Arena at Bercy, the Pullman has comfortable and well equipped rooms. The breakfast buffet is excellent and I cannot speak highly enough of the catering staff who went to a great deal of trouble to provide for my various food allergies.

Dear AFCWomble42, We thank you very much for this nice review! I share it with our Team! We hope to welcome you very soon, Best regards! Céline - Guest Experience Manager

My new Parisian friends at Pullman Bercy

Classificação TripAdvisor 5.0/5

Mehranhz Couples - 30/09/2019 Avaliação certificada TripAdvisor

Excellent hotel & wonderful loving staff which made hotel so enjoyable to stay at next to Bercy Village where you can experience the local activities among Persian & away from crazy tourists crowds... but my new friends from Pullman staff were certainly the heights and they made my trip much more enjoyable... I would like to sincerely thank Qi(Chi), Romaon & Monica to show thier sincere love, care and kindness and made us feel right at home... thank you guys for your love, respect & kindness...And see You Soon Sincerely, Mehran

Dear Mehranhz, Thank you for the review ! :) We are happy that your stay was great and went beyond your expectations ! It is always nice to read such good reviews, we sent your nice words to our teams because such positive feedbacks help them daily ! Qi, Romain, Monica and the all team are expecting you for you next trip in Paris! Sincerely yours, Céline, Guest Experience Manager

Excellent

Classificação TripAdvisor 5.0/5

Seaside60723307448 Family - 13/06/2019 Avaliação certificada TripAdvisor

Le personnel est souriant, content et serviable. C’est très agréable. Employees are relaxed and hard working and happy to serve and to help. It ‘makes A very pleasant change to many other hotels, especially parisien hotels and restaurants!

Dear Seaside60723307448, Thank you so much for your review, it is very pleasant to read and you can be assured that I will share it with all our team, they will be happy to see that you enjoyed your stay at our Hotel Pullman Paris Centre-Bercy. I hope that we will have the chance to welcome you again in the future ! Best regards. Sarah - Guest Relations.

two nigths trip to Paris

Classificação TripAdvisor 3.0/5

chrisrodrig Family - 21/04/2019 Avaliação certificada TripAdvisor

Main reason for our stay was to watch a show in the nearby Accor Arena… I write this article as a Platinum member. Arrival into Paris with our private car was fine. Parking at the hotel is very difficult, even just for check-in. Only two check-in counters were available with a view people waiting. When it was my turn, I presented my booking details as well as my platinum membership card. No greetings as a loyal member was given, as well as no upgrade. Even for the welcome drink vouchers I had to ask at the end of check-in. So the check-in experiences, compared with other Pullman hotels, was not so good. Our room was a family room with two big beds. Nice and clean perfect for our stay. I made my self a cup of tea, before we left for the show. After we came back we discovered, that the water kettle was spoilt and water was leaking all over the area. Spilling water on some of my documents and my mobile phone, luckily the phone was still working. The kettle was exchanged after we complained to the front desk, but when we returned to the room after dinner the next problem happened. Our room was without power. So I had to go back to the front desk, to ask for help again. We had to wait for 15 minutes till somebody came up to the room, just to check on some fuses, which caused the problem with the power fail. Next morning we went for breakfast around 09:30, hopping to avoid the big Chinese’s travel groups, but unfortunately they were still there. So we had to wait for a table and it was very load. Once we had a table, we discovered, that a lot of breakfast stuff was not available. For example the complete tea section was out of stock, glasses were missing at the juice section and lots of food was not available. So the breakfast experience was not very pleasant and we were looking forward to it, because we read, that Pullman has one of the best breakfasts in town. After my breakfast, I wanted to collect my tickets for a river cruise on the Sein, which I was included in my room package. Unfortunately the tickets were not ready yet and I was ask to wait another 30 minutes, before the responsible person would arrive. Of course I don’t wanted to wait again, so we left without the tickets and bought them latter on directly at the cruise company. At check-out we were reimbursed for the tickets and the room rate was reduced as well for one night to compensate the price different. This was nice of the hotel, but still I can’t believe a 4 star hotel can’t even handle a sim

Dear Chrisrodrig, Thank you so much for taking the time to write us a feedback about your stay in our hotel. We are really sorry that you did not delight your stay with us. As you said, we are not used to have such feedback about our Reception's team, that's why we have carefully read your comment. We will share this point with our staff to show that you cannot provide such services to our guests and that service need to be improved. Regarding your feedback about the room, we will also share it with our team to be more careful of the conditions of the room. Be assured that incident does not correspond to the quality that we want to provide to our guests. As you wrote to us, between 9.30 to 10am the breakfast room is regularly complete not only by chinise guest. That's why we strongly recommend to our guests to go before this time, even if we know that this is a bit early. We really hope that you will have the opportunity to come back in order to prove you that we can provide you a greater service! We wish you to have a nice day! Corentin - Guest Relations.

Super Stay

Classificação TripAdvisor 5.0/5

Wim B Couples - 04/04/2019 Avaliação certificada TripAdvisor

The best hotel in Paris! As an accor club member you are threated here with many extra's. The rooms are very clean, breakfast buffet is very various. Only good things to say and certainly worth to recommend it.

Dear Wim_Aarschot, Thank you very much for this amazing review, it is very pleasant to read that you consider our hotel as the best hotel in Paris and indeed, we try to offers extras to our club members when it is possible. We will share your feedback about the rooms and the breakfast buffet with our team and are looking forward to seeing you again. Have an excellent day ! Sarah - Guest Relations.

first visit with the new layout

Classificação TripAdvisor 4.0/5

leolayllc Solo travel - 31/12/2018 Avaliação certificada TripAdvisor

i agree with the layout changes, and tge bar area is much improved. The only negative thought is that the equiptment in the fitness area needs to be upgraded slightly. The sauna was a huge plus. Still oneof my favorite Paris hotels.

PARIS in style

Classificação TripAdvisor 5.0/5

Compass65096542257 Family - 26/12/2018 Avaliação certificada TripAdvisor

A really great hotel close to the train line and right near the Bercy Markets and shops which are really good. A little bit out of Paris central which was easy to access by rail. I recommend walking to nearby suburbs we really enjoyed that

Still not done with the renovation

Classificação TripAdvisor 2.0/5

nikolaio225 Business - 18/11/2018 Avaliação certificada TripAdvisor

I have been coming to the Pullman regularly for the past 10 years, nearly once a month, and am usually very happy. Friendly staff, efficient service, clean rooms. For the past year or so, the hotel has been renovating its lobby. Where we previously came in to an open and inviting space, we now come into a diner. Sofa groups in the lobby are replaced by ping pong tables, giving more the impression of being in a youth hostel rather than a 4* hotel. The wall are cladded with cork, probably to protect them during the refurbish. Parts of the lobby are still under construction. The room service menu, which used to be very good, is now limited to a few items (stay away from the pizza, it's a frozen pizza microwaved). I asked the clerk in the lobby when the refirbish would be done, and he answered in a year or two. If that is the case, I will leave the Pullman for the first time in ten years, and try another hotel, hoping to come back to a clean, open, inviting and luxurious lobby as it once was. First impressions are everything. It's just not good now.

Dear nikolaio225, We are truly sorry that you are disappointed by the new atmosphere in the lobby, which no longer is under construction. Tom Dixon's choice regarding materials includes cork, stainless steel, marble and leather. We are currently implementing decorative items, vegetals and lights that should create the cocooning mood you expect. Many comfortable chairs are located in the lobby, private cabins allow you to gather in more intimate areas. The playground area is a very small part of the 400m² lobby. The room service menu which you are referring to, was indeed the one that was offered while our bar was closed, which is not the case anymore. We apologize for the wrong information that you were given regarding the transformation end date and hope you will have another opportunity to discover this new place, where we are eager to welcome you. I remain at your disposal, Kind regards Axelle Xerri Guest Experience Manager

Contemporary Style

Classificação TripAdvisor 5.0/5

Charlyg12345 Family - 17/10/2018 Avaliação certificada TripAdvisor

This was our first time in Paris and this hotel was an excellent choice. The property looks even better in person than it does in the pictures. The rooms are very comfortable and the service by the whole staff and specially the concierge is excellent.As for location, we found it great. It's just one block away from a shopping center and a metro station that connects you to all the places you want to visit. We really enjoyed being able to visit all the tourist hot spots and being able to go back to our hotel and get away from all the people at the end of the day.You will not regret staying here.

Dear Charlyg12345, Thank you for using Tripadvisor to let us know about your recent experience! We are glad you felt you were at the right place for your parisian stay, and delighted that the team brought you satisfaction. We remain at your disposal and hope you will soon be our guests again, Kind regards Axelle Xerri Guest Experience Manager

P for Pullman, p for perfect!

Classificação TripAdvisor 5.0/5

1111Gerard Couples - 13/09/2018 Avaliação certificada TripAdvisor

From check-in with professional and friendly staff, to parking the car and porting our luggage to the room, just great.The room clean and very nice and comfortable. Our welcome goodies a real pleasure. Breakfast a feast with a choice of food beyond expectation. Service staff at the restaurant including the breakfast room were highly qualified and so nice we felt we were with family.Everything we needed during our say was well catered for and we will be returning to this hotel. The quality staff are certainly a reflection of a General Manager that knows what hospitality is all about. So thank you to all for a pleasant stay.Gerard

SHORT BREAK

Classificação TripAdvisor 4.0/5

garethhenry2018 Friends getaway - 28/07/2018 Avaliação certificada TripAdvisor

On the whole a very nice hotel with quiet rooms even though major refurbishment works were taking place on the ground floor. A couple of disappointments. We reported that the WC had developed a fault (water continuously running) at 09.00 but when we returned in the evening at 18.00 it was still running. A second visit to reception resulted in a quick response but why wasn't it reported by Housekeeping?. Second gripe. There was a coffee machine in the room - excellent idea. However the capsules were not replaced after the first night and after the second night the box containing tea bags, sugar etc just disappeared. No drinks that morning - very strange.

Dear Garethhenry2018, Thank you very much for your review. We are glad that you enjoyed your stay. We are indeed transforming the lobby in order to create a modern environment. We hope that you will have the opportunity to come back and to make the most of the new services. Also, we are sorry concerning the WC issue and will follow this incident. Thank you again for sharing your experience. We remain at your disposal. Camille - Guest relations

stay in Pullman Bercy

Classificação TripAdvisor 3.0/5

leolayllc Solo travel - 04/04/2018 Avaliação certificada TripAdvisor

the work on the property was a bit disappointing. As well as not being able to get a cappuccino for breakfast. The location is good, and the staff were quite help full as always. otherwise enjoyable as always.

Dear Leolayllc, Thank you very much for you comment on our property. We are sorry for the disappointement caused by the hotel transformations. However we are hoping to see you again very soon in a brand new environment. Léa Marien - Guest Relations

amazing

Classificação TripAdvisor 5.0/5

kanarie Couples - 29/01/2018 Avaliação certificada TripAdvisor

very friendly staff ,breakfast more than perfect 3 days are too short dinner like heaven room big ,every day clean sheets perfect vieuw at the seine ,quiet close by shops supermarkets restaurants, metro station

Dear kanarie, It is very sweet of you to share such a nice experience. We are glad you enjoyed your stay and would be delighted if you were back. Have a nice day, Kind regards Axelle Xerri Guest Experience Manager

Paris Stay

Classificação TripAdvisor 5.0/5

Lee487 Family - 28/12/2017 Avaliação certificada TripAdvisor

We stayed at the Pullman Bercy during our recent trip to Paris. While the hotel is not close to the major tourist destinations, there is a very convenient metro stop near the hotel. Only a 5 minute walk. Since we are a family of five, we stayed in two adjoining rooms and greatly appreciated the extra space. The hotel put a roll-away bed in the room, without being asked. We didn't need the roll away because one room had two double beds and the other had one queen. We were planning on two of our daughters sharing a bed, needless to say they were very happy that no one had to share a bed. We also decided to go with the plan that included breakfast and we are so glad we did. The breakfast was amazing. There was a wide selection of food to choose from. I was so happy to see such a large fruit selection. The fruit was also already peeled and cut. I always worry about not being able to eat healthy on a trip and as a result someone might get sick, but after seeing all the fruit varieties, I didn't need to worry. There was something for everyone. There was plenty of bread, cereal, yogurt, fresh cut deli meat, and a hot food section. We were all very happy with the breakfast and as a result we were full for most of the day.

Dear Lee487, We are glad you had such a nice stay with us. Thank you very much for your nice comment. We hope you will be back again soon with your family. Kind regards, Axelle Xerri Guest Experience Manager

Great place to stay.

Classificação TripAdvisor 5.0/5

486annekea Business - 13/12/2017 Avaliação certificada TripAdvisor

Especially Bercy is nice comparing to most of Parisian arrondissements. Food was great. The private limo hired through the Hotel is worth every €. The conference venue had all one could expect for medical professionals.

Dear 486annekea, We are glad you had the opportunity to discover our hotel, and happy your liked the neighborhood. Thank you for your post, hoping to see you soon. Kind regards Axelle Xerri Guest Experience Manager

Outstanding service and a wonderful hotel

Classificação TripAdvisor 5.0/5

WaltEP Solo travel - 14/11/2017 Avaliação certificada TripAdvisor

My trips to Paris are all about enjoying that wonderful city and the wealth of cultural options it offers. Given that, the Pullman Bercy is the kind of hotel I have come to love and look forward to returning to. The location, being on speedy line 14 of the Métro, permits quick and easy access to the heart of the city and to the well-known art museums. From Cour Saint-Emilion, it is one stop to RER C and the Orsay, three stops to Chatelet and the Pompidou or line 1 to several other well-known museums. That aside, the hotel is well-appointed and offers a range of services. the rooms are modern and comfortable. The breakfast buffet has a range of hot and cold options. But to me the most compelling reason to stay at the Pullman is the staff. The folks at reception or in the restaurant are warm, welcoming, and very helpful. Over the years I've stayed there a number of times now, and I'm greeted by name by many of the people there. It feels like a home away from home in that regard, and that makes a big difference when you travel as much as I do. I would not hesitate to recommend the Pullman to anyone heading to Paris.

Dear WaltEP, We are glad you have made our hotel your second home and we are very happy to welcome you anytime! Thank you for supporting the team, A bientôt, Axelle Xerri Guest Experience Manager

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