泰努伊汉密尔顿诺富特酒店 4 星

客户意见评级 (ALL 评级) 4.5/5 2,784 评论

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描述

酒店其他优惠

  • 河景或城市景观、无线网络、办公区、有线电视

  • 休闲大堂酒吧、健身中心、桑拿房

  • 现代风味的当地融合菜式

  • 各种可承办高效活动的多功能厅

  • 附近设有各色酒吧、咖啡厅和餐厅

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酒店位置

泰努伊汉密尔顿诺富特酒店

7 Alma Street
3244 汉密尔顿
新西兰

GPS:-37.785992, 175.282622

抵达和交通

酒店服务

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酒店内
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

RESTAURANT ON ALMA

Restaurant on Alma combines the contemporary fusion of Pacific Rim & European cuisine. With an ambient riverside location, the restaurant is the perfect spot for breakfast, lunch or dinner.

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.5/5  2,784 评论

TripAdvisor 评级  4.1/5  1,588 评论

卓越奖 2024

Def visit again

Tripadvisor 评级 5.0/5

Kris T 经 TripAdvisor 认证的评论

From the moment we arrived until the time we left, the staff were exceptionally friendly and welcoming. The property was easy to find, perfectly located, and offered the convenience of free parking right on the side. The view of the Waikato River was an unexpected bonus, adding to the overall charm. Our room was spotless, quiet, and wonderfully spacious. The beds were incredibly comfortable, and with plenty of storage available, it made our stay feel effortless and relaxing.

Excellent location & service,

Tripadvisor 评级 5.0/5

Angela B 经 TripAdvisor 认证的评论

I stayed at the Novotel Hamilton Tainui recently — great hotel overall, especially if you want to be in the heart of Hamilton. If you’re visiting Hamilton and want a reliable, well‑located hotel with good service, Novotel Tainui is a strong choice.

Lovely room but letdown by very average buffet dinner

Tripadvisor 评级 4.0/5

Culture06190583032 Couples - 经 TripAdvisor 认证的评论

Lovely room with beautiful outlook over Waikato River. Room has been recently refurbished. Great service. The real letdown was dinner. We had previously dined at the hotel restaurant earlier this year and had a great à la carte meal however when we arrived at the restaurant this stay we were told that it was buffet only on Friday and Saturday nights. The buffet was very average unfortunately.

5-Star Service & Room Freedom in a Hotel with 4-Star Logistics and a 3-Star Shell

Tripadvisor 评级 4.0/5

aspie2 Couples - 经 TripAdvisor 认证的评论

We recently stayed in Room 425 (the corner room suite) and experienced a blend of top-tier hospitality, thoughtful amenities, and a few operational hiccups that brought the rating down to four stars. Service: The service was truly outstanding. A loud disturbance from Room 422 at 1:30am on Saturday (21 June 2025) was dealt with promptly by staff after I lodged a noise complaint—turning a disruptive situation into a positive reflection of the hotel's responsiveness. On the Thursday evening before Mātāriki, the restaurant staff kindly let us enjoy the Mātāriki dinner special using our prepaid dinner package. The spare ribs entrée from the regular menu was especially good, and it was appreciated that we could take the complimentary bottled tap water back to our room. Housekeeping maintained an exceptional standard throughout our stay. One of the biggest highlights was the room’s A/V flexibility, we brought our own streaming device, and were delighted that HDMI inputs were unlocked, allowing us to project content across both in-room TV's and giving us great access to our own lighting routines (using our own lights). We were also grateful for the complimentary one-hour late checkout—thank you. Logistics (4-Star): However, a few logistical issues stood out. The lack of transparency regarding the hotel bond was frustrating. It would be helpful if this was clearly stated on the website, rather than discovered upon arrival. If it’s intended to encourage on-site purchases, well, it certainly worked. On Mātāriki morning, I attempted to step out into the courtyard between 10–11am, but the door was locked. With the lifts overwhelmed by departing guests and no stair access to reception, we were left waiting unnecessarily. Also, a quick note, the spa pool near the InBalance centre seems to have mysteriously disappeared. Last seen in 2020–2021, the staff have no knowledge of it's disappearance. The Building (3-Star): While the service shines, the building is starting to show its age. The carpets feel worn, the window seals may need checking, and the top of the curtain lets in too much light, especially with overhead courtyard lighting shining directly into the room. These are better suited to productivity than rest. A solution could involve proper curtain fittings or simply providing eye masks. The bath also appears to have a slow leak issue. Once the plug is removed—even briefly—the water slowly drains away after reinserting it. Likely a maintenance issue worth inspecting. Side Note: The room offered excellent daytime views of the Waikato River and some entertaining scenes at night, overlooking Skycity, where you’ll catch glimpses of pokies and punters lining up. If you’re browsing the photo gallery, you might just be able to guess which one is Room 425.

Great Location, But Missed Opportunities and Subpar Housekeeping During a Special Stay

Tripadvisor 评级 3.0/5

Fijiislandgal 商务住宿 - 经 TripAdvisor 认证的评论

We recently had to make a last-minute trip to Hamilton for work, which unfortunately coincided with our 20th wedding anniversary. While it wasn’t how we imagined spending such a special day, we noted the occasion both at the time of booking and again during check-in, hoping the hotel might acknowledge it in some small way. Sadly, nothing was done to mark the occasion—a real disappointment, especially from a hotel that’s part of the Accor group. The room itself was nice—the bed was clean and comfortable, and the pillows were soft. However, housekeeping was a major letdown. Upon arrival, there were no sanitary bags, toiletries, slippers, or a bathrobe in the room. I had to call housekeeping to request these on the first night. On the second day, I returned to find the bathroom still had hair on the tiles, and the room had clearly not been vacuumed. On the third day, I was still in the room when housekeeping arrived. While they made the bed and did a quick tidy-up, they again skipped vacuuming the room and bathroom. I assumed they had stepped out to fetch the vacuum, but they never returned. Eventually, I had to go out and call them back in myself. It felt like the housekeeping staff were more focused on checking tasks off a list than actually cleaning the room to a proper standard. Additionally, there was no complimentary bottled water. While I understand Accor’s commitment to sustainability, many hotels still manage to provide eco-friendly bottled water or filtered alternatives. After a long day of work and travel, this small comfort would have been appreciated. On a more positive note, the location of the hotel is great, and I do want to commend the front desk staff—they were polite, welcoming, and helpful throughout our stay. Their kindness was one of the few bright spots in an otherwise underwhelming experience. Overall, I expected more in terms of basic hospitality and cleanliness. Given the occasion and the hotel’s brand, it was disappointing that several simple opportunities to enhance our stay were missed.

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其他网络用户评价我们的酒店

  • 788 评论 8.1/10 位置
  • 1,282 评论 7.9/10 房间
  • 1,559 评论 8.8/10 服务
  • 14 评论 5.2/10 上网
  • 486 评论 7.3/10 清洁度
  • 475 评论 7.8/10 舒适度
  • 315 评论 7.9/10 早餐
  • 261 评论 5.2/10 性价比

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