圣塞瓦斯蒂安伊戈多山美居酒店 4 星

客户意见评级 (ALL 评级) 3.9/5 707 评论

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Paseo del Faro 134, HSS00345, 20008 圣塞瓦斯蒂安, 西班牙

描述

酒店其他优惠

  • 酒店获得了 SGS 的安心悦界认证

  • 乘坐缆车从市中心前来仅需 2 分钟

  • 游泳池开放时间为 2022 年 7 月 1 日至 2022 年 9 月底

  • EL TORREON 餐厅 - 了解地道的巴斯克美食

  • 免费停车

我们的客房

酒店位置

圣塞瓦斯蒂安伊戈多山美居酒店

Paseo del Faro 134, HSS00345
20008 圣塞瓦斯蒂安
西班牙

GPS:43.321766, -2.009642

电话
传真 +34 943 21 50 28

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  3.9/5  707 评论

TripAdvisor 评级  3.4/5  661 评论

Unacceptable hygiene and complete lack of customer service

Tripadvisor 评级 1.0/5

Corine G 经 TripAdvisor 认证的评论

We were shocked by the unhygienic state of our rooms: toenail clippings on the nightstand, black hairs on the floor, and even a lollipop inside a pillow. Despite reporting this immediately, the cleaning was superficial at best. We emailed the hotel three times and received no response at all. As loyal guests over four generations, we are deeply disappointed. Unacceptable hygiene and complete lack of customer service — we do not recommend this hotel.

A nice hotel severely let down by service.

Tripadvisor 评级 2.0/5

benlD5546XF 经 TripAdvisor 认证的评论

First of all I would say the hotel is really nice. It's set on the hill so you need a car and / or will regularly use the funicular to get to the beach areas. The rooms are very nice and the pool area is fantastic. The reason for my dissatisfaction is the staff. We went to the bar one night and I was stood waiting with another guest with both of us waiting for about 5 minutes whilst the bar man served someone else. An additional guest walked up to the bar and the bar man turned around and served him immediately. Either the bar man isn't good at looking at who should be next or there was a clear element of him wanting to serve his Spanish guests ahead of other hotel guests. The restaurant is expensive and for my mind not good value for money. We ordered a bottle of wine and had to request re-fills, no one keeps an eye on your glass and the staff are generally absent. The bit that really annoyed me though is we were told on arrival we hadn't paid for breakfast but could take it if we wanted and were told it was 14 Euros per person. On the last day we took breakfast and went to pay and were told it was 96 Eurors (for the 4 people). I told them that's not what we were told and had to argue for an eternity with the staff being told "it's a misunderstand so you just have to pay it" - they could have made up any price and their logic "could" still hold true. I explained it wasn't my misunderstanding and after about 20 minutes a compromise was mad but on top of other staff issues I felt it really compounded my thoughts on the hotel. It's very unlikely I'd return and I don't see this as a good example of a Mercure hotel compared to others we've stayed it.

2 days in San Sebastián

Tripadvisor 评级 2.0/5

Dominique L 经 TripAdvisor 认证的评论

Only the view No service, no shuttle for the city center and employees are not concerned. We had to ask to have what we should expect in the room

Stunning view of San Sebastián

Tripadvisor 评级 4.0/5

Annick G Friends getaway - 经 TripAdvisor 认证的评论

Ideal location with stunning over La Concha beach. Beautiful not too busy swimming sometimes interrupted by the cheering of the amusement park. Clean and spacious room with comfortable beds. Bathroom clean but slightly outdated. Breakfast overpriced for limited choice. Beter to go for w 10 mins drive and take a delicious breakfast at Somos. Parking on the spot is very practical. All and all, would recommend.

Excellent Views of San Sebastian

Tripadvisor 评级 5.0/5

Schlegelrejse 经 TripAdvisor 认证的评论

Located on a hill top on the edge of the famous La Goncha… beach, you cannot get a better view of San Sebastian and the Atlantic Ocean. Good spacious lobby (with its own certain style) and good restaurant, all with stunning views. Rooms are well-and suitably sized, some of which also have a balcony. For the best views, try to get a room with a city view and not an ocean view - for the absolute best views. Monte Igualdo also hosts a tivoli, so for the best experience try to get a room on the 4.th floor, for less noise. Very recommendable

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其他网络用户评价我们的酒店

  • 650 评论 8.1/10 位置
  • 1,314 评论 7.1/10 房间
  • 819 评论 4.7/10 服务
  • 37 评论 2.9/10 上网
  • 388 评论 5/10 食物
  • 376 评论 4.6/10 舒适度
  • 344 评论 6.2/10 早餐
  • 278 评论 2.8/10 性价比

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