Novotel Rotorua Lakeside bintang 4,5

Catatan tamu Avis (Peringkat ALL) 3.8/5 1.635 ulasan

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Novotel Rotorua Lakeside - Image 1
Novotel Rotorua Lakeside - Image 2
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Novotel Rotorua Lakeside - Image 4
Lake End, Tutanekai Street, 3010 ROTORUA, Selandia Baru

Deskripsi

Keistimewaan hotel

  • Close to bars & restaurants of Eat Streat, with its iconic heated footbath & vivid lighting

  • Complimentary access to geothermal mineral pools

  • Indoor pool, fitness centre, and hot tub

  • Light-filled restaurant with floor-to-ceiling windows - Buffet breakfast & Dinner

  • Clarke's Bar with a lake-view terrace - perfect for wine, beer or cocktails with friends

Akomodasi kami

Kamar

City View King Room with Special Access Bathroom

  • Maksimum 2 orang
  • 28 m² / 301 sq ft
  • Selimut 1 x Tempat tidur king
  • Pemandangan: Sisi kota
  • Kamar disabilitas
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Lokasi hotel

Novotel Rotorua Lakeside

Lake End, Tutanekai Street
3010 ROTORUA
Selandia Baru

GPS:-38.132935, 176.25143

Telepon
Fax +64 7 347 1888

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

ATLAS RESTAURANT

Atlas Restaurant brings the world to you with a tantalizing array of flavours. Our seasonal menus inspired by international dishes and local produce incorporate organic or gluten free combinations and healthy choice items to assist our diners wellbeing.

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Peringkat ALL  3.8/5  1.635 ulasan

Peringkat TripAdvisor  3.9/5  3.363 ulasan

Novotel Rotorua Lakeside

Catatan Tripadvisor 3.0/5

deb4511 Ulasan TripAdvisor tersertifikasi

Stayed here for the first time early January with family over from Australia. Check in time and the rooms were not ready about 45 minutes later given free drink vouchers which was a nice touch. We had two rooms on level 5 with a nice lake view. The beds are lovely had such a good nights sleep. One of the rooms was very shabby, fridge stopped working on day 2, cleaning was a hit and miss especially in the bathroom area with hairs left on the toilet. Bar was a circus, barman couldn't answer any questions at all and as he was the only one on there was a bit of a wait as he continually got interrupted by the restaurant staff coming and asking questions. Avoid the buffet dinner, for $64 pp it is not worth it, food bland and my nephew had a crab leg that was so dry the meat had turned to powder, very disappointing. For an hotel that has a big international tourist population it needs to be upgraded and some of the staff need more training.

Poor experience and very disappointed

Catatan Tripadvisor 1.0/5

Melanie T Ulasan TripAdvisor tersertifikasi

On our first night, I discovered a spider in the room and contacted the front desk. I was advised that someone would be sent up with spray; however, no one arrived. When I followed this up, I was told housekeeping did not have anything available. The overall cleanliness of the room was very poor. The carpet was heavily stained, there was mould in the bathroom, and the shower curtain was dirty. In addition, the room was very noisy, with significant noise transfer from neighbouring rooms. Several items in the room were broken or not functioning properly. The toilet roll holder fell off the wall, the bath adapter did not work, and the cupboard doors would not slide. The room was also not serviced as expected. On two separate days I had to call to request servicing, which did not occur until after 5:30pm. The pool is extremely small for a hotel of this size and can only accommodate a few guests at a time. I have emailed the hotel on two occasions to raise these issues and have received no response. While the location is convenient, this was the only positive aspect of our stay. Overall, the experience fell well below the standards expected of a Novotel property

Ok accommodations

Catatan Tripadvisor 4.0/5

I5328XMpatriklise Ulasan TripAdvisor tersertifikasi

Carpet in room dirty and worn out. Bathrooms needed updating and furniture old Hotel lobby was ok along with halls but rooms needed updating Food breakfast buffet was decent

Thank you Shawn

Catatan Tripadvisor 5.0/5

Navigator03308273638 Couples - Ulasan TripAdvisor tersertifikasi

After a long year we wanted some timebjust to relax and refresh. The blue skies and warm weather were good but nothing compared to the service we received from Shawn and the team. We extended our stay another night - a great decision. Thank you Shawn and the whole Novotel team for making our stay special.

Great location,clean comfortable room with mini fridge and coffee/tea available. Also has a clean modern bathroom. Love!

Catatan Tripadvisor 5.0/5

Stefhanie5 Ulasan TripAdvisor tersertifikasi

Great location. Downtown area,lots of restaurants and things to do. Clean secure, great pool and hot minerals. Would recommend this hotel

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.155 ulasan 9.1/10 Lokasi
  • 1.836 ulasan 5.1/10 Kamar
  • 1.320 ulasan 6.6/10 Pelayanan
  • 18 ulasan 7.3/10 Internet
  • 800 ulasan 3/10 Kebersihan
  • 667 ulasan 5.8/10 Kenyamanan
  • 494 ulasan 4.8/10 Fasilitas
  • 493 ulasan 3.2/10 Suasana

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