Mercure Chiang Mai 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.8/5 Отзывов: 191

Гарантия
лучшей цены
Mercure Chiang Mai - Image 1
Mercure Chiang Mai - Image 2
Mercure Chiang Mai - Image 3
Mercure Chiang Mai - Image 4
183 Changpuak Road, SRI POOM, MAUNG DISTRICT, 50200 CHIANG MAI, Thailand

Описание

Особенности отеля

  • Spacious and comfortable rooms with free WIFI

  • Enjoy outdoor swimming pool with panoramic views

  • Supermarket and banks services nearby, free private parking on site

  • 10 mins from Chiangmai International Airport

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Расположение отеля

Mercure Chiang Mai

183 Changpuak Road, SRI POOM, MAUNG DISTRICT
50200 CHIANG MAI
Thailand

GPS:18.802206, 98.985593

Телефон
Факс +66 53 225 505

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Можно с животными
  • Трансфер
  • Ресторан
  • Доступ на инвалидном кресле
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Помещения для деловых встреч
  • Курение на территории отеля запрещено
  • Обслуживание в номере

CITRUS

All-day dining venue featuring International buffets and all-day dining menu choices.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.8/5  Отзывов: 191

Рейтинг TripAdvisor  3.5/5  Отзывов: 1 266

Rude staff and unhygienic stay

Примечание: Tripadvisor 1.0/5

Patel2013 Реальные отзывы TripAdvisor

Dear Patel2013, Thank you for taking the time to share your feedback. We sincerely regret to learn that your experience did not meet your expectations, and we would like to extend our deepest apologies for any inconvenience you encountered during your stay. At Mercure Chiang Mai, we strive to maintain high standards of cleanliness and service, and it is disappointing to hear that we fell short in your case. Please be assured that we take your comments seriously and will address the concerns raised regarding cleanliness and service with our team to ensure immediate improvements. Additionally, we are concerned about your comments regarding our team members. Providing respectful and professional service to all our guests is a priority, and we will thoroughly review this matter to ensure the best possible experience for future guests. We appreciate your feedback and would welcome the opportunity to discuss your experience further. Please feel free to contact us directly, as we would like to better understand your concerns and see how we can make amends. Best regards, Sirisook Moore General Manager

Warmest welcome and service.

Примечание: Tripadvisor 5.0/5

windec2001 Solo travel - Реальные отзывы TripAdvisor

Dear windec2001, Thank you for your kind words and for sharing your experience with us. We are delighted to hear that you appreciated our warm welcome, excellent service, and the cleanliness of our rooms. It is also wonderful to know that our convenient location and helpful staff contributed to a pleasant stay. While our hotel maintains a classic charm, we continuously strive to enhance our facilities to ensure a comfortable and enjoyable experience for all our guests. We truly appreciate your support and look forward to welcoming you back on your next visit to Chiang Mai. Best regards, Sirisook Moore General Manager

Affordable and comfortable but outdated

Примечание: Tripadvisor 3.0/5

Will V Solo travel - Реальные отзывы TripAdvisor

Dear Will V, Thank you for taking the time to share your detailed feedback following your recent stay at Mercure Chiang Mai. We are pleased to hear that you found our hotel comfortable, well-located, and affordable, and that you enjoyed a peaceful rest without road noise. We also appreciate your constructive comments regarding areas for improvement. We understand that some aspects of our property may feel outdated, and we are continuously looking for ways to enhance our guests' experience. Regarding the thin walls and limited TV channels, we will certainly take your feedback into consideration as we work on future improvements. Additionally, we acknowledge your concern about the room locks and will review ways to improve convenience and security for our guests. We are glad that our hotel met your needs for a short and relaxing stay, and we sincerely hope to welcome you back in the future for an even better experience. Best regards, Sirisook Moore General Manager

In urgent need of renovation

Примечание: Tripadvisor 2.0/5

Eaa1947 Реальные отзывы TripAdvisor

Dear Eaa1947, Thank you for taking the time to share your feedback regarding your recent stay at Mercure Chiang Mai. We sincerely regret that your experience did not meet your expectations and appreciate your detailed comments, as they help us identify areas for improvement. We acknowledge that our property is an older establishment, and while we have made some upgrades, we understand that further renovations are needed. Your feedback on room conditions, furniture, and bathroom fittings has been noted, and we will review these concerns with our management and maintenance teams to prioritize necessary refurbishments. We are also disappointed to learn that our breakfast selection did not meet your expectations. We strive to offer a diverse menu to accommodate all dietary needs, and we apologize if this was not reflected during your visit. Your comments regarding food quality, variety, and temperature will be shared with our culinary team to ensure improvements are made. Regarding fitness facilities, we regret that we do not currently have a dedicated fitness center, but we appreciate this valuable input and will take it into consideration for future enhancements. We truly appreciate your honest feedback and regret that your experience fell short of what you expected from a Mercure hotel. We hope to have the opportunity to welcome you again in the future, should you choose to give us another chance. Please do not hesitate to contact us directly if we can assist you in any way. Best regards, Sirisook Moore General Manager

Sleepless in Chiang Mai

Примечание: Tripadvisor 3.0/5

phillipn769 Solo travel - Реальные отзывы TripAdvisor

Dear Phil N, Thank you for taking the time to share your detailed feedback regarding your recent stay at Mercure Chiang Mai. We are truly sorry to learn that this visit did not meet the standards of your previous experiences, and we appreciate your loyalty to our property. We regret that the room allocation and the housekeeping schedule caused inconvenience during your stay. The situation with the connecting room and the associated noise, as well as the misunderstanding regarding your housekeeping preferences, should not have occurred. We will ensure that our team receives further training to better understand and accommodate guest requests, particularly for regular visitors such as yourself. Regarding the broken power outlet, we apologize for the oversight and will have our maintenance team address this issue promptly. We are also reviewing our restaurant service to improve communication and food quality, as we strive to provide a better dining experience. We appreciate your candid feedback on areas where we can improve, including the pool, and will take this into consideration for future upgrades. Your comments are valuable in helping us better serve you and all our guests. We sincerely hope you will give us another chance to provide you with the restful and pleasant experience you have come to expect from Mercure Chiang Mai. Please feel free to reach out to us directly for any assistance with your next booking. Warm regards, Sirisook Moore General Manager

В сотрудничестве с TripAdvisor

Другие интернет-пользователи оценили наш отель

  • 277 Отзывов 9.3/10 Расположение
  • 412 Отзывов 7.9/10 Номер
  • 404 Отзывов 9.2/10 Сервис
  • 6 Отзывов 8.5/10 Интернет
  • 204 Отзывов 7.7/10 Чистота
  • 152 Отзывов 8/10 Завтрак
  • 147 Отзывов 3.7/10 Атмосфера
  • 115 Отзывов 9.2/10 Соотношение цены и качества

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