Sofitel Winter Palace Luxor 5 星

客户意见评级 (ALL 评级) 4.8/5 276 评论

保证最优惠房价
Sofitel Winter Palace Luxor - Image 1
Sofitel Winter Palace Luxor - Image 2
Sofitel Winter Palace Luxor - Image 3
Sofitel Winter Palace Luxor - Image 4
Corniche el Nile street, Luxor, 11 432 卢克索, 埃及

描述

酒店其他优惠

  • 图坦卡蒙墓的标志性发现的公布地

  • 地理位置优越，位于尼罗河畔，5 分钟即可抵达卢克索神庙

  • 度假村风格的宫殿，可俯瞰绿洲植物园

  • 难得的体验，包括一次在尼罗河上的 Felucca 号游轮上享用早餐

  • 在维多利亚休闲区享用独特的下午茶

我们的客房

酒店位置

Sofitel Winter Palace Luxor

Corniche el Nile street, Luxor
11 432 卢克索
埃及

GPS:25.6965, 32.63737

电话
传真 +20 95 2374087

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 穿梭巴士
  • 餐厅
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.8/5  276 评论

TripAdvisor 评级  4.6/5  3,449 评论

Great stay at the Winter Palace

Tripadvisor 评级 5.0/5

Virginia W 经 TripAdvisor 认证的评论

We stayed in the Winter Palace Hotel for 2 nights during our tour of Egypt with Djed Egypt Travel. The hotel is beautiful and elegant with warm and friendly staff. Our room overlooked the gardens and the pool area with beautiful lighting at night. We ate our first meal by the pool and the food was delicious. We also ate in the 1886 restaurant and it was a great experience. My meal was delicious but my husband's lagostino were tough. However, it didn't detract from our experience. We also had room service one night which was quite delicious. Our room was spacious with a balcony, large bathroom, and an honor bar. I'm sorry we missed the tour of this hotel which has so much history. Staying here was worth the splurge. We would definitely stay here again.

Dear Valued Guest, Bonjour Thank you for your interest in Sofitel Winter Palace Luxor and we are delighted hosting you with us. We are indeed very pleased on the way you describe your experience at the hotel, and such commendable remarks makes us extremely proud of the kind of service we cater to our discerning Guests. Thank you so much for your valuable recommendation and we hope your next visit will be as pleasant as previous one. With best regards, Wessam Farah Guest Experience Manager

Loved our stay here

Tripadvisor 评级 5.0/5

Melina O 经 TripAdvisor 认证的评论

We had a really wonderful stay here. Everyone was sooo friendly. Room was spacious and had old world charm. The grounds were lovely. Good selections at the breakfast buffet. Service was prompt. Only minor issues we noted that cannot easily be changed due to the historic nature of the hotel: there is faint smell of cigar/cigarette smoke that probably came thru the ventilation system. (Also for those who are skin sensitive- the bath towels are a little scratchy.) Overall we loved our stay here.

Dear Valued Guest, Bonjour Thank you for your interest in Sofitel Winter Palace Luxor and we are delighted hosting you with us. We are indeed very pleased on the way you describe your experience at the hotel, and such commendable remarks makes us extremely proud of the kind of service we cater to our discerning Guests. Thank you so much for your valuable recommendation and we hope your next visit will be as pleasant as previous one. With best regards, Wessam Farah Guest Experience Manager

Wonderful Hotel

Tripadvisor 评级 5.0/5

B1188JHkellyw 经 TripAdvisor 认证的评论

We loved this hotel! First off it's beautiful. Our room was spotless (Fancy!) and the food was really good. Here's the thing that got us . . the people here are really really friendly. Not - I'll smile and try to get a tip or whatever but charming, inquisitive and for lack of a better word sort of sweet. It's hard to imagine coming here and not having a lovely visit.

Dear Valued Guest, Bonjour Thank you for your interest in Sofitel Winter Palace Luxor and we are delighted hosting you with us. We are indeed very pleased on the way you describe your experience at the hotel, and such commendable remarks makes us extremely proud of the kind of service we cater to our discerning Guests. Thank you so much for your valuable recommendation and we hope your next visit will be as pleasant as previous one. With best regards, Wessam Farah Guest Experience Manager

High Tea - not as ‘refined’ as advertised.

Tripadvisor 评级 2.0/5

Cheryl L 经 TripAdvisor 认证的评论

This is exactly what I fed-back to the establishment; Dear Sofitel Winter Palace I am writing to provide feedback on a rather disappointing high tea we have just experienced with you. As part of our Christmas Day celebrations, myself and my two daughters decided to spend a few hours experiencing what we imagined your establishment was famed for: quality and sophistication. Whilst the architecture, gardens and interior decor certainly lived up to this and the sandwiches were good, the desserts were awfully poor quality. We could find nothing ‘refined’, as advertised, in the artificial cream which filled the tartlets and which accompanied the scone nor the ‘jam’ which was a low grade, excessively sugary blend, totally void of real fruit. I am sorry to say that I will be reviewing your provision online, as I have presented it to you here and will not be recommending this as an experience. Customers expect a great deal more in terms of quality produce and sophistication: most of that provided as ‘high tea’ at the Sofitel Winter Palace simply fell spectacularly short. Regards

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Wessam Farah Guest Experience Manager

Very nice

Tripadvisor 评级 5.0/5

Mohamed A 经 TripAdvisor 认证的评论

I had spent a day with my family at the winter palace hotel and I enjoyed with my time very much and we received an excellent service as well , thank you so much for the staff

Dear Valued Guest, Bonjour Thank you for your interest in Sofitel Winter Palace Luxor and we are delighted hosting you with us. We are indeed very pleased on the way you describe your experience at the hotel, and such commendable remarks makes us extremely proud of the kind of service we cater to our discerning Guests. Thank you so much for your valuable recommendation and we hope your next visit will be as pleasant as previous one. With best regards, Wessam Farah Guest Experience Manager

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其他网络用户评价我们的酒店

  • 269 评论 9.5/10 位置
  • 347 评论 7.9/10 房间
  • 556 评论 9.3/10 服务
  • 6 评论 7.7/10 上网
  • 358 评论 8.5/10 设施
  • 261 评论 8.2/10 氛围
  • 128 评论 9/10 早餐
  • 70 评论 7.8/10 清洁度

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