Hotel Mercure Kourou Ariatel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.5/5 448 件のレビュー

ベストレートをお約束
Hotel Mercure Kourou Ariatel - Image 1
Hotel Mercure Kourou Ariatel - Image 2
Hotel Mercure Kourou Ariatel - Image 3
Hotel Mercure Kourou Ariatel - Image 4
Avenue de St Exupéry, 97310 KOUROU, フランス領ギアナ

説明

ホテルのその他の情報

  • APARTMENT WITH FITTED KITCHENETTE IN THE LIVING ROOM

  • CLOSE TO THE GUIANA SPACE CENTRE

  • SWIMMING POOL, TENNIS, FITNESS ROOM, PING-PONG

  • LAKESIDE

  • CLOSE TO THE GUIANA SPACE CENTER

当ホテルの客室

ホテル所在地

Hotel Mercure Kourou Ariatel

Avenue de St Exupéry
97310 KOUROU
フランス領ギアナ

GPS:5.17502, -52.659488

電話番号
ファックス +594 594 32 61 60

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室

LE BOMA

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.5/5  448 件のレビュー

トリップアドバイザーの評価  4.0/5  30 件のレビュー

Excellent Riverview Hotel and Restaurant

トリップアドバイザーの評価 5.0/5

ToniT1079 トリップアドバイザー認証口コミ

Our international tour group of 17 stayed here for 3 delightful nights. The welcoming staff and open air lobby offers several seating areas that lead to a large dining area. The dining area offers a buffet set up For evening and events that overlooks the river. The large oool and kiddie pool overlook the river and adjoining a kiddie playground. Adults can be in the pool while the kids safely go on the playground The breakfast buffet is ample services by SHEILA. Nespresso® machine, teas, 2 fruit juices, detox water, and creole chocolate are excellent. The venue offers scrambled eggs or cook to order eggs, pastries, cereals, carton plain and fruit yogurts, breads, jams, and an array of fresh fruit in season. Our rooms are all in villas set apart by green areas which are a Challenge to find after dark. Each villa offers an outdoor patio. The living area offers desk, sofa, and large screen TV with many French channels and English CNN. The kitchenette offers 2 stovetop burners, microwave, refrigerator, sink and cutlery and plates The separate bedroom offers a nice comfortable queen bed with fluffy pillows, another large screen TV, desk, and outlets. The en-suite offers a walk in showers and very soft towels The venue is very secure. We forgot to lock the safe one day that contained our passports, money and credit cards. When we returned, our room was cleaned and all our valuables intact!

Great staff and comfortable

トリップアドバイザーの評価 4.0/5

JuliaHailes トリップアドバイザー認証口コミ

Our room was comfortable and good quality shower. We had a view of the lake which is definitely something to ask for if booking. Although there was a function on one of the nights we were there the staff were friendly in dealing with finding us alternatives. We didn’t like the fact that the air conditioning in our room was on when we arrived and was too cold. Also too cold in breakfast room. But that might speak to others. Take mosquito repellent as it is by a lake.

Gorgeous hotel with beautiful suites overlooking the lake.

トリップアドバイザーの評価 4.0/5

info B トリップアドバイザー認証口コミ

Beautiful hotel overlooking the lake with gorgeous rooms. Our suite had a private patio and was very comfortable. Every detail was thought of and the decor was tasteful. The pool and public areas were spectacular. We wished we had another night to enjoy the amenities. The food and service were not in line with the rooms. Both need to be improved.

To expensive - 272 €/night. Nothing special. Not worth the money

トリップアドバイザーの評価 3.0/5

albertpeters2016 ビジネス - トリップアドバイザー認証口コミ

We have been in a normal apartment for a really high price related to what you receive (272 €) Service regular Price of the breakfast 23€ pP Will not book again here even if the surrounding is nice. Garden-Lake They take favour of the Space Centrr near by.

Nice hotel, but better maintenance needed

トリップアドバイザーの評価 3.0/5

cqfp123 トリップアドバイザー認証口コミ

Stayed two nights on a tour (booked by travel agent). Quiet location and well kept grounds. Spacious room with kitchenette, seating area and desk area. Well located power jacks. Comfortable bed, very flat pillows. Bathroom with everything in working order, good water pressure in the shower. No toiletries other than liquid soap. No dish detergent. And for the negatives, the place needs better maintenance. The first night the smoke alarm started going off before I even turned the hot water on to shower. The staff came and checked it and concluded that the battery was faulty and took the battery out. Shortly thereafter the A/C stopped working: I had to call the staff back, they couldn't figure out what was wrong but said that the A/C had been acting up for a while. In the end, I had to change rooms. It was already past 23:00 and I had already unpacked all my staff, so changing rooms took a while. Due to these mishaps. I lost 1.5 hours of sleep. The second room was very similar, and fortunately everything worked, although the A/C display showed that the filters needed to be changed. For the price paid, better maintenance is definitely expected. Breakfast buffet with good selection. Wifi worked well.

Dear Cqfp123, Dear valued guest, Thank you for choosing to stay with us and for taking the time to provide your feedback. We're pleased to hear that you enjoyed the peaceful location, well-kept grounds, and the spaciousness of your room, equipped with convenient amenities. We apologize for any inconvenience you experienced due to maintenance issues during your stay. We take your feedback seriously, and please know that we are actively working to address these concerns. We regret any inconvenience you may have experienced during your stay in our Classic suite. We want to assure you that our establishment offers three categories of suites, each designed to provide varying levels of comfort and amenities. We apologize if the amenities in the Classic suite did not meet your expectations. In the future, we encourage you to explore our other suite options for a more tailored experience with additional amenities. Regarding the smoke detector issue, we want to clarify that the detector's malfunction was unrelated to the use of hot water. We have 90 smoke detectors throughout the hotel, each powered by individual batteries. While we have maintenance plans in place, unforeseen circumstances may occur, and we appreciate your understanding. Regarding the air conditioning situation, please note that our receptionist, Manuela, offered you the option to change rooms immediately upon the first intervention and you have refused it. We regret any misunderstanding about this situation. We would like to express our gratitude for your positive feedback on our breakfast buffet and Wi-Fi service. Your satisfaction is important to us, and we're glad you found these aspects of your stay enjoyable. Once again, thank you for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable experience. Kind Regards Quentin GRARE General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 51 件のレビュー 9.3/10 ロケーション
  • 111 件のレビュー 7.4/10 客室
  • 166 件のレビュー 9.6/10 サービス
  • 69 件のレビュー 9.2/10 雰囲気
  • 58 件のレビュー 7.8/10 料理
  • 54 件のレビュー 5.9/10 快適さ
  • 40 件のレビュー 9.6/10 朝食
  • 40 件のレビュー 8.6/10 清潔さ

Powered by Trustyou

周辺の他の施設

クールーのすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。