Pullman Dresden Newa

Ocena klientów (Ocena ALL) 4.8/5 Liczba opinii: 80

Pullman Dresden Newa - Image 1
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Prager Strasse 2c, 01069 DRESDEN, Niemcy

Opis

O hotelu

  • Centralne położenie przy Prager Strasse w Dreźnie

  • Wszystkie pokoje oferują okna od podłogi do sufitu i panoramiczne widoki.

  • 6 apartamentów typu junior na 14. piętrze z widokiem na miasto

  • Certyfikowany hotel konferencyjny, biznesowy i przyjazny środowisku

  • Czyste powietrze dzięki jonizującemu systemowi klimatycznemu

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Lokalizacja hotelu

Pullman Dresden Newa

Prager Strasse 2c
01069 DRESDEN
Niemcy

Pozycja GPS:51.042492, 13.735454

Telefon
Faks +49 351 4955137

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Restauracja
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Całkowity zakaz palenia na terenie całego obiektu
  • Obsługa hotelowa

LE BOULEVARD

Hotelowa restauracja Le Boulevard przyspieszy bicie serca za sprawą smakołyków i dań kuchni międzynarodowej, jak i sezonowych specjałów. Zapraszamy na wyjątkowe dania w eleganckiej atmosferze, zarówno wewnątrz, jak i na zewnątrz.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

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Ocena ALL  4.8/5  Liczba opinii: 80

Ocena TripAdvisor  4.0/5  Liczba opinii: 2 077

Definately not coming back

Ocena na stronie TripAdvisor 1.0/5

morekoch3 Opinia zatwierdzona w TripAdvisor

Nice lobby but really small rooms, every surface in the room is covered with stains, the carpet, bedside tables, chair even the bathroom vanity top looks disgusting even the fresh towels had stains. Breackfast low standard and caotic. Children running around unsupervised and touching everything with their grubby fingers. We cut short our trip to Dresden, we could not stand staying at this Hotel for another night.

Dear Mr. Koch, I am happy that in the meantime, we have been able to make personal contact and exchange thoughts. I can only emphasize once again that in addition to all the positive feedback of our guests, comments like yours help us a lot to keep making progress in our way of working, especially when we are brought on board on site and can find a solution for you directly. If you have anything else on your heart, I will be pleased to be there for you. Laura Keß | Quality & Sustainability Manager

Good in every way

Ocena na stronie TripAdvisor 5.0/5

operalover939 Opinia zatwierdzona w TripAdvisor

From check-in forward everything was great. The room was clean and very quiet, and it was well-appointed. A real plus is the breakfast, included in the price of my room: one of the most comprehensive hotel breakfasts I have seen anywhere. Another plus was the location of the hotel. which was within easy walking distance of the train station and the inner city, where many of the museums as well as the opera house are. I want to commend the staff at this hotel and recommend it strongly.

Wir freuen uns zu hören, dass Sie bei uns im Pullman Dresden Newa eine wundervolle Zeit hatten. Es ist fantastisch zu erfahren, dass Ihnen die Sauberkeit, die Ruhe und das gut ausgestattete Zimmer gefallen haben. Wir sind stolz darauf, unseren Gästen ein umfangreiches Frühstück anzubieten, das im Zimmerpreis inbegriffen ist, und wir freuen uns, dass es Ihnen gefallen hat. Unsere günstige Lage in der Nähe des Bahnhofs und des Stadtzentrums ist in der Tat ein Highlight für viele Besucher. Ihre freundlichen Worte über unser Personal bedeuten uns viel. Vielen Dank, dass Sie unser Hotel weiterempfehlen, und wir freuen uns darauf, Sie bald wieder willkommen zu heißen. Herzliche Grüße, i.A. Jana Bellmann | Guest Relation Coordinator

Lovely hotel in the centre of Dresden

Ocena na stronie TripAdvisor 5.0/5

revolutionfrommybed Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Stayed for two nights while on a business trip and was pleasantly surprised! The hotel is located in the centre of Dresden, 15min walk from the Old Town and with plenty of shops and restaurant around. The hotel car park is very small so we parked in the nearby underground garage which was €22 per night. The rooms are spacious and I enjoyed the view over the square and the fountain. Beds were comfy, everything was clean. The TV remote wasn't working but I onky noticed on the morning of check out so didn't bother addressing it. Breakfast was good! Lots of variety and very tasty. We also spent an evening in the bar, which was also very nice. Staff were also very friendly, polite and helpful. Would definitely stay again, I really enjoyed it.

We are particularly pleased about your very good rating. Kind words like yours are the greatest motivation for us - thank you! The fact that you enjoyed your stay with us so much shows us that we are on the right track. I have passed on your comment about the TV remote control directly to our technician, who will take care of it. If you are ever in Dresden again, we would love to welcome you again and look forward to seeing you soon! Kind regards, i.A. Jana Bellmann | Guest Relation Coordinator

Lacks attention to detail

Ocena na stronie TripAdvisor 3.0/5

Ezpez Opinia zatwierdzona w TripAdvisor

DELUXE ROOM, 1 Queen Size Bed, view of old town, upper floors. For a hotel of this supposed quality I would have expected more attention to detail (see pictures). Reception – dangerous sockets, plugs and wires strewn across floor Bed side tables need sanding down and re-varnishing Bedroom and shower separated by glass screen with a translucent PLASTIC curtain which had to be pulled across to separate the areas. Why not use some form of proper curtain rather than a PLASTIC shower curtain IN the bedroom? Bathroom needs separate lighting for each of the shower/sink/toilet areas – if you get up in the night all three areas light up illuminating bedroom as well. Switch on one bed side light and again the whole room is illuminated. Only one very small bottle of body moisturiser. Bedroom carpet might have been fashionable once but now looks dated. Always thought Pullman brand was business types but this was overcrowded at breakfast with coah parties. What was very disturbing was I was asked to pay, after I had already pre-paid (conditon of booking) but I was able to quote card used, date and time of payment. But then I was told I had to pay Local/TouristTax (of which I am familiar with other bookings) - despite the print out I had saying "TAXES PAID" - the implication to me being that ALL taxes had been paid. The Receptionist said it was a common error and that they were often left having to explain the situation that on-line there is no mention of the additonal taxs to be paid on arrival. Now the things the “Manager” can reply to saying how pleased that I enjoyed some things… Yet another soft mattress but good duvet. Good storage in bathroom. Very good location for old part of Dresden town. Breakfast was good with a pleasant selection of hot and cold choices. Pleasant seating area in room offering great view through full length glass – although it’s like being in a shipping container, but with a view But overall I was VERY disappointed, it was VERY expensive for what it was. Premier Inns are cheaper and in the newly built ones, I would say better. Taking into consideration the problem of checking in and the lack of detail for a hotel of this supossed calibre, has put me off even trying another Pullman hotel in the future.

Dishonest staff body and bad properties. Good location but there are better places in the area.

Ocena na stronie TripAdvisor 1.0/5

Nat N Rodziny - Opinia zatwierdzona w TripAdvisor

Absolutely one of the worst Accor hotels I've ever stayed in. Initially, we booked three rooms: one with a double bed and two with queens. However, at check-in, a lady named Emma mentioned that we booked the same 'queen' room for all three. Initially, I hadn't realized something was wrong, but I did intend to book rooms with different specifications for my sister and her husband, ensuring they had enough bed space. Since I was exhausted from the long travel from Berlin, I didn't check the booking in the app myself. Instead, I asked Emma if I had indeed booked as she said. Emma then stated that we booked two single rooms and one queen room, but she upgraded all of us to queen rooms. However, I knew I never booked a single room as they're usually too small. I checked the booking and discovered that I had indeed booked two queen rooms and paid a higher rate for the double. I spoke with Emma, insisting that I had paid a higher rate for it. Eventually, she placed my sister in the correct room we had booked, but she downplayed the price difference, stating it was only 5 euros. While this 5-euro discrepancy was an issue, her misleading attitude was unacceptable. I believe she should be held accountable by her manager, or at least through this candid review—the only negative one I've left in recent times. Emma's conduct was utterly disappointing and, dare I say, deceitful. She didn't just make an innocent mistake; she knowingly misled us about our bookings, attempting to pass off single rooms as the higher-paid double and downplaying the discrepancy as a mere 5 euros. Her misleading attitude and attempt to cover up the error were not only unprofessional but morally questionable. Such dishonesty in a service industry, where trust and transparency are paramount, is inexcusable. Additionally, there were issues with the keys for each room, requiring me to visit the front desk twice for corrections. Regarding the hotel itself, it was outdated, poorly designed, and the rooms were small and uncomfortable. There were no fridges, amenities, or anything up to the standard of a 4 or even 3-star hotel. Wifi not working without prior notice. And at check out, again another staff tried to hide another fault by excusing error of her colleague which is apparently not. In summary, it stands as the worst hotel experience in my recent travel history, not just because the properties but staff attitude and dishonestly whichh i started to feel that perhaps it's not just one but span over their staff body. I then strongly advise avoiding it at all costs.

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Recenzje naszego hotelu napisane przez podróżnych

  • 1 281 Liczba opinii 9.2/10 Lokalizacja
  • 1 380 Liczba opinii 7.6/10 Pokój
  • 936 Liczba opinii 9.1/10 Obsługa
  • 27 Liczba opinii 6.4/10 Internet
  • 1 037 Liczba opinii 9.4/10 Śniadanie
  • 483 Liczba opinii 5.5/10 Komfort
  • 393 Liczba opinii 7.4/10 Czystość
  • 168 Liczba opinii 4/10 Dobra oferta cenowa

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