图尔北部美居酒店 4 星

We enjoyed our stay in the Mercure Hotel in North Tours. It was very convenient for our visit. and easy to find with good signposting. The Staff were eager to be helpful, the minor issues we had were resolved quickly.

Drab hotel with poorly decorated rooms, hard beds and background smell of being worn out. Hotl menu had no veggie food for evening meal Breakfast was good and staff were helpful and chck out was efficient

From check in to checkout this hotel was flawless. The room was spotless and as requested was very quiet. With the air conditioning easy to adjust it was straightforward to create a nice ambient temperature. Both the dinner and breakfast were excellent. All of the staff we encountered were both friendly and professional. It is obvious that the hotel manager has high standards and knows how to motivate the staff to achieve excellence. We would highly recommend it.John and Ann Marie

Large comfortable and spotlessly clean bedroom, but unfortunately bottom pillows were very hard and were replaced with the spare pillows. Table d’hote dinner fine. Breakfast was OK but not as good as in other Mercure hotels we’ve stayed in. Staff polite and helpful. Would like non-slip floor in shower, as in some other Mercure hotels.

The moment you walk into the lobby you know you have chosen the right hotel for your stopover back to the UK. Friendly helpful check in, lovely quiet 'Privilege'(worth the extra) room. We were given a complementary drink in the bar before dinner, the dinner was in a small dining area where we were served probably one of the best stopover meals ever, by friendly helpful staff. Nothing seemed to be too much trouble. Recommended

Great hotel on the main North/South routes in France. Very friendly and welcoming staff. Room was great and very comfortable with king size bed, settee, and good size shower room. Everything was very clean. There was a good choice of food in the restaurant, and the quality was good. Check in/out was very efficient, and value for money was very good.

We requested two tea bags to make tea in our room. The Hotel only supplied fruit tea bags. We were charged 7.40 euros. We complained on checkout, but were told if we didn`t like it we should write to Accor Hotels I have written and complained but we have not received a reply.

On arrival greeted warmly and efficiently by staff on desk. The lift to the 3rd floor adjacent to entrance hall which we took to our Mercure Privilege room. On entering, the room is spacious but drab looking, à Nespresso coffee machine and kettle available to use but disappointed to see only one capsule and had to ask for more so each of us could have coffee. The complimentary bar had two bottles of water, two cans of coke and one bottle of orange juice. The shower was powerful with plenty of hot water. We eat in the hotel restaurant in the evening. The staff were attentive and polite. The food was of a reasonable standard and was enjoyed. I thought the bed and pillows were comfortable but my husband didn't think so and woke with back ache. We did not have breakfast. Check out was quick and efficient.

We chose to stay at Mercure as our stay was on a Sunday. Most hotels do not provide dinner on a Sunday evening. The Mercure provided a very good dinner, reasonable choices and a nice dining area and good service. We would definitely stay again. One word of caution, breakfast is very expensive, especially if you tend to have a light meal.

Nothing to report. Hope to stay here again. Good job and keep going on. To improve excellence is not going to be easy ;) One small thing: one of the pots of jam was empty at breakfast ...Really nothing!

On my regular travel from Charente to Netherlands and vica versa I stay over in this hotel. Very modern styled rooms. Excellent bed and a great bathroom with bath. This time the daily menu was a surprise for me. An excellent ravioli starter and the main coarse was steamed cod. The white bourgogne wine was perfect. Nice friendly staff. Compliments. See you next time.

The hotel is very comfortable and conveniently located if you are travelling through on the motorway. It is some distance from the town centre so not ideal if you are planning a visit to Tours itself. I was returning to the UK and used it as a stop of point which was ideal. They are dog friendly and the room and bed were very comfortable. Room service was quick and efficient - just bad services from the reception desk when I first arrived. They also have some Gluten Free products but unfortunately no GF bread which made breakfast difficult.

Excellent Check in - rooms allocated and the lady picked up that we had made a mistake on the booking - so arranged for a colleague to come straight up and set up the sofa bed. Newly refurbished rooms - good bed, excellent shower. Swimming pool. All you need for a Family stop over.

Just an overnight stay but everything was excellent from check in to check out. Very friendly and helpful staff, good kitchen, convenient location for transiting Tours. Would definitely visit again next time in area.

Lovely room, excellent food, very helpful staff. We didn't want a full breakfast so took advantage of the 'Express & Co' quick breakfast of juice, croissant, pain au chocolat and coffee available in the bar for only 8 Euros (this was not very well advertised - I wonder why??)