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图尔北部美居酒店 4 星

客户意见评级 4.5/5 3,355 评论

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  • 获得必维国际检验集团的 ALLSAFE 认证

  • 便于前往市区,距 A10 高速公路 5 分钟路程

  • 免费的室内私人停车场

  • 游泳池和户外露台

  • 房间面积 410 平方米,可根据您的需求进行调整。

酒店及周边服务

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从 12h00 办理退房手续

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服务和实用信息
  • 网上办理入住手续
  • WIFI/互联网连接
  • 泊车
  • 残疾人士的便利设施
  • 可携带宠物 付费服务
  • 儿童室外运动场
  • 全禁烟宾馆
  • 使用空调
  • 酒店使用的语言
  • 接待处全天候开放
  • 提前入住/延迟退房 付费服务
  • 干洗/熨烫
休闲和活动
  • 室外加热游泳池
  • 儿童室外运动场
餐饮
  • 早餐 付费服务
  • 1 餐厅
  • 1 酒吧
  • 客房服务
商务服务
  • 7 会议室
  • 会议酒店
  • 自助商务中心
  • 提供复印/打印服务 付费服务

酒店位置

图尔北部美居酒店

11 rue de l'Aviation
37100 图尔
法国

电话: +33247495500

传真: (+33)2/47495525

从 15h00 办理登记入住手续

从 12h00 办理退房手续

  • 乘飞机

    TOURS ST SYMPHORIEN 达到 3公里 / 1 英里

  • 乘直升机

    ST SYMPHORIEN 达到 3公里 / 1 英里

  • 乘汽车

    A10-TOURS NORD-N°19 达到 2公里 / 1 英里

  • 乘火车

    ST PIERRE DES CORPS 达到 9公里 / 5 英里

  • 乘火车

    TOURS 达到 7公里 / 4 英里

GPS :47.438095, 0.708801

我们的客房

在专为商务游和家庭度假而设计的宽敞客房中放松身心。

“经典家庭房 - 配备 1 张双人床和 1 张双人沙发床”

  • 最多人数: 4
  • 面积: 从 26 / 280 sq ft
  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

尊享房 – 配备 1 张大床和 1 张双人沙发床

  • 最多人数: 4
  • 面积: 从 26 / 280 sq ft
  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)

经典房,配备 1 张双人床和 2 张单人床和 1 张单人沙发床

  • 最多人数: 3
  • 面积: 从 26 / 280 sq ft
  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 卫星/有线彩电
  • 沐浴用品

高级房 - 配备 1 张特大床和 1 张单人沙发床

  • 最多人数: 3
  • 面积: 从 26 / 280 sq ft
  • 客房内的无线网络
  • 高速网络
  • 免费客房内矿泉水
  • 咖啡/茶器具
  • 卫星/有线彩电(...)
客房

酒店餐厅和酒吧

LES VIGNES

美食类型: 地区

在精美的环境中享受我们的精致传统美食和地方美食。阳光明媚的时候,可以到泳池旁边的露台上用餐,别有一番风味,

  • 周一 -
  • 周二 -
  • 周三 -
  • 周四 -
  • 周五 -
  • 周六 -
  • 周日 -
午餐

LOUNGE BAR

到我们的时尚酒吧品尝卢瓦尔河谷的葡萄酒。热情的招待和专业的服务是这家独特酒吧的招牌。

非合约照片

  • 周一
  • 周二
  • 周三
  • 周四
  • 周五
  • 周六
  • 周日
午餐

您的会议和活动

我们的会议室

  • 会议室数量:7

  • 最大面积:320 平方米

  • 最大容量:320 个人

  • 最大宴会容量:200 个人

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图尔北部美居酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级 4.5/5

3,355 评论

tripadvisor

TripAdvisor 评级 4.0/5

859 评论

2021 TripAdvisor 卓越认证
卓越奖 2021

Excellent stopover spoiled by a few details

Tripadvisor 评级 4.0/5

Y4371VHianc Couples - 18/01/2020 经 TripAdvisor 认证的评论

We have stayed many times at this hotel. While not the best Mercure in France, it’s fully up to standard - the rooms are large and well equipped, and the bed is very comfortable. This time a few things were disappointing. On checking in we were very surprised to be told we were no longer Silver status - we checked our account on-line and indeed we were still Silver! This was put right at the desk, but it shouldn’t happen and gives a bad impression. We ate in the restaurant. Based on previous experience, our expectations were not high, but we were dismayed to find that there was nothing on the ‘menu du jour’ that we wanted to eat. Tête de veau anybody? So we ordered from the more expensive à la carte, which was OK but hardly memorable. Then when we came down for breakfast there were many uncleared tables but none available for us. The staff quickly set a table for us, but it’s a small detail that again leaves a bad impression for an hotel with aspirations.

Dear Y4371VHianc, Thank you so much for this nice review regarding our Mercure Tours Nord ! Respecting the breakfast and the restaurant we will make sure to better for your next stay. We will welcome you with pleasure on the occasion of a new step in the Loire Valley ! Regards

Journey stop over

Tripadvisor 评级 1.0/5

RAM1058 Couples - 12/09/2019 经 TripAdvisor 认证的评论

We were travelling from Pamplona heading to Calais. The hotel was very comfortable and the staff were very helpful and spoke English. The location is ideal for the motorway but not really suitable for visiting Tours without taking the car.

Dear Guest, Many thanks for your kind comment about our hotel and our staff, That's why,we are surprised that you put 1 on 5 for your satisfaction degree? We can't believe is due to our location at 5km fom the city center, because as you said, we are ideally situated from the motorway. With Best regards

Definitely a great experience!

Tripadvisor 评级 5.0/5

Anita3517 Family - 18/08/2019 经 TripAdvisor 认证的评论

The location was very convenient. The room was bright and pleasant with plenty of space. The breakfast was excellent and the restaurant was definitely five star! But the best part, by far, was the hotel's staff. Always available, incredibly friendly, patient and very helpful. I am definitely staying there next time I am in Tours! It is far better than all the other hotels I have stayed at in the same area [and I have been to most of them because I travel to Tours to visit relatives every year!] My only complaint is that the shower, and also the tiled bathroom floors, are quite slippery and that can be a hazard, as we experienced first-hand. Having said that, I would definitely recommend Mercure!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. We hope to see you again very soon. Sincerely,

good place to stay for stop and go

Tripadvisor 评级 4.0/5

K248HSisabellec Couples - 29/05/2019 经 TripAdvisor 认证的评论

Hotel is clean and well design, room are large enough and toilets isolated from bathroom. From service pint of view, the hotel is well managed with a profesional crew and staff. They do pay attention to you and your comfort during your stay in the place

Dear Guest, Many thanks for your kind comments, all our staff thank you. With Best regards Gaelle Room Division Manager

Good hotel for a business trip in Tours

Tripadvisor 评级 5.0/5

dominiquec755 Business - 17/03/2019 经 TripAdvisor 认证的评论

I stayed in Tours for a business trip, good location on the north side of the city, not to far from Vouvray, if you like the wine. . convenient hotel for a business stay staff is friendly. I didn't use the restaurant or the breakfast in the morning.

Dear guest, Many thanks for your comment, that it enjoy all the staff. We hope to see you next time With best regards

Perfectly Placed in North Tours

Tripadvisor 评级 4.0/5

agbird Couples - 06/11/2018 经 TripAdvisor 认证的评论

We enjoyed our stay in the Mercure Hotel in North Tours. It was very convenient for our visit. and easy to find with good signposting. The Staff were eager to be helpful, the minor issues we had were resolved quickly.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Lacklustre

Tripadvisor 评级 3.0/5

gwizzz Couples - 01/11/2018 经 TripAdvisor 认证的评论

Drab hotel with poorly decorated rooms, hard beds and background smell of being worn out. Hotl menu had no veggie food for evening meal Breakfast was good and staff were helpful and chck out was efficient

Dear Madame, Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Nord. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

One of the best.

Tripadvisor 评级 5.0/5

JohnSW51 Couples - 12/09/2018 经 TripAdvisor 认证的评论

From check in to checkout this hotel was flawless. The room was spotless and as requested was very quiet. With the air conditioning easy to adjust it was straightforward to create a nice ambient temperature. Both the dinner and breakfast were excellent. All of the staff we encountered were both friendly and professional. It is obvious that the hotel manager has high standards and knows how to motivate the staff to achieve excellence. We would highly recommend it.John and Ann Marie

Dear Ann Marie and John, We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good overnight stop

Tripadvisor 评级 4.0/5

Y4371VHianc Couples - 22/06/2018 经 TripAdvisor 认证的评论

Large comfortable and spotlessly clean bedroom, but unfortunately bottom pillows were very hard and were replaced with the spare pillows. Table d’hote dinner fine. Breakfast was OK but not as good as in other Mercure hotels we’ve stayed in. Staff polite and helpful. Would like non-slip floor in shower, as in some other Mercure hotels.

Dear Madame, Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Friendly stopover hotel

Tripadvisor 评级 5.0/5

derekbennett Couples - 16/06/2018 经 TripAdvisor 认证的评论

The moment you walk into the lobby you know you have chosen the right hotel for your stopover back to the UK. Friendly helpful check in, lovely quiet 'Privilege'(worth the extra) room. We were given a complementary drink in the bar before dinner, the dinner was in a small dining area where we were served probably one of the best stopover meals ever, by friendly helpful staff. Nothing seemed to be too much trouble. Recommended

Dear Madame, Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards

Egrets stopover hotel

Tripadvisor 评级 5.0/5

Mr C Couples - 05/05/2018 经 TripAdvisor 认证的评论

Great hotel on the main North/South routes in France. Very friendly and welcoming staff. Room was great and very comfortable with king size bed, settee, and good size shower room. Everything was very clean. There was a good choice of food in the restaurant, and the quality was good. Check in/out was very efficient, and value for money was very good.

Dear Madame, Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Cost of two Tea Bags

Tripadvisor 评级 1.0/5

Mikepicklelodge Couples - 29/09/2017 经 TripAdvisor 认证的评论

We requested two tea bags to make tea in our room. The Hotel only supplied fruit tea bags. We were charged 7.40 euros. We complained on checkout, but were told if we didn`t like it we should write to Accor Hotels I have written and complained but we have not received a reply.

Dear Madame, Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Tours Nord. I am sorry that your experience did not meet your expectations. We offer different tea or coffee in rooms like infusion with regliss and fruits berries and tea : "Thé du Hammam" with fruits berries and "Thé des Lords" : Earl grey. In fact we don't have the choice to offer other tea like "English breakfast". I proposed you to write to Accor and we are sorry that's nobody from Accor replied you. Best regards Sandra COURCELLE Front desk manager

Mercure Tours Nord

Tripadvisor 评级 3.0/5

N958MBhenrym Couples - 23/05/2017 经 TripAdvisor 认证的评论

On arrival greeted warmly and efficiently by staff on desk. The lift to the 3rd floor adjacent to entrance hall which we took to our Mercure Privilege room. On entering, the room is spacious but drab looking, à Nespresso coffee machine and kettle available to use but disappointed to see only one capsule and had to ask for more so each of us could have coffee. The complimentary bar had two bottles of water, two cans of coke and one bottle of orange juice. The shower was powerful with plenty of hot water. We eat in the hotel restaurant in the evening. The staff were attentive and polite. The food was of a reasonable standard and was enjoyed. I thought the bed and pillows were comfortable but my husband didn't think so and woke with back ache. We did not have breakfast. Check out was quick and efficient.

Very good standard.

Tripadvisor 评级 4.0/5

M9764XOdonaldm Couples - 20/04/2017 经 TripAdvisor 认证的评论

We chose to stay at Mercure as our stay was on a Sunday. Most hotels do not provide dinner on a Sunday evening. The Mercure provided a very good dinner, reasonable choices and a nice dining area and good service. We would definitely stay again. One word of caution, breakfast is very expensive, especially if you tend to have a light meal.

Dear Madam, dear Sir, We very much appreciate your comments regarding your stay at the Hôtel Mercure Tours Nord. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. To information, Mercure Hotels propose the express breakfast at 8€ if you don't want to have buffet breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Nice stay!

Tripadvisor 评级 5.0/5

834laurentr Couples - 08/03/2017 经 TripAdvisor 认证的评论

Nothing to report. Hope to stay here again. Good job and keep going on. To improve excellence is not going to be easy ;) One small thing: one of the pots of jam was empty at breakfast ...Really nothing!

Always a pleasure to stay

Tripadvisor 评级 4.0/5

Joop L Solo travel - 24/12/2016 经 TripAdvisor 认证的评论

On my regular travel from Charente to Netherlands and vica versa I stay over in this hotel. Very modern styled rooms. Excellent bed and a great bathroom with bath. This time the daily menu was a surprise for me. An excellent ravioli starter and the main coarse was steamed cod. The white bourgogne wine was perfect. Nice friendly staff. Compliments. See you next time.

Hello. Let me to thank you for having taken of your time to write a pleasant comment concerning our establishment. Our restaurant enjoyed a good reputation and we get along well to keep it. Encouragements as yours motivate us every day to progress. We have forwarded your comment to the CHEF, he thank you warmly.We remain entirely at your disposal to welcome you again during your next stay. Yours sincerely

Good place to rest and break your journey

Tripadvisor 评级 4.0/5

Kathleen H Solo travel - 19/12/2016 经 TripAdvisor 认证的评论

The hotel is very comfortable and conveniently located if you are travelling through on the motorway. It is some distance from the town centre so not ideal if you are planning a visit to Tours itself. I was returning to the UK and used it as a stop of point which was ideal. They are dog friendly and the room and bed were very comfortable. Room service was quick and efficient - just bad services from the reception desk when I first arrived. They also have some Gluten Free products but unfortunately no GF bread which made breakfast difficult.

Good Stay

Tripadvisor 评级 4.0/5

Workingmother3 Family - 07/08/2016 经 TripAdvisor 认证的评论

Excellent Check in - rooms allocated and the lady picked up that we had made a mistake on the booking - so arranged for a colleague to come straight up and set up the sofa bed. Newly refurbished rooms - good bed, excellent shower. Swimming pool. All you need for a Family stop over.

Dear Madam, Thank you very much for this great review. Indeed, the staff is doing his best everyday, to provide a quality stay to each guest, meeting your expectations. We are glad you enjoyed the service, the room and all the equipments. See you soon. Kind regards.

Recommended

Tripadvisor 评级 5.0/5

hcsi Couples - 13/06/2016 经 TripAdvisor 认证的评论

Just an overnight stay but everything was excellent from check in to check out. Very friendly and helpful staff, good kitchen, convenient location for transiting Tours. Would definitely visit again next time in area.

Dear Sir, Madam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely.

A comfortable night's stay

Tripadvisor 评级 5.0/5

HilaryPeterborough Couples - 26/09/2015 经 TripAdvisor 认证的评论

Lovely room, excellent food, very helpful staff. We didn't want a full breakfast so took advantage of the 'Express & Co' quick breakfast of juice, croissant, pain au chocolat and coffee available in the bar for only 8 Euros (this was not very well advertised - I wonder why??)

Dear Sir, Madam, Thank you very much for this great review. We are pleased to read you enjoyed the different services of the hotel, and overall that you tried our Express and Co breakfast. This kind of breakfast exists in all the Mercure in France and can be a good choice for guests who don’t want the full buffet breakfast. Best regards.

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