Hôtel Mercure Chambéry Centre 4 звезды

Примечание: отзывы клиентов 4.3/5 Отзывов: 3 011

сертифицированный отель ALLSAFE

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Номер 1

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Как это работает?
+ 9 Услуги

Особенности отеля

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

Этот отель участвует в программе «Планета 21» и работает в рамках концепции Positive Hospitality.

Услуги в отеле и поблизости

Заезд с 12h00

Выезд до 12h00

Платные услуги

Информация об услугах и полезная информация
  • Онлайн-регистрация заезда
  • WIFI/Интернет
  • Паркинг
  • Специальные возможности для гостей с ограниченными возможностями передвижения
  • Разрешено проживание с домашними животными Платные услуги
  • Няня по требованию
  • Отель с номерами только для некурящих
  • С кондиционером
  • Языки, на которых говорит персонал отеля
  • Круглосуточная стойка регистрации
  • Ранний заезд / поздний выезд Платные услуги
  • Прачечная
  • Сувенирный/газетный киоск (рядом с)
  • Носильщик Платные услуги
  • Завтрак Платные услуги
  • Бар (-ы): 1
  • Обслуживание в номере
Развлечения и отдых
  • Няня по требованию

Расположение отеля

Hôtel Mercure Chambéry Centre

183 Place de la Gare
73000 chambery

Телефон: +33479621011

Факс: (+33)4/79621023

Заезд с 12h00

Выезд до 12h00

  • На самолете

    CHAMBERY VOGLANS На расстоянии 10 км / 6,21 миль

  • На самолете

    GENEVA COINTRIN На расстоянии 99 км / 61,88 миль

  • На самолете

    LYON SAINT EXUPERY На расстоянии 80 км / 49,71 миль

  • На поезде

    CHAMBERY CHALLES LES EAUX На расстоянии 0,1 км / 0,06 миль

  • На поезде

    CHAMBERY CHALLES LES EAUX На расстоянии 0,1 км / 0,06 миль

GPS:45.570847, 5.919596

Наши номера

Our spacious rooms are fully soundproofed and air-conditioned. You can choose between a double or twin room, smoking or non-smoking. Mountain views subject to availability.

Наши бары и рестораны

LE 183

Located right in the heart of the hotel, our cozy bar is perfect for relaxing with a cocktail in the evening in friendly surroundings.

Недоговорная фотография

Отзывы наших гостей о
Hôtel Mercure Chambéry Centre

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL 4.3/5

Отзывов: 3 011


Рейтинг TripAdvisor 4.0/5

Отзывов: 651

2021 Сертификат качества TripAdvisor
Сертификат качества 2021

won't be back!

Примечание: Tripadvisor 3.0/5

David N 31/01/2021 Реальные отзывы TripAdvisor

We had to stay here under duress (due to curfew); few instructions inside room; no amenities except soap (we are Silver class for Accor hotels); no welcome drinks; breakfast (due to Covid) very sparse, not all asked for was delivered. Parking was exhorbitant, plus we had to pay walk-in prices.

Dear David N, Thank you very much for taking the time to give us your feedback. We’re trully sorry that your stay did not meet your expectations. Regarding the lack of in-room equipment, especially tea and coffee pods, this is unfortunately due to COVID-19. Indeed, after your departure all that is in the room must be thrown away, including the unused things. In order to avoid waste, we provide everything you might need on the front desk and not in your room. I'm really sorry if you did not have your welcome drinks, since you made your comments on tripadvisor i cannot check your reservation to see what happend. We are sorry that your breakfast did not meet your expectations. Regarding the car park, we’re very lucky to have one in our basement (we are the only hotel in Chambery to have one). The price is actually the same as every secured parking in Chambery. For your next stay be informe that we have 2 public car parks less than 50m from the hotel do not hesitate to call us before your arrival we would be happy to guide you. Best regards, Sara Receptionist

Great location, friendly and professional staff, good hair dryer

Примечание: Tripadvisor 5.0/5

pohare2003 22/01/2020 Реальные отзывы TripAdvisor

We were a party of 5. Rooms were well designed, comfortable and clean. My room had a small fridge, safe, and a decent hair dryer. Location opposite the train station and a short walk to the old town. Restaurants, bars and supermarkets nearby which were open on a Sunday. Very tolerant and forgiving staff who didn't flinch when I accidentally dropped a bottle of red wine in the reception area. Still sorry. Two small booths in the reception area which were great for our group to socialise, have a beer and play card games. Would definitely recommend.

Рекомендуем Mercure Chamdery Center для пребвания в Шамбери

Примечание: отзывы клиентов 4.5/5

Liudmila Пары - 08/11/2019 Проверенные отзывы - ALL

Отель удобно расположен рядом с центральным вокзалом Шамбери. Чистые и хорошо оборудованные комнаты. Дружелюбный персонал.

Уважаемый Liudmila O., Мы Вам очень благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы. Я обязательно дам знать Ваше мнение всем сотрудникам. Я уверен, что такие отзывы послужат хорошей мотивацией для всего персонала, т.к. мы постоянно работаем над улучшением качества обслуживания. Спасибо еще раз за Ваш отзыв и мы надеемся что Ваш следующий визит будет столь же приятным, как и этот. Искренне Ваш, Eliott

Coté cour, coté jardin...

Примечание: Tripadvisor 4.0/5

esm872 Business - 12/08/2019 Реальные отзывы TripAdvisor

The hotel is located in the centre of Chambéry, just across from the main SNCF railway station. The outside appearance, the lobby and the reception area seem absolutely compatible with the location. With a small exception, the room was a very positive surprise: freshly renovated in an absolutely modern style, it is in contrast with the rest: very good, only the water drainage in the shower was not OK. The staff that I had the opportunity to deal with at check-in, breakfast and check-out were friendly, professional and efficient. The underground parking is cramped and crowded: if I was to stay here again I would try and reserve a spot there ahead of my arrival and try not to be here with too large a vehicle

Dear esm872, We very much appreciate your comments regarding your stay at the Hôtel Mercure Chambéry Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are truly sorry for this little technical incident beyond our control. The parking is not bookable because we share it with several entities (condominium and businesses), so we offer it only according to availability. For your next stay be informe that we have 2 public car parks less than 50m from the hotel do not hesitate to call us before your arrival we would be happy to guide you. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Sara Receptionnist

Short stay in Chambery

Примечание: Tripadvisor 4.0/5

Geoff L Couples - 08/07/2019 Реальные отзывы TripAdvisor

As usual I can rely on Mercure hotels to provide good comfortable rooms in good location. Good to have Carpark on site. We ate at the adjacent restaurant which was very convenient and good quality, very good after a day of sightseeing. Should have stayed longer!

Хороший отель

Примечание: отзывы клиентов 4.0/5

Oksana Семьи - 09/02/2019 Проверенные отзывы - ALL

Люблю ваш отель, останавливалась 3 раза)) ремонт испортил впечатление, но не разочаровал! Доброделателтный персоонал. Отличные завтраки. Спасибо всем! В ночь на уикенд было очень шумно, крики, стук, выспаться не удалось. Это был единственный неприятный момент.

Madam, We would like to thank you for taking the time to write down your stay at the Mercure Chambéry Center hotel. We are delighted to read that the new lobby appeals to you. We are sorry to read that you have been disturbed by the noise in the hallways. We hope, however, that you were able to rest and enjoy your free time to visit the historic city center. We hope to see you again during your next stay in Chambéry. Best regards, the reception.

Overnight before train to Paris

Примечание: Tripadvisor 4.0/5

JS E Couples - 28/08/2018 Реальные отзывы TripAdvisor

Hotel is ideally located just across the road from the railway station and also very close to both the Hertz and Europcar car hire offices. Room are clean and modern. Breakfast although good is not cheap unless included in a deal of some kind.

Dear guest, Thank you very much for your comment. We are delighted that you have enjoyed your stay in our hotel. We are surprised about your comment for the breakfast : you can find fresh and local products. We would like to inform you that there is an other breakfast at the bar : "express" for the rate of 8.50€ per person. You can find bread, pastries, hot drinks and orange juice. It's with pleasure that we will welcome you a next time ! Best regards from mountains, Justine

I had an upgrade which I highly appreciated it.

Примечание: Tripadvisor 4.0/5

Edmatogo Business - 30/10/2016 Реальные отзывы TripAdvisor

I have been to this hotels several times but it was the fort time with such a loyalty card. Thanks to this card, I was upgraded to a deluxe room. It aw more spacious and more comfortable than usual. I loved the experience it!

Dear Edmatogo, Thank you for your review. We are delighted to read that you have appreciated our Privilège Room. We hope to see you again at the Hotel Mercure Chambéry Centre. Best regards, Marion Girardin

Disappointed. Inconsistent standards in Accor hotels of the same brand.

Примечание: Tripadvisor 2.0/5

evisonD Couples - 08/03/2015 Реальные отзывы TripAdvisor

We have stayed in Mercure hotels before but this was not a good experience. Toenail clippings on an uncleaned floor on arrival. Moved to a small claustrophobic internal room with strong smell of smoke in corridor outside. This is not Mercure standard we have come to expect. The USP of a chain has to be consistency. if there is no consistency why choose an Accor group hotel? Our friends had the same inconsistency with two Ibis stops - one good one poor. Very different experiences from the same brand. Also beware city centre hotels if on car trips, as we were. Expensive parking (16 euros though reimbursed after complaint about the toenails incident).

Thank you for taking the time to give us your opinion. We sincerely apologize and assure you that corrective actions are already implemented. Be assured that the quality and your satisfaction are our priority. Hoping to have the pleasure to regain your confidence in a future stay, Best regards Benoît Majorel Directeur

Great Hotel

Примечание: Tripadvisor 5.0/5

JasonLouiseMinnie Couples - 14/10/2014 Реальные отзывы TripAdvisor

This hotel has great well furnished rooms, and is very central in Chambery town. It has a welcoming well stocked bar and has an indoor link to great restaurant. Our dog was made very welcome as well. It can be a bit tricky to find the drop off point for the reception due to current roadworks.

Thank you for thsi feedack. We are glad you enjoyed our hotel and its location. Looking forward to welcoming you again, Best regards Benoît Majorel Directeur

Good quality

Примечание: Tripadvisor 4.0/5

TassoAsteriades Friends getaway - 21/01/2014 Реальные отзывы TripAdvisor

Hotel good for the price. Location great and the underground parking perfect for us since we were in transit with a loaded car. Breakfast is a little expensive for the price but the quality is very good.

We are very pleased you enjoy your stay in our establishment and its location. Thank you for your remarks. Looking forward to welcoming you again Best regards Benoît Majorel Directeur

French Trip Chambery

Примечание: Tripadvisor 4.0/5

Norman M Family - 18/01/2014 Реальные отзывы TripAdvisor

Thought the bar prices were rather high- 8 euros for a glass of wine. Also the buffet breakfast was excellent but again think rather pricey at 18 euros. Bed was a little hard and as the room was rather warm had to constantly alter the heating downwards. Reception were extremely helpful in enabling us to change our room to one with bath.

Thank you for taking time to give us your opinion. We have taken note of your comments. I want to thank you for the congratulations for my employees. Looking forward to welcoming you again Best regards Benoît Majorel Directeur

Stopover between Eurostar journey to Lyon and Italian holiday

Примечание: Tripadvisor 4.0/5

Jake M Couples - 20/06/2013 Реальные отзывы TripAdvisor

Eurostar now do some limited straight through journeys to the south of France. I can thoroughly recommend them - great value and very comfortable. We travelled to Lyon and then picked up a hire car and wanted a hassle free stopover on the first night. Chambery and this hotel fitted the bill perfectly. Location is just opposite the train station and a short walk from the city's shops and restaurants. We ate at Les Halles which others here had recommended. The price fixe at Euro 34 was very good.

Thank you for your comments. We are pleased you enjoyed your stay in the hotel, its location and the city. Looking forward to welcoming you again, Best regards Benoît Majorel Directeur

A great central hotel in a very pleasant town

Примечание: Tripadvisor 4.0/5

Mungo88 Family - 09/06/2013 Реальные отзывы TripAdvisor

This stay was everything we have come to expect from Mercure hotels. Our room was spacious and provided all the usual facilities. There is no hotel restaurant, but the local produce establishment which shares the the hotel entrance was excellent. We used the hotel car park which for anything larger than a Smart car is a bit of a challenge .

We are very pleased you had a great stay in our establishment and note your comments about our car park. Best regards Benoît Majorel General Manager

Totally overpriced

Примечание: Tripadvisor 1.0/5

Stam_Brussels Business - 25/03/2013 Реальные отзывы TripAdvisor

Another chain hotel, totally overpriced, not offering anything special. The only positive thing being the location (oposite the train station), apart from that I would not recommend it at all. Rooms were old and badly refurbished.

Последние отзывы: 20

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