阿尔及尔哈马花园索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.3/5 1,338 评论

阿尔及尔哈马花园索菲特酒店 - Image 1
阿尔及尔哈马花园索菲特酒店 - Image 2
阿尔及尔哈马花园索菲特酒店 - Image 3
阿尔及尔哈马花园索菲特酒店 - Image 4
172 rue Hassiba Benbouali, 阿尔及尔, 阿尔及利亚, 16015 阿尔及尔, 阿尔及利亚

描述

酒店其他优惠

  • 位于白色城市的中心。

  • 可前往 El-Hamma Jardin d'Essai 植物园

  • 可在露台上享用美味早餐。

  • 半覆盖式的游泳池

我们的客房

酒店位置

阿尔及尔哈马花园索菲特酒店

172 rue Hassiba Benbouali, 阿尔及尔, 阿尔及利亚
16015 阿尔及尔
阿尔及利亚

GPS:36.750885, 3.072301

电话
传真 +213 21 67 31 42

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  1,338 评论

TripAdvisor 评级  4.5/5  2,077 评论

卓越奖 2024

Good option re business in Algiers

Tripadvisor 评级 4.0/5

Ibbee 经 TripAdvisor 认证的评论

Good option for business in Algiers, with large, clean comfortable rooms & beds, (bathroom a bit dated, and would prefer larger shower & no bath 🤷‍♂️), yet otherwise all more than acceptable/required. Also, centrally located, with decent Wi-Fi, and all necessary amenities, backed up by generally some excellent & professional service - compliments especially to professionalism of the front desk staff, as well as bar manager 👍!

Thank you very much for your feedback! We greatly appreciate your positive comments about your stay at the Sofitel Algiers Hamma Garden. We are delighted to hear that you found the rooms to be large, clean and comfortable, and that the service from our reception staff and bar manager met your expectations. Your mention of their professionalism is particularly gratifying to our team. We take note of your remark regarding the bathroom and will take it into account when looking to make future improvements, with the aim of meeting guests' preferences for larger showers rather than bathtubs. It is great to hear that our central location and reliable Wi-Fi contributed to your overall positive experience. We look forward to welcoming you back on your next visit! Zola ABDAOUI Guest Experience.

Poor service and smelly carpets

Tripadvisor 评级 1.0/5

355zarag 经 TripAdvisor 认证的评论

I do not recommend Sofitel Algiers Hamma Garden. The front desk staff member who spoke English well had a lot of attitude, and I wish I knew his name. He was thin, quite tall, bald, and had a mustache. He asked for my partner’s passport, and when I asked him if he also wanted mine, he replied that if I was staying at this hotel, then he needed my passport too. His tone was harsh. I responded that when he asked my partner, I thought it might be like some hotels in certain countries where one passport is enough. He asked me in which countries they don’t ask for everyone’s passport. It is true that some countries don’t require both passports. For instance, Canada, the United States, the European Union (Schengen Area), Australia, and New Zealand. The guy acted unprofessionally, trying to assert his knowledge of the hotel industry worldwide. I was standing right next to my partner, and he wished him a happy stay but completely ignored me, as if I didn’t exist. I found that very disrespectful. Additionally, every floor and room had a terrible smell, with old, musty carpets. We requested to change our room twice, but it remained unsatisfactory, and we had no other options. The service was slow overall. We stayed at other hotels in town where the service and facilities were far better. Avoid Sofitel Algiers Hamma Garden.

Thank you for sharing your feedback regarding your recent stay at Sofitel Algiers Hamma Garden. We value all guest input as it helps us improve our services and ensure a better experience for everyone. We regret that your experience did not meet your expectations and are genuinely sorry to hear of the issues you encountered with our front desk service. Professionalism and courteous interaction are fundamental principles we strive to uphold, and we will be addressing your comments with our team to prevent any recurrence of the behavior you described. We apologize as well for the inconvenience caused by the room condition and the overall ambiance. Your remarks about the carpets and room environment will be taken into consideration, as we are committed to maintaining a pleasant and comfortable atmosphere for our guests. Additionally, we will review our housekeeping and maintenance procedures to ensure they align with Sofitel’s high standards. Thank you once again for your valuable feedback. Do not hesitate to contact us directly at h1540-gr@sofitel.com. We hope that you will give us another chance to welcome you in better conditions during a future stay. Best regards, Zola ABDAOUI Guest Experience.

位置好

客户意见评级 4.0/5

匿名 情侣住宿 - 所有已确认评论

整体还行

Many thanks to abir for being professionnel in her job, i wil ne back for business

Tripadvisor 评级 4.0/5

foura m 商务住宿 - 经 TripAdvisor 认证的评论

Many thanks to abir the guest experince for her professionnel job,i booked for one night but because of her i stayed for two nights. Perfect suite and good environnement, thankful for the quality of service.. i wil back for sure to this hôtel and good staff but the staff of swimming pool must ne changed

Dear Mr Foura, Thank you very much for your thoughtful feedback and for taking the time to commend our service. I am delighted to hear that my efforts contributed to your extended stay and that you enjoyed the suite and the overall environment. We are pleased to know that you appreciated the quality of service. Please be assured that your comments regarding the swimming pool staff have been noted and will be addressed as part of our ongoing commitment to enhance guest experiences. We look forward to the opportunity of welcoming you back to our hotel in the future. Best regards, Abir BOUAOUD Guest Experience

Very good

Tripadvisor 评级 4.0/5

sbrighton1 Friends getaway - 经 TripAdvisor 认证的评论

Would be a five but unfortunately they do not enforce the no smoking at the pool and corridors. Otherwise excellent. Great valets at entrance, effective concierge with widely spoken English. Great restaurant choices although expensive. Clean and modern rooms and helpful cleaners.

Dear sir, Dear Madam, Thank you for taking the time to share your feedback. We are delighted to hear that you had a very good stay with us and appreciated our valets, concierge service, restaurant choices, and the cleanliness and modernity of our rooms. We regret to learn about the smoking issue at the pool and corridors. Please be assured that we take such concerns seriously and will reinforce our no-smoking policies to ensure a more comfortable environment for all our guests. Your positive comments about our team and services are much appreciated and will be shared with our staff. We strive to provide an excellent experience, and your feedback helps us to continually improve. We hope to have the pleasure of welcoming you back in the near future and to make your next stay truly outstanding. Kind Regards, Malissa HAMANE Guest Experience

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其他网络用户评价我们的酒店

  • 556 评论 9.4/10 位置
  • 846 评论 7.7/10 房间
  • 1,971 评论 9.3/10 服务
  • 23 评论 7.9/10 上网
  • 385 评论 8.2/10 清洁度
  • 325 评论 8.1/10 设施
  • 247 评论 9/10 早餐
  • 135 评论 8.5/10 游泳池

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。