阿尔及尔哈马花园索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.3/5 1,340 评论

阿尔及尔哈马花园索菲特酒店 - Image 1
阿尔及尔哈马花园索菲特酒店 - Image 2
阿尔及尔哈马花园索菲特酒店 - Image 3
阿尔及尔哈马花园索菲特酒店 - Image 4
172 rue Hassiba Benbouali, 阿尔及尔, 阿尔及利亚, 16015 阿尔及尔, 阿尔及利亚

描述

酒店其他优惠

  • 位于白色城市的中心。

  • 可前往 El-Hamma Jardin d'Essai 植物园

  • 可在露台上享用美味早餐。

  • 半覆盖式的游泳池

我们的客房

预订此酒店

酒店位置

阿尔及尔哈马花园索菲特酒店

172 rue Hassiba Benbouali, 阿尔及尔, 阿尔及利亚
16015 阿尔及尔
阿尔及利亚

GPS:36.750885, 3.072301

电话
传真 +213 21 67 31 42

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  1,340 评论

TripAdvisor 评级  4.4/5  2,096 评论

卓越奖 2024

Excellent stay at Sofitel

Tripadvisor 评级 4.0/5

Luigi D 经 TripAdvisor 认证的评论

We would like to thank you for your wonderful appreciation following your visit to our Hotel Sofitel Algiers Hamma Garden and are delighted to read that we have lived up to your expectations on this occasion. We hope to have the pleasure of serving you again in the near future! Kind regards, Zola ABDAOUI Guest Experience

service is not good

Tripadvisor 评级 3.0/5

netllama Friends getaway - 经 TripAdvisor 认证的评论

Thank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay. It is certainly not the standard we aim to provide at Sofitel Algiers Hamma Garden. We regret the delays during check-in and the issues you faced with the airport shuttle, breakfast, and room conditions. To help us investigate further and ensure this does not happen again, could we kindly ask you to contact our Guest Experience Manager, Abdelhakim Acheche, at abdelhakim.acheche@sofitel.com? Please provide details such as your full name and check-in date so that we can follow up directly. We would be grateful for the opportunity to make things right and would be thrilled to welcome you back for a more seamless experience in the future. Zola ABDAOUI Guest Experience

Perfection

Tripadvisor 评级 5.0/5

Eva A Couples - 经 TripAdvisor 认证的评论

Dear Madam Eva, We would like to thank you for your wonderful appreciation following your visit to our Hotel Sofitel Algiers Hamma Garden and are delighted to read that we have lived up to your expectations on this occasion. We hope to have the pleasure of serving you again in the near future! Kind regards, Zola ABDAOUI Guest Experience

A Hotel in need of better management

Tripadvisor 评级 4.0/5

Jeffrey F 经 TripAdvisor 认证的评论

Thank you for taking the time to share your detailed feedback regarding your recent stay at Sofitel Algiers. We are truly sorry to learn that certain aspects of your experience did not meet your expectations. Your comments are invaluable to us as they help us identify areas that need improvement. We sincerely apologize for the inconvenience caused by the absence of soap near the sink, the difficulties in obtaining change, and the miscommunication regarding the complimentary drink. We will review our procedures to ensure clearer and more consistent communication between our front desk and bar teams. Regarding the issue with the shower, we deeply regret the flooding you experienced. This matter has been escalated to our technical team for thorough inspection and a permanent solution. We also understand your concerns about smoking in communal areas. While we strive to cater to the preferences of all our guests, we acknowledge that your comfort was impacted, and for that, we apologize. We will reassess our smoking policies to better accommodate the needs of non-smoking guests while balancing local customs. We are delighted to hear that you appreciated the professionalism and dedication of our staff, particularly the women you mentioned. Your suggestion to have more women in key roles within the hotel is highly valued and will be shared with our management team. Please rest assured that your feedback will be addressed with the relevant teams to enhance staff training and improve the overall management of our services. We hope to have the opportunity to welcome you back and provide you with a flawless experience in the future. Should you decide to return, please do not hesitate to contact us directly, and we will ensure that every detail of your stay is taken care of. Warm regards, Zola ABDAOUI Guest Experience

Old hotel and prehistoric room

Tripadvisor 评级 1.0/5

ismail82 商务住宿 - 经 TripAdvisor 认证的评论

Dear Mr Ismail , Thank you for taking the time to share your feedback regarding your recent stay with us. We are genuinely sorry to hear that your experience did not meet your expectations and that the condition of your room fell short of the high standards we strive to maintain. We take your concerns very seriously, and we would like to assure you that we are currently reviewing our renovation plans to enhance the overall quality of our facilities. Your comments about the room condition and lack of amenities have been shared with our management team, and immediate action will be taken to address these issues. We are, however, pleased to know that you found the bed comfortable, and we regret that this was the only aspect that met your satisfaction. Your feedback is invaluable to us as it helps us identify areas for improvement, and we hope to have the opportunity to welcome you back in the future to provide you with a far better experience. Sincerely, Zola ABDAOUI Guest Experience

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 596 评论 9.4/10 位置
  • 842 评论 7.6/10 房间
  • 1,900 评论 9.2/10 服务
  • 22 评论 6.4/10 上网
  • 399 评论 7.9/10 清洁度
  • 309 评论 8.2/10 设施
  • 229 评论 8.7/10 早餐
  • 126 评论 8.2/10 游泳池

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。