阿尔及尔哈马花园索菲特酒店 5 星

客户意见评级 (ALL 评级) 4.3/5 1,302 评论

阿尔及尔哈马花园索菲特酒店 - Image 1
阿尔及尔哈马花园索菲特酒店 - Image 2
阿尔及尔哈马花园索菲特酒店 - Image 3
阿尔及尔哈马花园索菲特酒店 - Image 4
172 rue Hassiba Benbouali, 阿尔及尔, 阿尔及利亚, 16015 阿尔及尔, 阿尔及利亚

描述

酒店其他优惠

  • 位于白色城市的中心。

  • 可前往 El-Hamma Jardin d'Essai 植物园

  • 可在露台上享用美味早餐。

  • 半覆盖式的游泳池

我们的客房

酒店位置

阿尔及尔哈马花园索菲特酒店

172 rue Hassiba Benbouali, 阿尔及尔, 阿尔及利亚
16015 阿尔及尔
阿尔及利亚

GPS:36.750885, 3.072301

电话
传真 +213 21 67 31 42

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 穿梭巴士
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.3/5  1,302 评论

TripAdvisor 评级  4.5/5  2,074 评论

卓越奖 2024

位置好

客户意见评级 4.0/5

匿名 情侣住宿 - 所有已确认评论

整体还行

Many thanks to abir for being professionnel in her job, i wil ne back for business

Tripadvisor 评级 4.0/5

foura m 商务住宿 - 经 TripAdvisor 认证的评论

Many thanks to abir the guest experince for her professionnel job,i booked for one night but because of her i stayed for two nights. Perfect suite and good environnement, thankful for the quality of service.. i wil back for sure to this hôtel and good staff but the staff of swimming pool must ne changed

Dear Mr Foura, Thank you very much for your thoughtful feedback and for taking the time to commend our service. I am delighted to hear that my efforts contributed to your extended stay and that you enjoyed the suite and the overall environment. We are pleased to know that you appreciated the quality of service. Please be assured that your comments regarding the swimming pool staff have been noted and will be addressed as part of our ongoing commitment to enhance guest experiences. We look forward to the opportunity of welcoming you back to our hotel in the future. Best regards, Abir BOUAOUD Guest Experience

Very good

Tripadvisor 评级 4.0/5

sbrighton1 Friends getaway - 经 TripAdvisor 认证的评论

Would be a five but unfortunately they do not enforce the no smoking at the pool and corridors. Otherwise excellent. Great valets at entrance, effective concierge with widely spoken English. Great restaurant choices although expensive. Clean and modern rooms and helpful cleaners.

Dear sir, Dear Madam, Thank you for taking the time to share your feedback. We are delighted to hear that you had a very good stay with us and appreciated our valets, concierge service, restaurant choices, and the cleanliness and modernity of our rooms. We regret to learn about the smoking issue at the pool and corridors. Please be assured that we take such concerns seriously and will reinforce our no-smoking policies to ensure a more comfortable environment for all our guests. Your positive comments about our team and services are much appreciated and will be shared with our staff. We strive to provide an excellent experience, and your feedback helps us to continually improve. We hope to have the pleasure of welcoming you back in the near future and to make your next stay truly outstanding. Kind Regards, Malissa HAMANE Guest Experience

Sloppy and late service spoils everything

Tripadvisor 评级 1.0/5

EdMotion Solo travel - 经 TripAdvisor 认证的评论

The service level at the Le Bar is pathetic. My chicken wing came late by 45 minutes. I kept waving at the waiter for his attention for a margarita. Instead a visitor comes to me to ask what’s the problem. I told him it’s none of his business. It almost ends as a bar room brawl. None of this would have been necessary if the waiters were even really responsive. The setting is really nice but the bad service really spoils everything.

Dear Sir, Thank you for taking the time to share your feedback regarding your recent visit to the Sofitel Algiers Hamma Garden. We deeply regret that your experience did not meet your expectations and we sincerely apologize for the inconvenience you faced. The delay in serving your chicken wings and the lack of responsiveness from our waitstaff are unacceptable and not reflective of the high standards we strive to maintain. We have addressed this issue with our team to ensure that such lapses in service do not occur in the future. Regarding the incident with the visitor, we are truly sorry for the discomfort it caused you. We aim to provide a welcoming and professional environment for all our guests, and it is clear that we fell short in this instance. We will be implementing additional training for our staff to improve their attentiveness and responsiveness to our guests' needs. We are pleased to hear that you found the setting enjoyable, but we understand that good service is essential to a positive experience. Your feedback is invaluable to us, and we are committed to making the necessary improvements to ensure a better experience for all our guests. If you would like to discuss your experience in more detail, please do not hesitate to contact us directly at abdelhakim.acheche@sofitel.com. We hope you will give us another chance to welcome you in better conditions during a future stay. We hope you will give us another opportunity to provide you with the exceptional service that you deserve. Kind Regards, Malissa HAMANE Guest Experience

One of the best experience in algiers highly recommended

Tripadvisor 评级 5.0/5

Maged K 经 TripAdvisor 认证的评论

I cant imagine This hotel is 30 years old and it appears well maintained like that! Abeer at the front desk is professional and she knows her job very well ,she was really hospitable! as you will find too their manager AlHassan! He is super professional and not to forget ofc adel and Hamid in the reception team as they upgraded my room to a lovely suite with the best view and it is really cleaned and make my first stay in algeria one of my best trip ever! the breakfast in the restaurant is really great and recommended! You will have to try it at least once! I would like to thank too Mr/Marouane in the housekeeping team he is always smiling and helpful. Of course will return back to this hotel when i come back to Algiers! Best greetings from Egypt 🇪🇬

Dear Mr Maged, Greetings from Sofitel Algiers Hamma Garden! We are truly delighted to receive your wonderful feedback and to hear about your enjoyable stay with us. Thank you for taking the time to share your experience. Our team takes great pride in maintaining the hotel to the highest standards, and it is heartening to know that you found our facilities well-maintained even after 30 years. Abeer, AlHassan, Adel, and Hamid were thrilled to hear your kind words about their service. We are glad that their efforts contributed to making your stay memorable. Your room upgrade to a lovely suite with the best view and its cleanliness indeed showcases our commitment to guest satisfaction. We are equally pleased to know that you enjoyed the breakfast at our restaurant. Your recommendation means a lot to us and will surely encourage other guests to try it as well. Marouane from our housekeeping team was very happy to hear your compliments. His smile and helpfulness are part of our core values in ensuring our guests feel at home. It was a pleasure to host you, and we are excited to welcome you back on your next trip to Algiers. Best greetings to you from all of us here in Algeria, and special regards to our friends in Egypt 🇪🇬. Warmest regards, Abir Bouaoud Guest Experience

合作伙伴包含 TripAdvisor

其他网络用户评价我们的酒店

  • 546 评论 9.4/10 位置
  • 829 评论 7.7/10 房间
  • 1,944 评论 9.3/10 服务
  • 23 评论 7.9/10 上网
  • 381 评论 8.4/10 清洁度
  • 318 评论 8.1/10 设施
  • 240 评论 9.1/10 早餐
  • 8 评论 10/10 沙滩

支持方 Trustyou

我们在附近的其他酒店

我们位于 阿尔及尔 的所有酒店

价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。