ibis Pau Centre 3 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 713 件のレビュー

ibis Pau Centre - Image 1
ibis Pau Centre - Image 2
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26, Rue Samonzet, 64000 PAU, France

説明

ホテルのその他の情報

  • Located right in the center of Pau

  • Private outdoor car park. Paid parking garages available upon reservation

  • Many restaurants nearby and snack service available 24 hours a day

  • Close to the train station, the historic center and the Palais Beaumont

  • A team at your disposal 24 hours a day

当ホテルの客室

ホテル所在地

ibis Pau Centre

26, Rue Samonzet
64000 PAU
France

GPS:43.298245, -0.367607

電話番号
ファックス +33 5 59 83 82 51

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • ペット可
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス
建物付近
  • 駐車場

BAR RENDEZ-VOUS

Relaxation on the menu. A bit to eat, something to drink... It's the one rendezvous you need for a new take on work and leisure.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  713 件のレビュー

トリップアドバイザーの評価  3.5/5  546 件のレビュー

Good location but smaller rooms than usual

トリップアドバイザーの評価 4.0/5

Difromsouthsea Couples - トリップアドバイザー認証口コミ

This hotel is well situated for visiting Pau and has good parking. However the rooms are much smaller than the usual Ibis rooms so I wouldn’t want to stay for more than one night. The sink is in the room as the bathroom is so small. That said the room was spotlessly clean and the bed comfortable. Breakfast was good, though the staff seemed overstretched so the buffet wasn’t replenished regularly.

Not great

トリップアドバイザーの評価 1.0/5

timwU9263FL ビジネス - トリップアドバイザー認証口コミ

Nice location and helpful staff but the room was dirty and smelt of feet, there were something that I could not identify in the bathroom that looked like rodent droppings , see picture. I’d not stay here again and if I hadn’t been so tired I wouldn’t have stayed this time

Two nights cost wasted without refund.

トリップアドバイザーの評価 1.0/5

Peter S Couples - トリップアドバイザー認証口コミ

I couldn’t stay as the dirty filthy tiny garage want big enough for my car. Access for disabled from the car park is also very difficult. The alternative parking offered was unacceptable to me due to my disability and it’s lack of security. A disaster.

Hello dear customer, Thank you for taking the time to share your review of your stay with us. We understand your problem, however, as we have already explained to you, you have booked a promotional, non-refundable and non-cancellable rate on Booking.com so we cannot refund you. Moreover, you requested a date change from 3/10/22 to 29/05/23 and exceptionally we granted it. Following your message on Booking.com, we have reserved a parking space for you in our underground car park at the rate of €10 per night so that your car is safe. You have not been able to park underground but you could have parked in our free outdoor car park which is monitored under video surveillance 24 hours a day, 7 days a week. In addition, as proposed on your arrival, it was quite possible to leave your luggage at the reception before going to park so that you came back from the car park without luggage. We are sorry that you were unable to stay in our hotel. We will welcome you with pleasure during a future stay if you wish. Cordially, The Direction

A great, central hotel

トリップアドバイザーの評価 4.0/5

BaselLisa Couples - トリップアドバイザー認証口コミ

This hotel was great and we’d have no hesitation in staying again. Great location in the centre of this beautiful town, in a quiet side street. The chap on reception was really good and offered us a welcome drink as soon as we arrived. The first room we were offered was on the second floor and as soon as we opened the door we were bowled over by the smell of smoke. Although it was a non-smoking room, someone had clearly been smoking like a chimney in there. We went back down to reception and although the hotel was full, the receptionist was able to find us an accessible room on the third floor (319). We were delighted as we saw immediately that the third floor had been renovated. The second floor was still Ibis from the early 2000s. Our room was lovely, spacious and modern. Nice wooden floors and even a heated towel rack! It was quite quiet overnight although we discovered in the morning that the cleaner’s cupboard was right next door so there was a bit of rattling. The biggest problem with this room (and this is why I’m not giving five out of five) was that we discovered that there was no door on the bathroom and toilet. It would not have been a problem if there were just one person in the room but if there are two of you, it’s rather embarrassing. Also, as there are two small windows in there - which is great for ventilation - the light streamed in in the morning. Please, Ibis, just pop a sliding door on! We peeked into other rooms on our way out and it seemed they all had bathroom doors so it’s unlikely to be a problem for anyone else. Enjoy your stay here… I’m sure you will!

Dir Sir, Thank you for taking the time to leave such a comprehensive review. We are happy that you are satisfied with the work of all the staff. Unfortunately the first room you were assigned smelled of cigarette smoke and we are very sorry about that. My colleague at the reception was therefore able to accommodate you in a room for people with reduced mobility. It is a larger room but does not have a bathroom door. We hope you had a pleasant stay. Looking forward to welcoming you again. Cordially, The Direction

Highly recommended. Good value. Room is bright and clean.

トリップアドバイザーの評価 5.0/5

FREYAupbeattraveler Couples - トリップアドバイザー認証口コミ

Fantastic. Check-in and check-out fast no fuss. Free outdoor parking behind the hotel was a good add on. Room is bright and clean. Importantly it is equipped with air-conditioning. Bathroom is clean. Good value and central location. Front desk layout is friendly. Hotel is easy to locate.

Dear guest, We very much appreciate your comments regarding your stay at ibis Pau Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The management

との提携 TripAdvisor

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