博洛尼亚中心美居酒店 4 星

客户意见评级 (ALL 评级) 4.2/5 929 评论

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博洛尼亚中心美居酒店 - Image 1
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Viale Pietramellara 59, 40121 博洛尼亚, 意大利

描述

酒店其他优惠

  • 全面翻修的酒店：全新的豪华房和尊享房，风格独特。

  • 大型私人花园，适合举办公司活动或鸡尾酒会

  • 可携带小宠物入住，需收取附加费

  • 与酒店相连的公共收费停车场

  • 在博洛尼亚中央火车站前面，靠近历史中心入口

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酒店位置

博洛尼亚中心美居酒店

Viale Pietramellara 59
40121 博洛尼亚
意大利

GPS:44.505079, 11.343472

电话
传真 +39 051 249421

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 穿梭巴士
  • 轮椅可通行
  • 无限网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

BINOMIO BAR

小酒馆酒吧供应小吃、冷热菜肴。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.2/5  929 评论

TripAdvisor 评级  3.5/5  2,977 评论

住宿愉快

客户意见评级 5.0/5

Eric C. 家庭住宿 - 所有已确认评论

飯店地點對面就是火車站，距離各大景點走路就可以到，吃飯的地方也很近，就在飯店附近200公尺，不管是旅遊或是商務，都是不錯的選擇。

Dear Mr C., Thank you for your kind words and for taking the time to share your experience. We’re delighted to hear that you enjoyed our convenient location near the train station and major attractions. It’s also great to know that the nearby dining options added to your positive stay. We would like to thank you for the time you dedicated to review your stay. Guests evaluating their single and different experiences is the key for our daily work, as it allows us to increase more and more the quality of the service we provide and offer. Your satisfaction is the best reward for our entire staff, as we are all working to offer you the best experience you can enjoy. Hoping you will choose us again for your next stay in Bologna and looking forward to welcoming you again Best regards Cinzia Zanni - General Manager Mercure Bologna Centro

Three night Stay

Tripadvisor 评级 4.0/5

5francesm Couples - 经 TripAdvisor 认证的评论

Stayed for a 3 night stay … close to the train station only a couple of minutes walk to hotel. Staff where helpful and aloud us to check in early . Room was clean and comfortable and looked like it was recent been renovated we also had a view of the garden. Had a good choice for breakfast. Only a ten minute walk to the main square and other attractions. Down side was seemed to be a large number of homeless people around the hotel area (more visible in the evening) and other gang like men looking like the are up to no good but recommend you keep your whits about you. Also seemed to be a big police presence especially at night. Overall we had an enjoyable stay and would recommend.

WORSE customer care I ever experienced

Tripadvisor 评级 1.0/5

Pierre H 经 TripAdvisor 认证的评论

Group booking, we even booked a meeting room with amenities.I informed Mercury I might have made a mistake during my booking using THEIR web site via the “note” field (I have proof of this). During registration, i was told they would charge for a double booking. Ended up charging me for one after the group organizer cancelled her room.Leaving me to pay for the higher priced booking (474 Euros). Management didn’t care. I even explained my experience on the survey they sent me later.I never received any follow up.THEY DON’T CARE!

Good hotel in a great location

Tripadvisor 评级 4.0/5

Baylovers Couples - 经 TripAdvisor 认证的评论

Our check in was excellent as Susan was friendly and efficient. The hotel is an older hotel but the renovated room was comfortable and clean. The breakfast room was good and the meals reasonable. The garden bar was a lovely area to relax and the staff were friendly

Dear Baylovers, thank you for your positive feedback. We’re thrilled to hear that your check-in experience with Susan was friendly and efficient. It’s great to know that you found your renovated room comfortable and clean, and that you enjoyed the breakfast and garden bar. We appreciate your comments about our location and the friendly nature of our staff. We look forward to welcoming you back in the future! Best regards,

Location feels unsafe particularly at night

Tripadvisor 评级 1.0/5

Ross Alexander C 经 TripAdvisor 认证的评论

We stayed in the Mercure Hotel in Bologna for 2 nights on our trip across Italy and it was the worst so far mainly due to the location (please research the station area of Bologna - it’s not good.) The hotel itself has undergone a recent makeover and the rooms are small but okay. You get a couple of free cans of juice/soda in the minibar. The breakfast is quite nice too, but busy from start to close. The biggest downside of the hotel is the location. Whilst it is opposite the station, this area of the city feels rough. There are many homeless and drug addicts, just outside the hotel entrance and station itself. In the small park area next to the hotel there are large groups of men/gangs openly drug dealing. On the second night we were there, there was a very large police presence next to the hotel which made it feel slightly safer, but the dealers were still relatively brazen, approaching people just beyond the sight of the Polizia. I would not recommend staying near the station area of Bologna unless you absolutely have to. The area near the university had similar issues.

Dear Ross Alexander, thank you for sharing your experience. It’s good to hear that the hotel itself, with its recent makeover, was satisfactory, but the location clearly overshadowed these positives. Unfortunately, it's not uncommon for areas around major train stations in large cities to have issues like homelessness or visible drug activity, and Bologna is no exception. Please be assured that the safety and comfort of our guests are our top priorities, and we continuously work with local authorities to ensure a secure environment for everyone. We appreciate your insights and hope to have the opportunity to welcome you back for a better experience, trying then to regain your confidence. Best regards,

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其他网络用户评价我们的酒店

  • 1,232 评论 9.4/10 位置
  • 1,222 评论 7.3/10 房间
  • 961 评论 9.3/10 服务
  • 29 评论 5.6/10 上网
  • 552 评论 8.1/10 早餐
  • 359 评论 6.8/10 清洁度
  • 294 评论 7.3/10 设施
  • 146 评论 6.6/10 食物

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