Hotel Mercure Rouen Centre Cathedrale 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.6/5 Отзывов: 2 144

Hotel Mercure Rouen Centre Cathedrale - Image 1
Hotel Mercure Rouen Centre Cathedrale - Image 2
Hotel Mercure Rouen Centre Cathedrale - Image 3
Hotel Mercure Rouen Centre Cathedrale - Image 4

Описание

Особенности отеля

  • Located in the historic quarter of Rouen

  • Bar, Kitchen Lounge and room service

  • Fitness room

  • Undercover private car park (not bookable, paying)

  • Very close to the SNCF train station

Наши номера

Расположение отеля

Hotel Mercure Rouen Centre Cathedrale

7 rue Croix de Fer, Parking - Rue des Arsins
76000 ROUEN
France

GPS:49.441372, 1.095359

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Парковка
  • Можно с животными
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Курение на территории отеля запрещено
  • Обслуживание в номере

CUISINE LOUNGE

Whatever your desires, our new Cuisine Lounge offers you modernity, variety and flavor in every dish. Choose freely, just like at home.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.6/5  Отзывов: 2 144

Рейтинг TripAdvisor  4.0/5  Отзывов: 2 092

Сертификат качества 2023

Good Location

Примечание: Tripadvisor 4.0/5

LovesParis49 Couples - Реальные отзывы TripAdvisor

The location was really good and our room had a partial view of the Cathedral! The room was a nice size and had very basic decor. Our checkin was smooth and since we arrived early they stored our luggage. Nice reception. In the evening we decided to have dinner at the hotel and asked at front desk for a menu. Not helpful or friendly. Decided to try the restaurant anyway and had a very nice server and a really delicious dinner! Nice breakfast buffet and easy and pleasant check out!

Dear guest, Thank you for taking the time to share your feedback. We are pleased that you appreciated our central location. We sincerely apologize for the inconvenience you experienced with the parking. We understand how frustrating it must have been with the road closures and the lack of clear parking instructions. We are sorry that the information about the passcode and parking details was sent too late for you to review before your arrival. We normally send around 12 AM instructions ith navigation adress and code for the bollard by SMS for the guests we have the mobile phone number. We will work on improving the clarity and timing of this information to ensure future guests are better informed. We appreciate your comments, and we hope to welcome you back to Mercure Rouen Cathédrale under more favorable circumstances. Best regards, Nicolas CIMETIERE directeur de l'hôtel Mercure Rouen cathédrale

Good Location

Примечание: Tripadvisor 3.0/5

warywarcry Семьи - Реальные отзывы TripAdvisor

Mediocre hotel in the middle of Rouen centre. I couldn't use the parking facility since all the roads were closed for the traffic. I didn't know that I required a pass code to open the barriers. The parking directions were not clear on the website. The related information was sent on the reservation day and I was unable to check my emails.

Basic with good location

Примечание: Tripadvisor 3.0/5

Lynda T Реальные отзывы TripAdvisor

This Mercure hotel offers basic amenities in a good location. The rooms are a reasonable size but looking rather tired. The bed is good but the pillows are small and lumpy - really need to be replaced. The bathroom is fine, tub with shower, good accessories, big towels. Breakfast is extensive - many hot and cold choices. Coffee from the self-serve machine is quite good. The staff are ok but not overly helpful. Easy walks to all the sights and restaurants.

Dear guests, Thank you for taking the time to share your review. Although we would have liked your experience to have been more pleasant, your feedback and impressions are very important to us, as the comfort of our customers is essential to us. The whole team is committed to improving our customers' stay and meeting their expectations. Concerning the state of the rooms and the equipment, this begins with taking your comments into account. The Mercure Rouen Center Cathedrale hotel was completely renovated in 2017 and I regret that it did not meet your satisfaction. Regarding pillows they are all new, but to having managed different hotels for several years, the comfort of a bed and pillows are very personal things. Other customers love our new pillows. I of course regret your dissatisfaction on this specific point. I see that you appreciated the sympathy and professionalism of the teams who work every day for your well-being. We hope to have the chance to welcome you again on a future trip to Rouen. Please accept our cordial greetings. Nicolas Directeur Hôtel Mercure Rouen centre cathédrale

Прекрасный выбор

Примечание: отзывы клиентов 5.0/5

Андрей Друзья - Проверенные отзывы - ALL

Хорошие номера, прекрасный сервис, впечатляющий завтрак, лучший за последние 10 отелей, очень вежливый персонал. Подземный гараж не для больших машин, нужны выдающиеся способности водителя :))

Уважаемый ANDREY B., Мы Вам очень благодарны за оставленные комментарии. Нам всегда очень приятно получать позитивные отзывы. Я обязательно дам знать Ваше мнение всем сотрудникам. Я уверен, что такие отзывы послужат хорошей мотивацией для всего персонала, т.к. мы постоянно работаем над улучшением качества обслуживания. Спасибо еще раз за Ваш отзыв и мы надеемся что Ваш следующий визит будет столь же приятным, как и этот. Искренне Ваш, Hôtel Mercure Rouen Centre Cathédrale

historical sights

Примечание: Tripadvisor 4.0/5

jerjohnston Реальные отзывы TripAdvisor

Hotel in excellent position near Cathedral, large clock and Beau arts museum. Bed was very comfortable. Breakfast superb, but if you have disability there are 3 or 4 steps up to breakfast area and no ramp. Some rooms have better views than others. There were 2 lifts.Room had large television with plenty of channels. Unlimited water in refillable large glass bottles in reception area.

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Другие интернет-пользователи оценили наш отель

  • 1 634 Отзывов 8.3/10 Расположение
  • 1 349 Отзывов 7.1/10 Номер
  • 1 358 Отзывов 9.2/10 Сервис
  • 11 Отзывов 8.5/10 Интернет
  • 866 Отзывов 9/10 Завтрак
  • 355 Отзывов 7.5/10 Чистота
  • 291 Отзывов 5.9/10 Атмосфера

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